Was looking for a wig, went to the Wig Section and saw photos people posted after receiving their wig. LOL The wigs look NOTHING like the photos on the website! Don't get trapped into buying one.
This is called FALSE advertising. It's China, known for bad quality items.
Love their customer service and their clothes! I bought 3 shirts, a skirt, jeans, a dress, and a belt from them however the dress and belt were too small. I wanted to return it but I was too lazy but they offered to help with the shipping cost if sent back. One of my shirts was back-ordered so Im stil waiting for that and the jeans are no longer being sold so they refunded me for those. BUT the 2 shirts and skirt I did get are great! The skirt surprised me with it's quality as well as the material in one of the shirts. The other shirt was sent a size to small and they offered me a discount. This retailer is awesome!
I ordered a maxi skirt and it was delivered in a very prompt amount of time. It is very cute, comfortable, and looks exactly like the picture online. I had never ordered from this company before, and after reading terrible reviews, I was a little nervous that it would come late or not at all. Very pleased that isn't the case. I will say, I am happy that I read the sizing information. I am a size 4 typically and wear a S or M. I had to order an XL, and it fits perfectly, but if I had ordered a S or M, it wouldn't have fit at all.
This is a great website to buy fashionable clothes and accessories for a low price. I always had my orders delivered quickly and the clothes are perfect. As showns on pictures, fitting well etc...
I recommend this wbsite to everyone wanting to dress for cheap prices :)
Well I had hoped the clothing was as good as the product shots on the website, but I gotta tell you not to waste your time. You will get exactly what you ought to get for these low prices - really poor quality. The buttons on the hoodies I ordered looked like those cheap plastic toys I used to get from the cereal boxes. Too embarassed to wear this stuff.
Oh its also been 5 weeks since I ordered, so far only received 2 of the 4 items. I gguess I will have to donate the other 2 to Goodwill when they arrive.
Dear Michael,
Thank you for taking your time to write your review.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you please offer us your order number so that we an check it for you?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I ordered on 1/9 abd recieved my stuff yesterday 1/13. After reading all of these reviews I was thinking I shouldnt be expecting anything. The one size fits all jacket did not fit my bust area, the shoes and dress fit perfect. I ordered from Colorado, US.
First they charged my credit card 20 euro's too much. When i complained about it, they did not reply.
I only received 2 of the 7 items that i ordered. I did not get an email about why they had only sent 2 items. I checked the website, and the rest was not out of stock or anything.
The 2 items that i did get, did not look as good as they did in the pictures.
Then i emailed them to cancel the rest of my order ( most of the remaining 5 items were now sold out, and they also did not email me to ask me if i wanted a refund, or other items), and again they did not reply!
You can not send anything back, because ( almost) everything is always 'on sale', and sale items can not be returned.
Don't buy at sammydress!
Dear Customer,
Thank you for notifying us of your complaint.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
Ordered 4 party dresses on sammydress. Of them were delivered after only 10 days. Very nice clothes and they fit very well. Just waiting for the other 2 to be delivered, andplaced another order already. Good company to work with and very reasonabel prices.
Sammy Dress has not responded to any of my tickets. I ordered a ton of cute things from the site and paid for priority shipping and its been almost a month. No response to any of my tickets and there is only live chat for presale. This has been the biggest scam ever! Do not order from this site. You are lucky if you even receive your items. Right now I'm just out of money. I can't even say if the items are crappy or not. I've never been so annoyed, frustrated, or this scammed.
I recently bought items and paid for expedited(supposedly 3-5biz days). Passed day 13 but nothing was delivered, no updates, nor can i write them back to inquire whereabouts of the merchandises. I suggest you to take this under serious consideration if you are buying anything that is time sensitive. I have to see the quality, and accuracy of the fitured items. I only hope the items will get here some day soon. What in the world 3-5 days shipping mean to them? $35 shipping fee for expedited service gown down the drain!
Dear Customer,
Thank you for your message.We are sorry for the inconvenience caused.
In order to resolve the delivery issue, would you kindly offer your order number so that we can check it for you please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/
The clothes are as they look, both super cute and stylish.
Be sure if your american though to order 2 sizes bigger then the size says to fit you correctly. I didnt know this and some things didnt fit, but over all i was pleased and made another order, with my correct sizes.im excited to recieve it! The clothes are priced well however they could work on the shipping costs. Sammydress styles are just to adorable, would love to see them make more plus sized things as well.
I've ordered from SammyDress many times and I've always been happy with my purchases. The clothes are very trendy, very cheap, and at a quality on par with big chains like H&M and Forever 21. My favorite purchases from SammyDress are their shoes and purses, they are durable and unique! I will continue to patron Sammy Dress for a long time!
I ordered a 39 eur. And they were size 7 and half.The bottom of the shoe states 39. I was very hurt because i love these shoes, I just gave them to my daughter because she wears 7 and half. I notice you all have womens sizes up to 44 in certain shoes. All my friends love them and they to have large feet. Please make them in black and cream with pearls and you will have many sales. Thank you very much Mary Ann U.S.A.
You can demand a full refund if you have wait for then 30 days and no shipment details just by simply calling paypal they will be delighted to look into your case. Normally first shipment sammydress will ship you in time by the second or third time you purchase it will take more then 2 month and most of the time inform you out of stock. Btw if you have notice most of the "good review" are fake account which happen all on the same day. # justsaying. Alway take note when ordering online. Some just out to scam you.
I want to start by thanking you for notifying us about the issue.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly gave us your right order number, we will check it and solve all the issues for you soon.
The sizes run a bit small but I have bought several things from them and they are all exactly what I was expecting. The shipping is also slow but that wasnt a big deal for me. Despite what people on here have been saying, Sammydress has supplied me with very adequate costumer service. I will definitely buy from this site again. They are sooooo cheap!
I order some shirts and i never received it. I emailed them several times and they never give my money back good thing i pay thru paypal. But before the paypal negotiated in my behalf they promised to send a new one and they give me pony tracking number they are liar hows that they said that they can send me the new item if i drop my dispute in paypal. Just a reminder dont trust sammydress
Dear bessie l.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We are terribly sorry for falling short of communication with you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.
Please note flat rate shipping is the slowest and easy get package lost, it is outside our control.
As a full responsible company, we would offer compensation for the package lost.
Appreciate your kindly understanding.
Best Regards
Sammydress Customer Service
I've bought a decent amount of products from Sammydress and I had no complaints. However I bought a pair of pants and when I got said pants not only were they not the pants in the picture, they didn't even have a button hole. I would've worn them but I can't even if I wanted to. I submitted a review and it's saying it 'did not pass'. Pretty disappointed with this order.
I ordered a semi-large list of goods on 11/30 - M************** - The website says I haven't paid (I have immediately). Additionally, their phone number is bogus, their support chat is only for pre-sales and takes 30m to answer, their status for 10 days is processing... and even better... there is no way to cancel the order. You have to submit a ticket to get any reply from them. The reply is a canned message stating that they are busy and will resolve it when they can.
I want my money back... so, I am contacting Bank to charge back, contacting visa for fraud and reporting to BBB.
Dear Joe,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We have taken care of your complaint and offered a resolution via the ticket center.
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
It is note Sammydress 1000.
Always buy the shop and never been disappointed.
Sammy dress sells beautiful and cheap parts.
Compensates very buy.
Sãopeças young, sexy gentle for all tastes,
I love to shop there
Would love to have partnerships with them.
My dream is to be sammydress developer in partnership blogs.
Verjuice a big thank you for selling such beautiful pieces.
This site is horrible I ordered some things form them the items became lost sent back. I will not be ordering from them again! The customer service is horrible also, you are not able to talk or chat with them, everything is through email. Which I have a problem with. A LESSON LEARNED!
Dear stacy g.
We are so grateful for this feedback. It means a lot to us.
I want to start by offering a personal apology to the customer affected.
We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we can get in contact with you and offer you a better solution.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Terry,
Thank you for notifying us of your complaint.We regret things did not work well for you.
About the quality issue, we are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/