I've purchased a few items with Sammy Dress & haven't had any issues with quality or shipping time.
The range of items is great and the prices are even better. I love their headbands and hair ties. They're super cute and cheaper than I could buy in a store.
I really like that they leave negative and positive reviews of items on their site.
I'm happy to say that my experience with Sammy Dress was a pleasant one. I placed my order and it arrived to me within 3-5 days via UPS. The prices were so affordable that I expected the clothing to look not so nice however I was very impressed. The dresses were cute and I receive compliments daily. I have placed 3 orders within the last month and was excited about them all. I did have an instance where the item was no longer available and for this you will need to submit a ticket. The customer service rep worked very diligently to ship my replacement to me expeditiously. I'm definitely a repeat customer!
There are a lot of styles on the web to choose the right style for myself. I am shorter than average height, but the products still fit me well. What I can say is perfect Asian size. Got a lot of compliment from buying shoes and jacket here. Anyways, this is a good website. Especially the review and pictures of customer are very helpful.
Hi,
I have purchased three products so far from this website. I variety available here is remarkable. I did not find such good options and variety at such competitive prices in other sites. The delivery time is good (within 25 days). The customer service center is very promptly responsive. To sum up, its a website offering great products at economical prices with all the security. I highly recommend it!
I ordered 3 shirts at the beginning of December. They are supposed to be gifts for my kids. Only 2 shirts arrived in the package! Notice says that they sent 3 shirts. It arrived way way way past christmas. I feel bad that I doubted the negative reviews they have and went on to order from them.
Do not fall into the trap of offering cheap stuff. You'll end up losing your money from these people!
This online clothing store has great clothes, jewellery, basically items for cheap and affordable prices. There is also an in style, trendy, chic fashion sense on their clothing. I would order there again. My only problem is that their material for the clothing is very cheap i. E the threads are sticking out all ends, the material is worn out and very thin (not of quality). But it is a good place to shop especially shoes.
Do not waste your money on this company. I'm an intelligent woman, however, I never thought I could be duped by this rubbish. I'm not even going to attempt returning the 2 horrific excuse of dresses, I will just have to put this down to a lesson learned. If they were in the UK, they would be investigated and fined for misdescription - trading standards would have a field day!
Dear Andrea,
Thank you for your message.We regret things did not work well for you.
In order to verify and resolve the quality issue, would you kindly offer your order number so that we can check it for you please?
We would try our best to assist you.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/
Ordered a couple of dress shirts from this company and they came after a few weeks of waiting. Not too big of an issue there but when I saw the items I could tell they were VERY cheaply made. Then I tried it on... Or should I say tried to try them on. These were XL shirts and they are more like a children s small. Just save your money and shop with a reputable company.
Dear Russ R.
We thank you for providing us with important information about your situation.
Let me start by apologizing for your experience. We really want to make this right.
Would you mind posting your valid order number or email address or phone number also? We are more than willing and glad to contact you and solve the problem together.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I have been tracking my order & the status says delivered but there are no god here. Have been trying to get a response (through report tickets) with no response. The delivery company they have on there tracking does not exist! Have people been successful in getting a refund or do I simple go straight to my credit card & seek fraudulent activities & get them to draw money back (cost be approx £80 all for Xmas gifts).
Dear Rebecca,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
As for the issue you have raised.
Could you please send us your order number so as that we can send you details and solve the issue ASAP?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I have bought from this store a few times now and am always very happy with what I receive. The quality of the shoes and clothes are great for the small price. Yes it does take awhile to ship but I expect that seeing as it's coming from overseas. Great store :)
A lot of the merchandise is coming from China or Japan. Order sizes BIGGER than normal. It may take some time since it is again coming from over seas. Most of the stuff I have bought has been great others not so much. It's like a toss up every time you buy.
Dear Nikki,
Thank you for letting us know your experience.We are sorry for the inconvenience caused.
Please kindly refer to the size chart before your place the order and kindly note 1 inch = 2.54 cm.
In this issue, if we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
Would you provide us your valid order number and detail information about the issue please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I have ordered from them twice without and have received products in a timely manner. Whenever I had a question they responded to me within 24 hours which I thought was good considering they are on the other side of the world. Just pay attention to sizes and you will be okay.
Just like everyone else I was a bit hesitant at first because I thought this site was too good to be true. I ordered three items. I choose 5-7 day shipping. Everything came within a week and a half in great condition. I get compliments on the pieces I bought. I already made another order and look forward to receiving it.
I ordered s bunch of clothes from this link after reading the reviews. I received my package today from DHL and only 14 items arrived instead of 20. The status update said that all the items were shipped and the money had been deducted as well.
This is a scam. I will never order anything from here SIX items were missing and they dint even bother to inform me about it. All my money was credited to them.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, the last six items we have not shipped out, for they are out of stock.We have sent you an email, please kindly gave us the solution soon.
I have ordered a number of different items from Sammy Dress over the past few months and I am never disappointed. Great quality and fast shipping. And their customer service is excellent... and we all know THAT is important!
Don't hesitate with ordering from Sammy Dress! You will be smiling too :)
My order came in earlier than predicted and everything is made affordable for everyone! My clothes are super cute and fit fine. My boyfriend's cross necklace came in nice and he revives compliments on it all the time! I am always shopping at sammy's dresses!
Ordered two items was super excited about it. Paid to have it shipped in 3 to 5 days. Took over 2 months. Received the shirts and they looked absolutely nothing like the picture and they were like a child size. So bad it was almost funny. This site is to good to be true. Don't waste your money!
Dear Chelsea D.
We want to thank you for telling us about your situation.
We did not live up to our own expectations and want to say how very sorry we are.
Would you mind sending us your Valid order number or ticket number by message here?
I will follow up your case and our team would solve it for you in the ticket.
Can you please send us your reply?
Thanks for your kindly understanding and continued patience.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Worst quality clothing ive ever seen or bought! The seems on everything is wonky. The reason i think the delivery takes so long cause they are making to order! Well, you get what pay for i suppose! Hopefully the money is going to the sweat shop worker in china, doubt It! Going to the high street next time!
Dear Naomh,
Thank you for taking your time to write your review. We really appreciate the feedback.
We regret any inconvenience or frustration that your experience has caused you.
As for the quality issue.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
This is seriously the worst online retailer out there! The clothes size large (and I am not a US size large I wear a medium and bought larger) won't even fit a small child! The customer service is terrible they will make you pay shipping to return anything for being too small! Overall, just don't waste your time!
Dear Brittany,
Thank you for your recent comment.
For the size issue, please refer to warranty and return on our website: http://www.sammydress.com/m-article-id-16.htm
And we have a size chart below product information for every customer to choose.
Best regards
Sammydress.com
This place is a scam. I ordered a pair of pants at the beginning of October and still nothing. The so called number to contact them is always busy! Maybe from everyone else calling wanting to know where their stuff is. They should not be able to advertise online especially on Facebook. They are liars and a FAKE!
Dear Amanda,
Thank you for taking your time to write your review. We really appreciate the feedback.
We regret any inconvenience or frustration that your experience has caused you.
We have taken care of your complaint and offered a resolution via the ticket center.
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Jude,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
About the delivery issue, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/