SHEIN

So I noticed the scam That they say do I this has happened several times to Me I had 17 items in my cart they show your Balance you click on checkout and apply your coupon then her were the bait and switch come in at they remove 45 Dollar worth of items out of your cart to make you think they give you a Great deal but they real don't they remove items out of your cart to give you a fake discount WARNING CHECK YOUR CART AND YOUR ORDER

I ordered from different website but this one is the worst site ever! They took my money and didn't send me the whole order, two pieces were missing! And they didn't give me my money back!

I ordered a sweater from SheInside about a month ago (mid-November 2013). When it was shipped about 3 weeks later, they did not put my suite number on the package so the mailman would not deliver it to my office building where there are many offices. Within about 2 days, the package was mailed BACK to SheInSide befopre I had a chance to go to my local; post office to retrieve it. WHAT A NIGHTMARE! I have been in touch with SheInSide via email and they are supposedly sending me another one, but I cannot track it using their order number and the CHAT link on the website goes links to nothing. I finally went on the Internet today to see if the company is a scam, and now I see all these comments! It's a WONDER they are still in business. There are so many start-up companies out there trying to compete and make a living, and then you have a company like SheInSide that apparently has a a strong following despite the fact that they operate worse than a 4-H Club. UNBELIEVABLE!

I bought a white dress from SheInside. After 11 days of "processing," my order had still not been shipped. My ticket was not resolved until 4 days later. Once they finally shipped out my package, which was 23 days ago, I finally received my package. The dress was stiff and inflexible. Even though the sizing was correct, the fit was awful. (Sidenote, Why on earth are the Large sizes on this site essentially the same as an XS in America?). I am now returning my package, only to learn that the return will only be accepted if received by their office with 30 days of when the dress was shipped. It has now been shipped 23 days ago, and I just got it and decided to return. I will have to pay for expedited shipping in order to get it to their warehouse in time to receive my return.

Not to mention: there is NO phone number or actual live person I can call to talk to about it. You submit a ticket and you wait a day or two for someone to send a pat response. I can't even ship it yet, because I have to wait for a Customer service ticket to respond before I can print my shipping label!

I am very happy with the dress. High quality, fast shipping. I really love the color and design. Also, the customer service was very efficient. I´ll sure recomend Sheinside to my friends!

I ordered my clothes and its been at least two months and still nothing. I'm not saying the clothes is bad because this is my first time ordering from this website but the shipping is ridiculous!

Items purchased sidnt even make it to me went back to sender and no refund. Been over a month. No one has contacted me back at all. Never purchase from this company.

Its a great deal done with Sheinside.The relationship between me and Sheinside is for long time.And I feel better to deal with this really dependable site. Basically I like to purchase products from online shopping site and this site is really awesome. I have purchased so many fashion product from Sheinside. Recently i have ordered four pants from Sheinside.My Order number is KYH3247.The shipment of those product was so fast as expected.As i experienced before their quality of any product are just high. They have a great variety collection of fashion. Any customer have a great opportunity to choose their desired product from this amazing online shopping place. When i use any product from Sheinside many of my friends asked me about the product and every time i recommend them to buy product from this amazing site. I feel myself lucky as I find this great site for online shopping. I want to give thanks Sheinside for their great service. Hope that they will be aside us like now they are.In the near future I will obviously buy another product from this site.

I purchased some clothes from Shein for the first time. I bought holiday clothes for myself and my daughter and, although the quality wasn't great, it was fine for holiday. I was pleased with the delivery times and when I needed to return a few items that didn't fit the return was free and easy. I then placed another order and this time I wanted to try some of their other ranges, including work wear to see if they were also ok. The quality was awful and therefore I had to return them. I followed the same procedure to return and thought all went well. The emails I received from Shein all said we are pleased to tell you we have processed your return and you will receive your refund amount in the next 3 days. Fine I thought. But when I looked at the amounts something didn't add up. I had been charged more than the value of the clothes I had kept. £41 more! I asked Shein why I had been charged an additional £41 and they said it was a 'handling fee'! I explained that although a 'handling fee' was mentioned on one occasion in the small print the advertising of 'free returns' was misleading at best and there was no way that I as a customer would have any way of knowing how much the 'handling fee' might be and it was not reasonable to charge such a high amount. Customer service did not respond to any of those points and just quoted the one sentence of the small print which said 'handling fee' and told me to have a nice day! So I would not recommend buying from these people as they may just steal your money like they did to me.

The website is so bad that although they provide you details on how to return an item, you can't actually do it. When you click on the buttons, they don't respond to process. You can't call them, the only way to get help it so submit a ticket, but if you can't submit a ticket b/c the website is not working, then how can you find out how to move forward and return an item. I WANT TO RETURN AN ITEM, CONTACT ME TO PROCESS MY RETURN. SO FRUSTRATED! I want to return the shirt and the skirt. Please e-mail me a return label as I paid the 1.99 for return insurance!

Be careful when returning. My return says processing and they never refunded my money. Customer service keeps saying they will check and they just ignore you. Scammers.

I ordered a dress for my engagement party, the sizing chart was spot on! The dress fits perfectly, the color is gorgeous and I received many compliments!

I am really pleased by shein.com customer services. They are really fast while delivering their products and i got my products before the time they actually mentioned.

$200 dollar order $67 duty charge. Was not informed of this! NOT IMPRESSED! No where was I informed about duties. Never again. And I will warn everyone.

I have ordered from SheIn multiple times and they never disappoint. They have such amazing trendy pieces for any occasion! Plus the prices are amazing and the reason I continue shopping with them!

I ordered from Shein a month ago and still have not received my parcel! I can't even track my order!
Very disappointed! I do not recommend buying from Shein if you're South African.

In my opinion, Sheinside definitely receives a 10, indeed, a 10/10 for would not recommend.
It was my first time ordering from this store and from the positive feedback it gets on Youtube, I was really looking forward to it. I ordered a dress for a formal and since I was in a time crunch, I used express shipping in the hope that it would arrive on time. My formal was in 3 weeks and according to the shipping info, it would only take 2-5 days. The order unfortunately didn't even arrive on time and I ended up having to borrow a friend's dress. I bought 6 products so I understand if it took a little over 2-5 days, but it arrived in 43 days. I can't comprehend why the store would take THIS long, especially when all the items listed were 'in stock'.
The quality of the clothes were mediocre, but the fact that the price is cheap needs to be taken into consideration as well. I didn't mind the clothing quality but the thing that irked me the most was the size; they were ill-fitting. Aside from that, they look slightly different from the pictures on the site. Of course, it is expected that they shouldn't be identical but the products received looked slightly 'off'.
I honestly don't know what else to say except I will never be shopping at Sheinside again.

I have been waiting for a refund for a returned order for 7 days and I am being ignored. I would not recommend shopping at Shein... lacking in customer service!

I have ordered from shein twice I was skeptical at first but I ordered anyway. Everyone with bad reviews are complaining about how long they take to get here YES they take about 3WEEKS but you do get what you ordered. People also complain about the materials/ quality but with such low prices the clothes are obviously not going to be perfect. The dresses, shirts, skirt and necklaces I have ordered have been great! One shirt I ordered I didn't wear because it looked cheap but the majority of everything I have ordered has been what i expected cute, VERY GOOD BUT NOT GREAT QUALITY. The bad reviews really are just people that don't understand you get what you pay for low price, lower quality. I personally really like shein

Just wanted to let you know how pissed I am. I ordered 50, yes FIFTY, motorcycle helmet Keychains for a fundraiser for a friend who lost their 16yo son in a motorcycle accident a couple weeks ago only to receive 22, yes TWENTY TWO! UNACCEPTABLE!

Don't order from here. Spend at least $50 on this website about a month ago, still haven't received my order. Don't waste your time with this website, just a scam.

When we order it says no shipping charges but ups has hold our parcel due to unpaid shipping... be careful when you order something. There is no number to call..

My first purchase with Sheinside was not much of a bad experience, though they missed an item which I loved the most.
However they made up to it saying they can send something else instead of it as the one I asked was out of stock.
Anyway last November 28th, 2015, I placed a new order and till date I havent received those items. Reason coz they missed out to mention my address and this took them more than a month to identify what happened with my package. I still gave them time to resend my package and followed up with them every week, but they kept telling me that they havent received the package back and could not do anything about it. After the entire wait I asked them to refund the money coz it had already been 4 months, as soon as I asked for a refund they stopped replying to me and now I cant contact them in anyway. I dont think this is the right way to deal with customers, I was alright even when they messed up my package address and gave them time to sort it out, but as soon as I asked for refund they stopped responding.