SHEIN

I really like the clothes at shein. They fit true to size and returns are simple and quick. I like the interface of the website and the app. They also have a lot of discount deals.

I placed my order on 8/7 and it has yet to ship. It has been 9 days since the order was placed, and I would really like to know when it will be shipped.

I think the quality of clothing has decreased with its popularity. Only few clothing are the original quality. I don't mind paying much if it's better quality instead of low quality and cheap price.

I have ordered something from SHEIN but as our government bann this app so please informed me when shall I receive my order? As it was already paid so send my order or refund my money

Customer service is always on point. Once you figure your size it is always on point as well. Material vary a but is always in the details and truthful!

I have got my clothes here twice, the price is so cheap, and the quality is also good, even the shipping is slow, but i like the free shipping. I will place my order in the further.

Yes, you get cheap clothes that are either made ok and you can wear them for a little bit and then they tear, or they are horrible and made with the worst material and their sizes are WAY off. Recently I ordered a bunch of dresses. I ordered a SMALL because I am 5'0 and 115lbs. They were made horribly, the material was like a rock, and they were HUGE. They fit like an XXL. Their return policy is also terrible because as you know, the dresses cost like $8-$14 and the refund policy is you have to PAY to return them. I believe it was like $7.00. Obviously, I'm not doing that. So, I sent them all the pictures they need and asked them for a refund WITHOUT sending them back, OR someone could come to my house and pick it up (from the mail service) WITHOUT me paying for shipping. After a week of arguing, they gave me two options. 1. keep the dresses and get 30% off. 2. DESTROY the dresses, cut them up, send them a picture, and get a full refund. How terrible is that?!? I told them I could donate them (I live in Portland and there are a ton of homeless here that need clothes) and that they should be ashamed of themselves.

I will NEVER use this company again

I made two orders, the first order i made was about a week ago and is still processing. The second order was maybe a day or so later, and was immediately shipped. When will the processing end?

Sheinside is my favorite online store. It's almost a year i started buying there, and i always gratefull with the quality and the godd information it has about each item

I placed my first order with Sheln. One of the items I received was not the item I ordered. Returned the item. Received message from Sheln that they were going to refund the item I was keeping. (the less expensive item) I said no. I was keeping that item. Had to send photos of the item that was incorrect, and had to send photos of the item I was keeping to straighten it out.

The item I returned was $27.00. I received a refund of $16.50 today. Now, I have been communicating with them for 14 days. FOURTEEN DAYS! I just sent a message to them, and asked to speak to a manager. I want to know how they calculated the $16.50. Asked the rep I was communicating with, but won't tell me. If they are charging me for return shipping, that would be horrible customer service, as they sent the wrong item, and why should I have to pay to return it?

Also, used a $3 coupon for the order. No requirements to use the coupon, such as a minimum order. Now I am being told that the $3 will be deducted from my order. I disagree with this. The coupon should be applied to the item I am keeping. Once again, I want to point out that I was sent the wrong item.

I am so frustrated with this company, that I want to tell everyone to beware of this company.

Fourteen days I have been communicating with them to resolve this issue. What company in the US would take 14 days to resolve a problem?

Sent them a message today asking to speak to a manager. Wonder if I will receive a response?

I am happy with the item I am keeping. However, due to the poor customer service I have received, I will never, NEVER order from Sheln again.

I love the dresses I ordered and the prices. I didn't like that it took so long in compared to what I expected. I will order again and just know that it will take a longer time then promised!

Perfect, I am always very happy with the delivery time, quality of garments and treatment.
The clothes are always my size and topicality.
The deal with the page is very correct and the prices great.

Very often I make orders in this store! I like that the store follows the fashion and meets all the new fashion trends! The price is like! Quality at the highest level!

I ordered a few times now and I am very pleased with what I ordered. It takes about a week for it to happen. I find it correct. I really recommend Shein.

I ordered a total of 8 item's January 11th 2024 and today is January 27th 2024 still haven't received my package I am NEVER ordering from this website nor online shopping again I'm not an online shopper anyway and this is a prime example why I'm not.

Comfortable, relaxed, and got all the help I needed.
They were very easy to talk to and was always ready to answer questions. They were very professional and went above and beyond! :)

I oder something and i get that.
But after that they take money from my bank and i try to mail
But they didn't answer. So now i have to change completely my bank account.

I love this store! The clothes are so cute and stylish and so affordable! I shop here all the time and I always browse through the app. There are always new items on sale!

Never have I bought such poor quality items, and had ZERO CUSTOMER SERVICE! Insult to injury, they expect me to pay shipping to return all unfit for purpose items (Only 1st item returned is free return shipping), how dare they take my money & THEN charge people a fortune (amount at THEIR DISCRETION) to return defective, worthless product. Words cannot describe the low level of quality at Shein, and if you want to spend your hard-earned money just to be disappointed, you will have found your nirvana for that! Read all the reviews from all over the world (BUT NOT ON THEIR SITE, THEY REFUSE TO PUBLISH HONEST, PROOF OF PURCHASE REVIEWS WITH PHOTOGRAPHS) and laugh at us fools whose money they've taken and make it impossible to return due to broken AI system.

They should only be allowed to operate in the same country and region as where the goods are manufactured because we expect far superior quality than their NOT FIT FOR PURPOSE items! My wigs are going in the bin, they are NOTHING like the photos and the quality isn't even fit for a single costume party, let alone daily wear for those with medical issues.

Self-respecting Governments should protect their citizens by stepping up and banning Shein, not least because they provide ZERO PERSON TO PERSON CUSTOMER SERVICE, just a malfunctioning bot that keeps shutting down or saying, "I'll try harder". NOTE: SHEIN REFUSE TO PUBLISH ANY NEGATIVE REVIEWS ON THEIR SITE, ESPECIALLY WITH PHOTOS PROVING QUALITY ISSUES.

I absolutely love the two dresses I bought. They fit perfectly and look amazing. I also bought a sweater that's absolutely adorable. Great service and great items.

Clothes is really cheap and good quality! Would look forward to shopping with them again and would recommend to friends and family! Good prices for Christmas shopping!

I just want share my online shopping experience. It was really fabulous, I just appreciate their product quality, their shipping experience, their response time, everything was remarkable.

I ordered a blazer on sheinside.com a few weeks ago, my order arrived just a few days ago. I was a bit surprised with the order because it looked better than what I thought because it was so cheap.