SHEIN

I had the most amazing experience at she in. The photos of items were very appealing; trust me, what you see, is what you get. The customer service is top-notch as once I placed an order, I received the shipment. My dresses were in good shape and were a perfect fit and taste. Such a delight! I recommend "she in" to anyone who needs to buy a nice something for themselves or a gift to someone; the website is a gift itself!

The site promised 24 hour shipping, but failed to live up to its word. I sent the company an email and I sent in a ticket, but they failed to respond! Truely, shein has earned itself an awful reputation. I ordered things several days ago and they still have not been delivered! I am infuriated with this lack of professionalism and customer service.

My daughter ordered a bunch of things from Shein (Canadian website), fulfilled the requirement for free shipping (order was $156 CDN) but we got charged $26 for shipping, then had to pay an additional $32 CDN to the shipper (DHL) for additional duties and charges! So, I'd say anyone thinking they're getting a good deal, think again. Paying an additional ~$60 for a few pairs of jeans is a rip off. Order from a more reputable company or buy in store and save all that extra $ for hidden fees.

I was always worried about buying from Shein but everything went ok the first two times I ordered from them so I kept ordering. This last time however they shipped my order with speedx and the package was lost. Speedx is terrible and Shein takes no responsibility and refused to give me a refund. So beware. I am now disputing the charge on my credit card and NEVER ordering from them again

I signed up for SHEIN text messages per a prompted request on the app, in order to receive a 15% discount on my next purchase. The following day began a long barrage of emails and phone calls from so many different solicitors. Never once had that problem before I agree to texts from SHEIN. It's quite clear that they are selling customers personal information to solicitors without customer consent.

The title says it all. I have never done business with this company. I've never visited their site. I've never even HEARD of them before the charge showed up on my card! Don't walk, RUN from this company.

Based on my experience, their jewelry are junk. About 6 weeks ago, I ordered 3 set of earrings & a bracelet. When I opened the package, I could not believe what they are selling to US consumers. I threw out all 4 of them in trash.
Also, I ordered a blouse & women's sandal which are OK for the price I paid. So, I felt I should let others to be aware of the quality of their jewelry.

I have never had a worse experience with any of online shopping site in my life! I made an order and 5 days after my order, they emailed me and told me that my items were no longer in stock. Because I ordered the item before it was sold out, I should receive that item. As I told this to a customer service representative, he did not listen to a word I said and took ten minutes to respond to each thing I said. He then became extremely rude and sarcastic. When I told him that I would be reporting this incident, he challenged me by saying "if you can find a number". I am not giving up and I will not put up with this. This site has no way to contact management about issues like this so I may be taking it further up the line.

First, for the money you are paying the quality is good & a good value. Needed to return some items & did an online chat, gave them my order # & they emailed me a shipping label without a hassle or fuss. Very happy with the products I have kept & will continue to shop with them. They also have great incentives, combine that with ebates & Wiki and the prices are really great

Once they take your money, they don't care if you received the order or not! I ordered for Eid and as per their website I should've received it before Eid, now Eid is over and I didn't receive my order yet! When I called SHEIN customer care to complain they asked me to keep calling the delivery company until they deliver my order! As if it's my responsibility! I'm never buying from them ever again!

I bought some bathing suits for my daughter and I PAID for expedited shipping. My order did not come on time and when I asked customer service for a refund for my shipping he told me they didn't have an option to refund shipping. That doesn't even make sense also you can barely get to online customer service. They don't take care of their customers and their employees are rude don't buy from them.

I was a little afraid this company will be like others I have bought from before, but so far I have had a great experience with Sheln. I started to order one thing, ten two and then a bunch. Clothing is quality and very fashionable, different from the usual stores. I do not give it a five because it takes a while for the product to be shipped and received, but again, it is worth the wait =)

I purchased several items in one order. Three of the items were not the size ordered and one of them looked worn, wrinkled, and smelled bad! When I filled out the form to return the items I was told they were not eligible for return. Do they do this to everyone and just keep your money? The word SCAM comes to mind!
Do NOT order from these people. The clothes are cheaply made and not sized properly, and apparently not clean or new either.

I live for this store and am so absolutely grateful I just won a giveaway! They have tons of amazing items and totally worth it don't even get me started on how they are affordable and material is amazing

My daughter ordered some clothing from this company and right after that multiple fraudulent charges for hundreds of dollars appeared on her credit card. I believe that given the timing of events and the many reviews I see here by customers claiming that their credit card numbers were cloned or stolen that we were yet another victim of doing business with this company. My recommendation is to avoid doing business with this company at all costs.

I ordered $200 worth of clothes and it was going to take about a month to ship to me. After 3 weeks they sent me an email saying it was "shipped" and then all of a sudden said it was "returned to sender". No notice at all. Couldn't call them to ask what happened and usps had zero clue as to what happened. Finally figured out how to "chat" with customer service and asked if they can just ship it back as I have been waiting for 3 weeks already for everything. They tell me that pretty much everything I ordered was distributed to other people's orders. And now I have to wait 18 days for a refund. The whole situation is just ridiculous. It took 3 weeks to get to me, but after 4 days of it being sent back, all of my order has just disappeared? Doesn't make sense. Would have loved to get all the stuff I ordered but I will not be going through that again.

Well after reading the reviews of this site I was hesitant about ordering the dress I had fallen in love with. I ordered and paid and to be honest I did not expect the dress to turn up after what so many people had said about this not working, that not working, then I could not be disappointed. How pleasantly surprised was I when it was delivered! I had to leave a review because I had no problems at all. Everything went very smoothly, from ordering, paying and using my tracking ID to see where the item was. It did turn up and it is beautiful. The quality is great and it fits like a glove. I love my black long sleeved embroidery maxi dress it is so me. Thanks guys and will definitely be shopping with you again. (Claire, Alan's wife!)

The bust and waist sizes are missing matched drastically. The tops are such a waste of money and time. Now the refund is taking so long without any proper channel to support.
Will never recommend this app to anyone. Hope someone takes the feedback and improves.

I recently purchased a sweater from sheinside. I wanted a sweater that would look stylish and cozy since the weather is getting below freezing now. I bought the Purple Long Sleeve Vintage Geometric Print Knit Sweater and I absolutely love it! The fabric is very soft and it looks amazing. I personally did not have any issues with shipping and received my sweater within a decent amount of time.
I also absolutely love sheinside's point system. I am a college student and always looking to save money. Each dollar spent at sheinside is turned into a one-cent credit, which can be redeemed on future orders. I think this is a great program and I am sure now that I have started shopping on sheinside these points will add up and save me some money.
I have had no issues with sheinside. I think the clothes are adorable and very affordable. I have had no issues with shipping or customer service. I would and will definitely buy more from sheinside.

They are fast, They sell Good quality products, they got unique designs, they co-operate, They helps you and above all they gives importance to your time and money i am using them for like more then a year never found them bad on what they do. Will recommended them to anyone who is looking for a longtime relationship with a shop for getting the best.

Recently i order two kimono's. Delivery time was 20 days for standard delivery but i always got earlier than what i expected The quality of the clothes is actually very impressive. I'm pleased with all the items I order, quality, sizing and price. It looks exactly as pictured. So I keep coming back for more.

What a shame this company can't get its act together with processing and shipping. In a day and age of next day delivery waiting weeks to process an order is not acceptable. Placed an order two weeks ago and still not shipped. Can't review clothes as not received them yet. I won't be using again.

I just received my first order from sheinside! The entire process was easy and quick. I received my order sooner than expected, which doesn't happen very often. I will definitely be recommending this site to my friends. You get good quality clothing at the best prices!