SHEIN

Honestly, I've shopped at many online stores and this is the absolute worst. I purchase a sweatshirt, kimono, a red dress, a sweater and a jacket. Everything either came faulty or didn't come. My sweatshirt didn't come! Instead I was sent this potato sack like jacket. The dress came with stitches everywhere, I was confused to if I were wearing it inside out or not. My sweater came broken, the straps were hanging on by a piece of wool! And worst of off my kimono came in a huge size even though I ordered a small. I asked for a refund and they wanted me to send it back with ME paying for my own shipping? This had been a horrible experience and I'm never purchasing here again.

Ya used them and found them good. No delay on product delivery and yes they got big collections many varieties and obviously there customer support is fast and responsive had positive experience from them best of luck sheinside.com

Love Sheinside. Always order from here, they deliver on time, the clothing is pretty cheap, the quality could be better but if you don't want to pay a lot, then this is the way to go, on top of that they have a huge selection.

I ordered a jumper which arrived on time. I liked it but it was too small, I made several attempts to submit a returns ticket and after expressing disappointment on Sitejabber the company emailed me, sent a returns label and credited back my money so Im happy with the final resolution.

I ordered 5/13 and am having shipping issues, too. No business I've ever ordered from has taken this long to ship items. I have also contacted the company via email with no response. Very disappointed to see I'm not the only one with this problem.

I cannot get in touch with anyone. Pressing live chat does not work, and I cannot find an email address. My concern is not listed under any topics, so I need to speak to someone. I placed orders several weeks ago. No confirmation sent and now my orders are not listed under my accounts. However, they charged me right away. I will not order anything from this company ever again. Is my only option is to contact the credit card company and dispute the charge since so difficult to contact Shein?

Shein customer service said they would refund me for return shipping of an item not as described - they did not. They instead blocked me from contacting them on their website. Lucky I used PayPal and PayPal sorted it.

I bought a bunch of reproduction of oil paintings, but what I received was a printing on a fabric like canvas not a real canvas. All you are buying is simplely a picture not a reproduction of an oil painting. Please do not trust the rating, they are total lies. I rated the products as one star but the Shein automatically made it a 5 star. These are significantly deceptive people you should shop with extreme caution. I am returning everything they have sent. Now can't tell you how much of a lie is the return policy, not yet.

If I could give less than 1 star as that would accurately reflect this company. I purchased items and all items in my cart were included that purchase. Today I see that the amount I paid for doesn't reflect one missing item.

It was difficult to reach a live agent as the bot kept wasting my time by trying to force templates that weren't applicable. Secondly, their phone number is a NON working number.
When I finally reached a live agent, I tried explaining what the issue was and her responses were NOT applicable nor was she listening properly. I asked for a supervisor and none was able to speak with me rather they kept sending their templates response. This will be my LAST time using such an unprofessional company who don't care about customer service.

I previously wrote a bad review about the shipping process with SheIn. However, things have changed and their customer service department was very nice to my concerns. They gave me a refund and wanted to make sure I was all in all happy. Thumbs up for customer service.

I ordered for the first time
Great catalog
One of which was a goggle sweatshirt. It ran very small
zThey won't exchange or return
Every on line Co
Allows returns on dog jackets. My dog weighs 15 pads and the medium is too small

We placed an order, they confirmed, not they come up with hidden costs (import duties) that were never mentioned on the order confirmation. - This is fraud, it's illegal to add costs after an order was confirmed.
SHEIN is a scam! Don't trust them, don't give your cc details.

NEVER, I repeat, NEVER buy from this company! They also sell on Amazon. Horrible customer service! Horrible material... 2 months to receive product, then give you 2 days to return (includes trying to contact them). Trust in the negative reviews. Positive reviews may very well be from them!

I purchased one full length designer one piece from sheinside.com about a month ago.One of my friend has advised me.As I am so in love with shopping i keep on trying different websites and just order whatever i like. But many a times I had very bad experiences from some websites some times it is product quality or some times it is delivery issue. But to be very honest from this site I got it all; a piece of my choice, awesome quality, fast delivery and customer concern. I would highly recommend this site to all those who want a good product with smooth delivery.

In terms of customer service, you did very well. Your website SheIn.com is easy to use and the whole experience was great. The most admirable part was quick delivery. I would definitely order again from this website. The quality of this shirt was amazing, exactly what I ordered. Color and fabric as advertised, very well constructed. But I'm not 100% pleased with the measurements. I would say it is a quality shirt at reasonable price.
I will definitely recommend it to my friends. Everything was really smooth. I have ordered this shirt and love the process and the results. Very much appreciated.

After placing my order on 07-04-2017 11:52:37 I am still waiting for the delivery, I get and understand that my delivery is international, however, I have ordered items from China and it never took this long. I just want a refund. I can't deal with this company anymore.

As a follow up to my previous review, I have still not received my package from this company. They said it is shipped but when I go into the system for tracking there is no tracking number. Also no one is responding to any of my multiple emails.

I love how this site is affordable BUT size up in almost everything. I'm 5 ft tall and 100 pounds and have been a size small my hole life. Every single top I ordered in a small is way to tight, and every single pj pant with the elastic are way too tight. Like super uncomfortable tight. I am disappointed. Yes, their stuff is cute and cheap but size up if you're ordering anything!

I received free shipping that was the deal for SheIn"s black Friday/cyber Monday sale. Everything is still the same price. The deals are the same B's coupons you get regularly! The sales are the same ones the usually have but they're marketing it like you'll get big savings. This is an outright lie. You get the same savings regardless most of the time and this is not worth waiting for. If I would have known that SheIn just lied about the "Big Deals" they have going on I would have shopped elsewhere and will be doing so in the future. Shein's "sales" are a joke.

I never buy from shein because I know what I'm getting myself into in reference to their cheap material, but I decided to give it a try with something simple like their sunglasses. When they arrived I found it in a good quality case with a wipe for them. Overall, the quality is obviously cheap but it looked exactly like the picture and it works as a good accessory!

I go to this site to look for unique items to fill my wardrobe. Yes, the shipping takes longer than expected, but well worth it. If you are concerned about fit and how it will actually look, read the review and see the pictures of that item. That is how I normally order. If it doesn't have a review, or even pictures of real people wearing it, I do not buy. People are so fast to judge this website. But all in all, they do not take the extra 2 minutes to read the reviews of an item they wish to purchase!

Go use this website, just take the time and read about what you are planning on buying before you buy. Simple as that.

I placed an order they split the order into 3 packages, 2 have shipped and I'm trying to change the one still processing but they tagged it to one of the ones that shipped already and now I can't get past the bot to speak with someone about it. It's so frustrating.

It may take longer to receive orders but the prices make it totally worth it. Also, ALWAYS read the reviews on the item you want to purchase because the sizing may be off and other buyer's reviews may help you to make the right choice so you don't have to send anything back. Lastly, I had a package that remained as "processing" for over the normal time it usually is. I emailed them about it and they responded within a few hours and had things squared away. Great customer service!