SHEIN

Its been 10 days since i have placed my order and I haven't received my package till now. I heard from my friends that we will receive our package before the estimated time but i am waiting for my package. I have been seeing the tracking ID and it still shows the updates from March 30 and today is April 6.

I am very displeased with my experience. I ordered one item from this company in may and found out my package was lost in August. After searching their website for an absurd amount of time, I finally found an automatic chat window. The chat was unable to satisfy my needs, so I was forwarded to a representative email. I was given an email to make contact with their shipping provider whom advised that my package was lost. When I showed shein customer service the screenshot confirming my package missing, I was advised that the only return they could provide me with was a dollar amount on their website and this was due to my visa card information being updated. I Did not wish to order their product again with the unlikely chance of even receiving anything and the endless hoops they make you jump through. I truly hope that if others choose to work with this company, their experience is much better than my own. They only get one star from me for existing

Oh! What a fantastic collection of magnificent products it possess. There are a lot of products of various kinds. They have astonishing design, excellent style and advanced quality.The dresses are very fantastic and comfortable to wear. I bought a winter jacket which was fabulous. The leather products and the jewellery are also amazing. I will keep buying from this online market.

Shein became scammers nowadays they stole my money when orders delivered but not received i contacted customer service but no response and they put wrong address on my packages so the packages got back to the sender also they sent me items not as described when i asked the to refund my money the refused I usually buy from them but now they became scammers the customer service is bull $#*! i pay to get products from them but they took my money don't buy from shein

After waiting two weeks received some strange dress; looking like a bad copy of that one on the pick. Has diffrent style and colors. When asked CS why got info about returning label. My question is why i have to pay for something I didn't ordered and wait long time to receive money back? It will be full return?

Didn't receive first package. Believe it wS stolen. Shein promised to resend and never did. I waited a fair amount of time. Over a month. I have no tracking info or correspondence since the promise was made. My emails go unanswered.

Every time I have an issue Shein staff always emails me back within the day. I've used other apps before and Sheins customer service is the best yet. They are always willing to make their customers happy.

I am thoroughly enjoying my experience with shein.com! I receive excellent quality merchandise at awesome prices, and a lot of the items are unique, one-of-a-kind pieces that would be nearly impossible to find anywhere else! Would definitely check here first if you see similar items elsewhere at a much higher pricepoint... just sayin'.;-)

Ok, first if all I say how much fun it is to look through this site as they have so many items I'd love to buy. This has to be one of the best sites for everyday clothes. Great prices and fashionable items. Perfect combination! I bought the Grey Striped Tassel Cardigan Sweater - and absolutely love it! The sizing is not overly generous - but with this item you can wear in a few different ways, so that's not a problem.

I've worn over jeans and leggings - both a really different look. Each time people have complimented my outfit! What a bonus! Especially considering I hadn't paid so much to by the sweater (less than $30).

Hey, a special deal to note is when you invite friends to shop - you're able to get 50% off.

Looking forward to shopping here again... as my list of thing I like grows each time I visit the site. My order was shipped on time and all correct, no issues there. I'm already looking towards my next order...

I brought mine in a size bigger than I usually would because I knew that this skirt would be kind of on the shorter side. So instead of my regular size medium, I brought a large; it's a decent length (I wear a pair of shorts underneath all my skirts anyway), but the downside is that the waist is a little big, but that isn't a major problem if a shirt is tucked into it. Great quality too, as it isn't flimsy or see through, which is something that can happen with white bottoms. All in all, I'm very pleased!

I took a chance to order online again after potentially being scammed by another online clothing store called Geodolly. I ordered swimsuit, underwear, jewelry, wallet and fitness belt from Shein on 7 January 2023 and received it all today, 11 days later! I may have misjudged myself with the swimsuit and bra size but otherwise I'm surprisingly Impressed with Shein's prompt and traceable services. It has restored my faith in convenient online shopping again.Thank you!

I ordered the "Black Short Sleeve Leopard Print T-Shirt Dress" from shein.com. Ordering went very easy and shortly after ordering I received the receipt in my email. Within time I received my order. What I like most about sheinside.com is the price / quality ratio. You get pretty good quality for a low price. And by quality I don't mean only their clothing. But their customer service too. I emailed them, because I had a question about sizes etc.
After a while I received a very nice response.
So yes this is a website I order more from, I even told all my friends about this website and earned 10% on what they bought. That's pretty awesome!

After I bought 18 pieces, suddenly all of them went on sale which means I could have saved 100$. Sooo sad and it's very upsetting... بعد ما اشتريت ١٨ قطعة فجأة كلون صارو على تخفيضات يعني كنت وفرت ١٠٠ دولار

I ordered two shirts September 12th and was charged the money but have not received any confirmation emails and it does not show up under "my orders." It's been over 7 days. No way to contact them in their website don't even know what to do.

It's been a month since I paid for order BPZ******* and they have not even ship it yet. Also they lie to customers promising shipping in 7 days which is never true. Do not buy from this store. Stay far away.

Had a great experience ordering from this site. Clothes were good quality and arrived pretty quickly. Over all I am very satisfied with the shopping experience and clothing it self, will be orderring again.

I have been waiting for my delivery to be shipped. Tracking the package is nice but it was supposed to be sent out on 11/6 and now four days later it has still not been moving. I was expecting 6-10 day delivery and I am not confident that I will receive my clothes by then. I spent $75 and was very excited for all of my cute clothes but now I am thinking it was too good to be true.

Dont waste your money. Seriously, I've had more aggravation shopping with this place. Go for walk and enjoy life.
Zero stars if possible. Cheap ugly fabric, not as described. Packages marked as delivered, when NOT delivered. Finally arrived way later and an item was missing. Back to the dispute center. Argh!
I don't know how they are in business at all other than people not believing these reviews.
Go enjoy your life somewhere else!

Missing items in order. Tried submitting ticket to customer service but keep being told not available. This is a scam website that does not care for customers. The rest of the stuff is pooooooor quality. Never again

I ordered over two weeks ago and have not received a confirmation email, shipping email, or tracking number let alone my package! I've emailed customer service several times now trying to get answers but they have just been weaseling their way around things. Absolutely do not order from this sketchy site.

I have been waiting now for three weeks for three long sleeve sweaters. If I knew it was going to take this long I would have never ordered and just went to the nearest mall. I am so annoying and at this point don't even want them anymore. I had ordered and even put a rush on delivery and still nothing, these were for an event that has now come and gone. Thanks shein. So not only did I waste 60 dollars for clothes I wont see until summer, I also had to go spend more money to make up for your terrible time.

I haven't even seen the clothes yet and I know I will never order from this company again.
And I am sure when they see these comments they'll stop my order anyway!

Never again!

My package was lost sent to another address and when I called the post office they would not give me the address and there is no phone number to contact a customer service at shein. The number I found on line has been busy for 5 days. So I never got my package or a refund

Most of the time, I love the items from the site. I usually by about 5-10 items at a time. Their prices cannot be beat. I can usually depend on at least one item in the order looking nothing like what was advertised, but the prices are good enough that I don't view it as a loss. On the flip side, there's usually also at least one item that is way better quality than what I expected for the price.