SHEIN

Almost been a week since I ordered, my items haven't shipped yet and the site is down right now (links/images broken). Can I know how my order is doing? I am not sure if this is the order number but I have LBB6553, ordered a black suspender dress and off the shoulder white shirt on 4/12

Its been 3 almost 4 weeks and these people at shein dont know where my packages are all 11 of them, canada post doesnt know where they are and they will not refund my money, they keep making excuses. Those 11 items are for my children for christmas. I will never order from this company again

I love the clothes that are on sale unfortunately but when I get home, some are either too small or too big then that is exactly my height or more times! The clothes are slow to arrive but in general I like your site!

I have shopped here quite a few times, and each time I had no complaints. I ordered two clothing pieces and they were marked as "ships in 24 hours" it has been way over 24 hours and they are still being processed... If they aren't going to ship in 24 hours don't mark it as so.

They act like it's a favor that if they over sell their products and don't ship you yours that they'll give you your money back. They act like they're being so generous that they're giving your money that is rightfully yours because the printing label never showed that they shipped their merchandise. But you better watch out because they will not refund you your taxes that they collected which I'm pretty sure is illegal because they're not going to have to pay taxes on something that they didn't sell. Also the keep their shipping fees even though they never shipped your product. This is a horrible company and most of their product is drop shipped from China and is unreliable. The clothing is cheap and not good.

I ordered 6 items from She In and received 3 of them about a week ago. However, the other three I ordered on the 19th has not been shipped yet. Its been 2 weeks since I've ordered these items and it still just says "label created". It has said this for the past week and a half. Not sure if I will ever get my item. Too bad, I love their clothes and their prices but it seems like I will never get these items. I need them by June 7th for my boyfriends graduation.

It's my first order (4 items) and it was split into two package. The first package I received (1 item) and the second package I didn't receive because of unknown address! How is that $#*!ing possible! I received the 1st package you d#¥ f$@#! Until now didn't receive the 3 items I ordered! Refund my money back if you'll not deliver the items I ordered you Scam!

I tried to return a pair of shoes to no avail. I tried to contact Shein; however, again to no avail. I followed the instructions to print off a return label but it won't let me get passed the step where I indicate the shoes are too small. This is not fair because their site indicates that you can return unworn products and these shoes were not worn, in fact, they arrived that same day that I was asking to return it. I'm very upset that I lost over $50.00 and cannot return it.

This company took my money and gave me a time my order would arrive. When I go into my account there are no orders there nor can you reach anyone. I give this company -0. They aren't worth any stars at all however in order to send my Review they make you put in a star.

I bought a jacket from here that I needed for a party. The jacket was exactly like what it looked like online. It is now my favorite jacket I own. I got it in time for the party. They stayed in contact about shipping and it was prompt. I would definitely use them again.

Write your review to help others learn abouI wanted a special dress to give to special someone for this Christmas and a friend suggested me to check this site out as they have amazing fashion gallery for women. I have to say I was not Disappointed at all. Bought a Backless Scalloped Dress and got a awesome discount also. I have to say their delivery is wow. Got the dress earlier than what I expected :p. I would recommend this to anyone. Good job guys. Keep up the good work. I am not sure what others are complaining about. Hopefully their issues will be resolved. It is a good website for met this online business

Really the SheInside is my best choice for online female shopping. 5 days ago I have bought a dress for my wife and that was really awesome and also quality of dresses is best. So I want to give a thanks to SheInside and highly recommended!

AVOID SHEIN - I sent a return they are claiming not to have recieved when I sent it 1st class royal mail tracked and can prove they have recieved it. They are absolute liars and refuse to refund you. I am having to claim the money back via my bank and take further action. Shein are refusing to provide their legal team contact details and head office details.

There is no contact details for customer services only facebook chat and everytime you write a message someone different replies.

UPDATE
I have done as Shein said and you just go round in circles and don't get to speak to an agent just a robot. Absolute waste of time

I previously wrote a review as I was dissapointed with my order not arriving. They arrived today and I am very happy, the quality is great and they fit very well. Shein customer service was very helpful to me also. One reccomendation for shein would be ensure items are delivered on time as this leads to unhappy customers.

I placed an order on February 24th and received an email on 2/25 titled "tracking number at us.shein.com"- there is no tracking number inside the email. Nor can I get any customer service since i did not make an account when I purchased the item. Almost 3 weeks and still nothing!

Relieved this was not a scam, ordered first n then read reviews, backwards i kno! After reading reviews i instantly regretted my purchase, became very worried i jus wasted my money. Although having expectations of "expedited shipping" of recieving my purchase fast, it took 2 weeks to recieve my order, not too bad when ur not expecting to wear right away! Overall satisfied with my order n clothing. Ordered 7 shirts, only one was not what i pictured, instead of a shirt it was a half shirt, still cute tho!

I am a loyal customer to SHEIN. However, on one of my orders, I was shipped only 1 of the 2 items I had purchased. I know it is only for a small amount of money but I was really wanting this product and am Leary to "repurchase" it. I would like to see this be made right.

I must share my review with you regarding my experience with this business. The ordering on Shelnsides website was very easy. I made my selection and their site let me know the amount needed to make free shipping, very nice! I add another short sleeve dress to my order to get the free shipping. Their site has an easy to read section describing their shipping details. Also, if you have any questions they make it easy to contact them. After I received my order everything was exactly how I ordered. I told my mother about the store. I am very happy with my purchase and plan to purchase again soon.

Ordered a jumpsuit over a week ago. Received a shipping confirmation email with instructions to track my package. I was told to login. I didn't remember my password, so I clicked the "forgot password" and it said they sent a link to my email to change my password. Never got an email. Now I can't event track it. Ordered it for a friends birthday on June 21st, haven't heard from them yet. If I knew id take months, i would have ordered months ago.

I bought a lot of dress came so late that It wouldn't allow me to return them and still haven't gotten a dress and still will not be able to return. Steals your money and terrible customer service. They dont have customer service just a computer stay away from this company..

I just had to return pants because the fit was horrible!
I paid 50% off the cost of the plants in shipping, they are crazy, I will never buy again, I leave it for the dumbs, now let's think why Jeff Bezos is a billionaire

So i just ordered 115 $ stuff and i got 1/5 them but for the rest of the stuff i couldn't get a jacket and a skirt worth $50... i couldn't even track them since the tracking number is more than 10... tho i wanna mention that i clicked confirmed delivery out of mistake... my order number is given... can anybody track my stuff and send them to me... or how can i get a refund... pls help... desperate time

I am so happy with my purchases from SheInside. I have bought from them multiple times now and I am more than satisfied every time. I recently bought a burgundy lace dress, which is beautifully detailed and fits great. It was perfect for the occasion I bought it for and I got so many compliments on it! They have a great selection of clothes, jewelry, and shoes with all different styles. The prices are great and the quality of the clothing is outstanding. I haven’t had any problems with SheInside and will continue to shop from them. I couldn’t be happier with this site and would highly recommend!