SHEIN

My granddaughter ordered some clothes from Shein for school. When we received the order the small shirts fit my 200lb husband. Rediculous. Nothing like the pictures. I've tried to return and they dont acknowledge that I had an order. I tried to dispute through PayPal and they ( shein) said they sent a return label to my email. Nope they didn't. It's so frustrating dealing with this company.

I ordered a few items on December 11th and received a tracking number the very next day. Now it is three weeks later and the tracking number still says label made and my items have yet to be shipped. After contacting them over a dozen times asking when or if my order was shipped, and then finally asking to cancel it, the only responses I get are canned text saying please be patient. They even had the audicity to offer me a stupid coupon I have asked them multiple times to cancel my order but they won't. My credit card has been charged and I have nothing to show for it. I will never order from this company again. Definitely stay away!

I ordered for some jewellery products and the products were extremely fine in design and finishing of them was extraordinary. I am thankful to them for their sincerity. All the products of them are up to the mark.

Poor quality clothes do not buy
I have placed a large order from SHEIN website. I Returned few items and requested my refund to go to my wallet, Then I realized that even the clothes I kept where poor fabric, seams and quality. Returning them would have cost me more money. So I donated them to goodwill.
Since I will not order from them again I requested to have my wallet balance refunded to my Apple Pay needless to say I was ignored. After several requests I decided to write this review.

Do not buy from SHEIN and waste your money. You will definitely be disappointed.
Nadine Jadra

In july I bought a lot from this site which has a value of about $800. Yes, that much. After 5 weeks of the order still processing I decided to cancel the order. It wasn't even shipped yet. Till this day I haven't got my money back yet even though the order status says "Refunded". WHICH IT IS NOT! I'm furious and I want my money back!

I ordered 3 dresses last may 13 and still says that the order is being processed. It has been two weeks and i still dont have any tracking number or worst is i dont know how long theyre gonna process it and ship it. So disappointed

This company is nothing but a big scam. They owe me 2 large orders, amounting to almost $300.
They have had so much fun messing me around. They'd say they couldn't find the orders, then that it had been shipped, then back to we're tracking your order. (There was no shipping information, other than one in Chinese.). I have had 40+ different correspondence with them and still have nothing. The only thing they did get right was stop sending me their scamming emails, when I told them to.
These are the kind of companies that put people off buying online.
Facebook should do everything to stop these thieving companies.
WORST COMPANY EVER!
DON'T TAKE THE RISK!

I came upon the Shein website and decided to give it a try. The page I was on said if I ordered over a certain amount, I would get 40% off. As soon as I placed the order I realized I did not get a discount. I immediately tried to cancel it. I realized they were not going to cancel. I did talk to a guy on the phone who told me I didn' t get the discount because the prices already reflected a huge discount. I tried to talk to customer service, but they have no customer service. You have to make a ticket. I did, but months later my refund went into some other account they have. Now I have to try to get them to let me get the money out of their account.

This is the worst place to shop the customer service is abhorrent. They don't listen to anything you say and just keep saying the same thing over and over again and they don't help you. The site is not user-friendly. This is why everything is cheap you get what you pay for. What a terrible place to shop.

UPDATE BELOW: (still garbage)

I'm not sure what the excitement with this web store is. Everything I got from this place is going to dissolve on the first wash.
The arm section for some clothes don't make sense. The material is so SO cheap. Like... SO cheap. Everything looks SO cheap.
Because it was SO cheap.

Not worth it for the long run investment of the money spent.

The dress is delicate yet elegant. Made with amazing accuracy, and thick lace looks divine! The luggage was the best - it was supposed to be L- it is L. The sexy cut and the sexy cut in the back will lure many guys. At the same time, a strap-in-the-neck strap adds a touch of innocence. It has a pencil cut and at the same time covers the sides. Believe me it is BEAUTIFUL!

I have ordered a Silver Multilayer Spiral Ring and a Fashion Gold Multiple Rings (the first one for me, the second for my wife). The quality of the rings are really high considered the good prices. I had a doubt about shipping cost, but the customare care service helped me to find the solution, and answered me very soon. This is the first time i ordered from SheInside, and i'm going to buy again from this site on the next days. I have received the package on estimated arrival date, so i'm totally satisfied concerning this purchasing. I recommend SheInside to everyone.

Buying online can be great. You can get a great product at an amazing price. Well this was one of those! I can sincererly say that this was a very good experience. I've done a lot of online purchases and seen different type of products and this is definitely on my top list.

I was just looking for sites for maxis so I can gift one for my girl friend on her birthday. I have seen a lot of sites. Bit Shein.com is amazing. I must say they have a very vast variety of collection and each one of them is awesome. I ordered the Blue Sleeveless High Low Dress and my girl friend really liked the quality and the fit of the Maxi. Also not to forget about the shipping. They have an amazing packing and the shipping is very fast as well. Highly recommended site. Would love to purchase more for my girl friend..

@shein_in they blocked me on Instagram because I shared my reviews. It's a pathetic experience. I placed an order and their courier partner shared the wrong status that customer refused it. And I didn't even get a single call. Then after I chat with shein representative they gave me courier person number no body is responding. And they are just asking and sharing the same thing. Whenever I start
Live chat they just do the same thing. Everytime they start conversation from the scratch. It's already more than 3 weeks. Their new representative always shared the same status without even checking the last chat history. It's more than 3 weeks still there's no status.

I ordered on June 9th. I was told on June 17th my order had been shipped. I bought enough to get the 3-5 business day shipping free. I have emailed throughout the week with them, and they assured me the item was on the way even though the tracking information did NOT show that. I just went in today, and it JUST showed the item was picked up. I was lied to the entire week. The communication from the company was always quick, but my issue is they were lying about saying the item had already been shipped to me. I will update once I do receive the clothes, but its tough to do business with a company that lies and misleads you.

I have been waiting for days for two dresses that I ordered about two weeks ago for my graduation and baccalaureate, I have yet to receive them & when I go through my app & track it, it has said it's been at the same place for the past twos days. I try too track through my tracking number and it says that it couldn't be found! First & worst experience!

I ordered 3 sweatshirts (2 hoodies and 1 normal) and they arrived today! For some reason couldn't get the third one to upload so here are two of the three that I ordered. They are great quality and PERFECT. They are exactly as I had hoped and fit great. Packaging was pretty cool too! Lol I will definitely order from Shein again.

Sheinside went above and beyond what I had expected. They took a long time to get me my order. But, once I received it, Finally, I have received my order. The package was destroyed and the dress cut but I don't think it is shein's fault but rather the postal office. I have started a complaint against the postal office as the shipping was disastrous. I was very satisfied. They made sure to maintain constant contact the entire time I was waiting for my order.
I was upset at first because I had ordered it for a trip. I didn't receive it in time for the trip.
I will definitely order more from them in the future, they really cared about my satisfaction. I just asked that they inform costumers on items that are back ordered.

Thank you, She-inside for restoring my trust! I would recommend you to friends and family!

I ordered my dress on Aug 15 and it said it shipped on Aug 17 and I still haven't received them and I need them for my vow renewal ceremony on Sat Aug 29. If it needs to be tailored I need it like now. There is no way to teach it. I need to know if I need to go out and look for another dress. Please help!

I booked for the first time and it cost me $ 146.11. It said I will receive the item from 3 -7 business days. I booked on 14th and the item is still in Hong Kong! I had plans of gifting my friend all of that on thanks giving. I highly doubt if I will be receiving them before my thanks giving party.

No customer service phone number no customer service email no return instructions sent with any of the products so they basically just steal your money and they are thousands of miles away and they don't care

My top arrived in a timely manner, was as pictured, well-made, and at a great price. However, the sizing was off. I am a size 4, and ordered the Large, because the top appeared clingy/tight on the model. When it arrived, it appeared to be a US size small. Even though it is still clingier/tighter than I'd like, I am not planning on returning it.