SHEIN

Don't order from Shein! I ordered about 6 items and received only one, cant talk to anyone there is no way to let them know that I haven't gotten my complete order...still waiting after 2 months.

My order is stuck at international warehouse. Customer service are not even sure if it will be shipped. Hundreds of people haven't got their refunds. I strongly suggest you to not shop from here.

Hi guys, This is my third experiences with them, personally i really impressed with their services given. From my "Purple Long Sleeve Floral Print Dress" and now my latest order "Gold Irregular Cuff Bracelet" what can i say is, They are REAL LEADER IN ONLINE FASHIONABLE CLOTHING.

They ship like what they says, they deliver like what they promised :) My dress, shoe and bracelet safely arrived in front of my door step. They do provided good packaging. So if you need a good and trustworthy fashion online shopping, try sheinside:)

TIPS: I recommend you to see/ask their customer service before placing an order. Any question related will be answered nicely. Their customer service was really great and they help me resolved the issue real fast.

They really provide a wide range of latest fashion with very good prices :)

The only real problem I had with sheinside is the sizing. The difference between the sizes on the website and the one that I got was a FULL 20CM! The sweater that I received was a full 20cm smaller than was is said on the site. I'm so disappointed but I have ordered here before and the clothing I received was exactly as described.

Purchased a product... Size didn't match so returned the product have not received any refund... Horrible service... planning to complain in consumer forum

I bought two dresses a year ago and got a call last week, from the fraud dept, that my debit card had been hacked! Be careful ordering from this company! Buyer beware!

Okay - about the shipping, PAY ATTENTION. READ. On every listing they show the shipping options, and they clearly state that the free shipping option takes around 25 days to be delivered after their 5-7 day processing time. And yeah, it's free, so that's understandable. I paid an extra seven dollars and my order arrived in under two weeks. If you're going to cut corners to save a couple bucks on shipping, then of COURSE it's going to take a long time. It's free and coming from across the globe!

As for the quality, I've never had a problem with SheInside. I've purchased seven items from their website and I've always been pretty satisfies. I feel that half of these reviews are just coming from people who don't read the listing and are surprised when something is made from nylon or polyester.

They also have very responsive customer service. I wanted to change my shipping option after purchasing an item, and their online help chat had the issue fixed in less than three minutes.

My only beef is the lack of sizing beyond a 35" bust size. It's pretty hard to find someone that's "Plus sized" since it's a Chinese company.

I've bought from SheIn several times now and have always had zero issues. The company is great value-for-money and provides a very pleasant and flexible customer service. Will shop again for sure.

Overall I have ordered from them twice, shame on me. The first time my package didn't come for THREE MONTHS! Customer service made me feel as though it was completely my fault too. They don't even give you the waybill number. Most items shipped come with a terrible smell, and don't match the color chosen either.

A year later I don't know what I was thinking but I ordered clothes again, god help me. Not only were most on the small side, pretty sure one of the items was given to me in the wrong size, but I went to wear what I thought was a beautiful skirt... And it was frayed... Like beyond repair. It's complete garbage, terrible quality and I wasted my money on crap that I didn't even get to wear. The kicker? So when it says you use a code for say 35% off. Make sure the items have no discount already because if they are on sale, each item can only have 35% in total. Meanwhile there is NO disclaimer about that anywhere. Usually it's a code that applies to the entire order, not selective discounts.
Overall their customer service is $#*!. As a foreign English teacher who taught in Korea, I had 5 year old students who presented themselves better and spoke better English than these representatives.
I will never order from them again, and God help anyone who will. You may as well be handing over your money for free because you'll receive crap clothing. If you receive your package at all!

I ordered 4 items (3 dresses and 1 shirt). I received an opened package that clearly showed a stamp from my local post office that said "received unsealed". There was only 1 dress inside and no receipt, no paperwork AT ALL. The package had obviously been cut open and then the post office taped it closed and delivered it to me anyway. I had to go through PayPal in order to get a response from these people. I will NEVER BUY ANYTHING FROM THEM AGAIN AND I RECOMMEND THAT NO ONE ELSE DOES EITHER! VERY DISAPPOINTED! They have now FINALLY offered to refund the money back for the items I clearly did not receive after a month of haggling with them! I am just going to wait for PayPal to give resolution because I do not trust this company for anything anymore!

SheIn will charge your card and not ship or give you any information about an order that you did NOT place. The worst customer service I've ever delt with! No management to get issues resolved! Never should anyone be ripped off by a so called million dollars garage sale quality product. Do send any money over sea"s, THEY WILL NOT RESOLVE ANY ISSUES YOU HAVE!

I placed an order on November 30th reached out to shein after realizing my oackage status was never updating. They told me its on the way will arrive by DECEMBER 18th. I kept asking them to provide me with what they were seeing because usps mail label was just created. They didnt have item yet. As of Dec 22nd item still not moving. Shein is now asking do i want a refund or they can create a new label. Shein lies about shipping items when not shipped and have ruined my childs Christmas and all they wanna offer me is 50 points. No offer me some over night shipping

SHEIN is a scam they cancel your orders without letting you know beforehand, there is no one to speak too regarding your issues, via telephone, only chat and even then they are very rude and places blame on you for their mistakes I will never order from them again

I most recently bought a cute backless tee from SheIn. It was delivered quickly, fits perfectly, and is made well. Best of all, the shirt was less than $10. Thanks SheIn!

Loved it! Waiting for y'alls next one! Lover all the items you guys had. Hope y'all have a spring pop up! I also love the app much more than the site!

The SheInside.com website is conveniently available in Spanish, French, Russian and German. It also shows prices in a variety of international currencies so you don't have to search around online for a conversion calculator.
There are great free shipping offers, one with a minimum purchase of only $30 USD. Features gorgeous and unusual clothing designs only available from SheInside.com; these are designer looks at discount prices. You can also add items to your wish list as Christmas or birthday hints, or, to simply save for yourself. The site features clothing from business wear to casual wear to fun and flirty dresses perfect for a night out with the girls. They're now offering 10% off a first order as a great incentive to shop around from the comfort of your home and treat yourself. SheInside.com also sells fashionable jewelry in a variety of trendy styles, many items are under $10 and some are as low as under $5. You can get the basic essentials, too, such as tights, purses, leggings and unusual hair accessories. The sale section offers even better deals on some fun and unique looks.
You can track your order number and a return policy – 30 days – that is comparable to most retail stores. They also offer an online chat service if you have any immediate pressing questions regarding the return policy.
SheInside.com offers beautiful, distinctive and chic clothing, jewelry and accessories, reasonable shipping and return policies and an easy-to-navigate website.

Horrible service. I've sent this email in every way possible and have not received a response. You literally can't reach anyone if there's a problem. I'm with the other girl on the fact I wish I could give 0 stars.
Dear Shein,
I am very disappointed with your service thus far. A friend recommended to take a look at your site and I spent hours of my time looking at clothing and accessories, as you know how many products you carry. I read multiple comments on sizing to make sure I was getting exactly what I wanted. I was informed I would receive my products I ordered (12 of them) between april 27-may 2. I looked out my door every morning anxious and excited as I have never ordered anything online before. I then get an email on may 1st that my order was shipped back to you. Why? Regardless, now I'm denied 2 products I originally ordered because you are out of stock? They were sent back then given to another customer? Now you are stating I exchanged them when it was no fault of mine! Then I'm given 50 points worth 50 cents as compensation? Also I have to wait another 3 weeks for my products? Unacceptable. 50 cents is insulting. Try again. I'll be awaiting your response on a much better resolution.

I order my items 10 business days ago and it still says processing when they advertise processing to take only 3-7 days. Have contacting them 3 times with no response.

Trendy pieces at an affordable price. I genuinely love their products. Key fact is to pay attention to their sizing info and you will be happy with your purchase :)

I made an order which was shipped out in two parcels I never got the second one they said that it was signed for but I never got it, trying to get to customer service is a nightmare I couldn't get a refund or get the item reshipped customer service is a joke because they send you through so many obstacles that they hope that the customer just gives up. It has been a month and I haven't got a refund or the rest of my order I highly recommend you reading the reviews before you order from this site.

Ordered products on the 15th of November, from Shein, $133.80 AUD, it is now 5he 8th of December...looked up tracking information, it says it was delivered & signed for...which I have never recieved these goods, I am at home all day, if I am not then my husband is...neither one of us recieved or indeed signed for these goods...after sending an enquiry through, which was very hard to do...I asked who was the courier service they used, so I could follow up with them.they never answered my question.sent back a generic automated reply same thing.if I signed for it then I can follow this up by taking my driver's licence etc to prove my identity to the company who delivered...I have put a complaint in with PayPal, to follow up...not a good experience either...so buyers be aware, they do not give any customer service and it is the reason their rating is 2.5 stars...I will never use them again...and I will make more people aware of thison FB, twitter and any other media outlet I can...

Although it's still very early in my order, I have contacted this site via Facebook and email multiple times and still haven't received any feedback yet. Getting a little worried

Ive been trying to reach this website for two weeks via the online app sending messages with my order number and no reply! No email or phone number appears anywhere!