SHEIN

I love shopping on SheIn. SheIn offers great clothes at affordable costs, but my favourite purchase by far has been my Frilled Neckline Lantern Sleeve Top. I ordered and received this Frilled Neckline Lantern Sleeve Top a few months ago and was worried that it might have been too thin, but when I got it, I realized that it was the perfect balance between sheer and cotton. The top is soft, yet made of a strong material that is not easily torn or distorted on jagged edges. I have washed the top several times since, and I am still amazed that it shows no sign of colour fading, rips, or distortion in any way. It is the perfect top for any climate; the material is not too thin, so it keeps me warm in cool temperatures, but the material is also extremely breathable for warm temperatures. The fabric is also easy to dry (less than 15 mins in the sun), and the fit is comfortable, especially around my neck and wrist, as the material has elastic gatherings there. I wear it tucked in as the model shows, and it does not slide out of any work pants/ skirt that I pair it with, which is a big plus for me. I recommend this product and clothing site as a definite 10/10.

My mom tried to buy a belt for $10 off Shein and not only did Shein charge her account $10 but it DID NOT even place an order for her. She has no order number or anything, and obviously no package was sent. She will be calling the bank to dispute the $10 because Shein's customer service DOESN'T DO ANYTHING unless you have an order number. This was the first time we ever tried to order a product from Shein and it certainly will be the last if this is how business is conducted here.

I am still waiting for a dress I ordered 1 and a half months ago but according to there customer service I have to be more patient. SCAM SITE. I never write reviews on anything but I feel compelled to warn people about this SCAM of a SITE."

The style is my type and I got so excited. But when I chose the size of my shorts it said Xsmall. My shirt was Xsmall. And then my hoodie was Medium, so I got my orders today, I got overly happy and went to try them on. I have a small body and I thought that the shirt and the shorts to fit me. And I thought the hoodie would be bigger than the way it turned out. So I tried on my hoodie I raised my arms and you could see my stomach. I tried on the shorts and I didn't know that it would not fit, it was like a medium instead of Xsmall. For the shirt it was like I had wings on the side of my waist. Now that's more than a Xsmall alright. And lastly the hoodie, it was like a small, I have other medium sized hoodies and they're all up to the beginning of my knees. This hoodie ends at the end of my hips. So in conclusion this whole thing was more than 15 dollars and these clothes barely fit me. I do NOT recommend.

I ordered my items on 4/17/17, its been a week and 3 days and Shein still fail to ship my items. I would like to know when I would receive it because I need these pieces for a party. ***** I GOT AN EMAIL SAYING THEY SHIPPED THESE SPECIFIC ITEMS AND IVE BEEN TOLD THAT THE TRACKING NUMBER IS ON THE WEBSITE UNDER ORDERS AND ITS NOT ON THERE? IT STILL SAYS PROCESSING? CAN SOMEONE TELL ME WHEN MY ITEMS ARE GOING TO ARRIVE, IM VERY UNHAPPY

Every time I order from this website I tell myself that maybe next time it will be better. But it never gets better.
First of all, I never know which size would fit me. Regardless if I order from American or European site, I'm always size S. But with Asian sites its always a gamble.
Secondly, I never know when to expect my order. Sometimes it comes relatively fast (2 weeks) and sometimes it can take up to a month.
Thirdly, the quality is terrible especially since its not as cheap as it used to be (since the dollar has risen but they didn't reduce their prices).
Finally, the most recent thing that pissed me off is when they sent me a coupon code for -45%. Initially I thought it was a nice gesture and very thoughtful of them. I immediately started browsing and chose a couple of things but when I got to the cart and filled in the coupon code, the website told me that my order has to be above 30$ to use it. I went back, spent another half an hour thinking of something to add to my cart. Finally I had an order worth 38$, filled in the coupon code and got final price 34$ instead of the expected 21$.
It turned out that the coupon code makes a discount only on the original price of the item and not on the sale price. Which doesn't even make any sense, since all items on this website are with sale price. Also I specifically looked through my email for any disclaimers and nowhere it was mentioned that my order has to be above 30$ nor that the discount is on the initial price.

During this pandemic I expected delays. I was ready and patient for a month before I got in contact with customer service. I ordered my items on April 29th, it got into the US on the 10th of May and has since sat in whatever a "local courier facility" is. I contacted them once and they told me they weren't able to track anything anymore or help me. On the 28th of May, I contacted them for a second time. They then GUARANTEED it would be here by the 4th of June, over a month later. Well, the 4th of June has passed and I still have not gotten my $#*!. Unacceptable and the customer service is not responding to me. This has put me off ever shopping here again.

I ordered from Shein for the first time. It was the ONLY purchase made on my card for the last 2 months. I received my order and immediately found fraud on my bank account TWICE which can only mean that Shein did NOT PROTECT my personal information. Contacting customer service yielded NO RESULTS. Will never order from them again. TOTAL SCAM!

Absolutely avoid! I have been trying to exchange items for a different size and it has been a horrendous experience. First they asked me to pay $20 via Paypal for the exchange which I did. After not receiving the items that I was supposed I inquired multiple times about what was happening. Every time you email them its a different person that replies that seemingly knows nothing about your order. I had to re-explain myself multiple times. I even received an email from them saying I was being refunded but not stating for what or what amount. I had never even requested a refund but it didn't seem to matter because despite this email I never received a refund anyways. Eventually I was told that one of the items I wanted to exchange was out of stock. At this point they still had my $20 for the exchange and nothing had been done (this is two months later by the way). Interestingly enough after writing a poor review of them on another site they almost immediately responded saying that my 3 items were "being prepared"... not too sure how this is possible since I was already told one item was out of stock so an exchange was no longer possible... currently still trying to resolve this mess.

FUTURE BUYER BEWARE! I would give them zero stars if I could, $#*!ty company with crappy cheap clothes. You will get what you paid for, basically cheap China crap they try to sell to you, and steal stock photos of items from other company's websites, even though the item looks nothing like the picture. Don't even rely on the reviews on the website because most of them are only up there if your review is approved by them, aka if they don't like your honest review they won't approve your review so no one can see it. I got a pair of shorts that were horribly cheap/ made and mention it was too big with one star in my review, and they declined my review because it wasn't five stars. Scam. Scam company. Just overall scam. NEVER SHOPPING THERE AGIAN. Crappy $#*! company!

My order was never delivered, however Shein record shows it delivered. I followed up with Shein for 14 days without any outcome. Absolutely poor support from Shein

Bull sh*t... I ordered a gift from here for my gf and paid for faste rshipping and everything... come back a few days later and it says i didn't pay even though I did... I email them... they NEVER answer. I open the chat system and talk to a nice lady named vivian but as soon as I give her my transaction ID to confirm that I did in fact pay, she claims the syatems are down... OK. Now I am waiting for an email confirming my transaction but I am skeptical and thik I may need to pursue the chat system again soon. Also the chat system offered nothing to me for my grievances persay. No free shipping or faster shipping so the item, if ever sent, will not arrive in time for my girlfriend's birthday. This site BLOWS.

Shein has great clothes but I ordered a dress labeled priority processing on March 26th. I needed it for May 2nd so I didn't really care that it told me I'd still have to wait 17 business days but on April 2nd, I received an email telling me there would be a 3-5 day delay in processing and they'd contact me about it in 5 days. I contacted them 5 days later.
It is April 27th and I still have no dress. The tracking information is not helpful in the slightest and is rarely updated. The representatives just keep telling me about more and more delays. Just yesterday they told me it would be another 10 days until they either reprocess my order, refund me, or resend the order.

Will NEVER order from Shein again.

Update: the package arrived on May 3rd. Good thing I needed it on the 2nd!

Ladies, please read and learn...

I was attracted to this clothing site because the clothes were cute and the prices were fantastic. I made my purchases with my PayPal account and not directly using my credit card which was a good idea cause you can dispute charges on PayPal.

After I paid, I logged on to my PayPal account to see if my transaction was correct and was surprised to find out that the company contact info is listed with an address and phone number in China. The website clearly list a California contact location. I immediately disputed my transaction on PayPal resolution center. Luckily, the company agreed to refund my money in a manner of a few days. I made sure I received my refund before posting.

I am reading all the negative reviews on this site and I can see everyone's frustration regarding delivery time and company's customer service. Well now you all know why this is happening. In addition, I noticed that for every negative review there are multiple positive FAKE reviews posted after to boost the stars again.

So be warned and learn from my experience. If you still want to purchase from this company make sure to use PayPal account so that you are protected. But if I were you, you are better of with a trusted US company name. Good luck!

I am waiting for my order since more than a month... it is lost somewhere and from the helpdesk they cannot help at all!
First and last time i use this website for my shopping

I tried to contact customer service 1st day i recieved my order to return some items but no answer however they reply to refund me the shipping fees only when i reviewed a negative feedback

My package was lost in shipping & I cannot reach anyone to file a claim. I've tried messaging through social media & nothing. 5 thumbs down. I gave it a star because it made me

BUYER BEWARE, didnt get 90% of what I ordered and they claim parcel is the same weight as order. Customer service (or lack or service) is non existent, can only reach them on paypal, where they go around in circles trying to avoid the matter and will blame the customer. I am left without my complete order and I PAID FOR IT. AVOID

I got my items in the mail they were all great but I didn't realize that I had ordered a year ago from the same company. The same thing happened to me as before except last time it took 2 months to get only half the items I ordered came and BOTH TIMES my credit card was used in a Asian country for $300+ in other items. This time it was for a bus ticket to Singapore for almost $400. The is the only times I have had related charges so I KNOW for a fact it's this company! It's a shame because the items they have are cute but I will be reporting them to Instagram who supports and advertises there awful service. I wouldn't buy anything from them again as I'm most positive it is to get your credit card information. BE CAREFUL!

DO NOT BUY FROM SHEIN. They are so shady. Charged me return insurance but when I needed to return, they told me I need to pay shipping of $5.99 plus another $3 for shipping since the original order was free shipping to me(what the f)

This is sooo stupid my friend was playing the game we're you get coins to make points wich gives you the chance to get 100 dollars for shein she got to 99 points and started to send it to others so she could get points but then it stated giving her 0.01 or 0.02 it's soooo stupid it says that they'll give you points but then doesn't even give points and starts to give less the 1 and less the half of 1 sooo rigged

Order 3 sweaters & they are cute, but have a strong smell of mildew & the kind of look used, 2 didn't have tags & one did, but you could tell it was cut off & tied again!

I absolutely love this site I buy a lot of there clothes for everyday wear. Their customer is prompt when you get a ticket. I lover their app and I also like the reviews, it helps with my purchases.