SHEIN

I got this really cute purple flare skirt on sheinside.com and I wear it so much. I really love all the sales they have going on all the time. It fits just right and goes well with most of my solid tops. I get lots of compliments on it! I like wearing it with leggings and cute shoes. The fabric is soft, smooth, and keeps me warm enough in the cold when I want to wear it. I got it on sale!

Ordering from the site was easy; I just went on, chose the skirt, chose my size, added it to my cart, checked out and entered all the payment/address information. It shipped within a few days, and I got it a few days after it shipped.

When I received the item it smelled fresh and was packaged well. It was a standard but cute package. The skirt was nicely folded and tucked to where nothing could interfere with it.

Trying it on was fun, I have a big mirror in my room so I matched it up with different outfits to see how it worked out and it passed the test. I was hanging out with my friends one day near a park and a cute guy started flirting with me, which usually doesn't happen. He totally liked the skirt! I think it gives off a unique vibe.

Overall, this skirt is well done and the website is easy to handle. The products are good, ordering is easy, and pricing is fair. I'd recommend it!

Please stop piling everything in one box y'all have people purses all bent up and can't get em how it looks in the picture please I want my purse just like the picture so stopppp

In my opinion, Shein is the best shop with clothes! All the items are in latest trends and I'm always satisfied about quality:)
Prices are affordable too.

I ordered a bunch of Christmas sweaters they looked nothing like the pictures they sent the wrong sizes and now I'm out $66 don't order their stuff it's bunch of junk.

This online company is AWFUL! I placed an order and paid for express shipping 3-5 business days to ensure I would have the dress I ordered on time for an event. When I received the confirmation email stating that it would take 7-10 business days to process the order I contacted them through their online help chat to find out the approximate date I would receive the dress. They told me even though I paid for express shipping, due to it being the holiday season shipping would still be the normal 7-10 business days after the 7-10 business day processing time. RIDICULOUS! Why did I pay $16.00 extra for express shipping then and why wasn't that explained to me when given the shipping options. I told them to cancel my order and they stated they would refund my money to the card used within 1-3 business days. It has now been 8 business days and I still have not received the refund to my account. I've emailed and chatted with them and they claim it has already been refunded and there is nothing more they can do. I'm absolutely taken back by the lack of communication and customer service by this company. I will NEVER order from them again and would hope that others don't give them any business. In today's market there is no reason to accept such poor customer service when there are so many other companies who strive to provide for their customers. I can't believe a place like this is still in business.

It was a pleasant surprise to receive clothes that fit nicely and of OK quality at that price! Surely you wouldn't wear them for more than one season but even that is more than most!

I placed an order and was told that on orders $50 and over shipping would be including. To my surprise, I received a call from FedEx saying that I need to pay an ADDITIONAL FEE of $55 dollars, therefore, asking me to pay over double what I had originally paid to receive the items. There is NO way of contacting SHEIN to RETURN the order because there only source of communication is a robot. The ONLY way to receive your money back is to make a DISPUTE to your credit card company informing them of the problem. I DO NOT RECOMMEND ORDERING FROM SHEIN.

I ordered from Shein last week Friday and on Saturday it was indicated through their website my product was shipped and gave me the tracking number. I continued to check fedex and it just said "label created." I thought maybe fedex was having issues with their site so I contacted them to check on the whereabouts of my product. After talking with them they ensured me Shein has not yet got my product to them to ship out. I contacted Shein through email to see what was going on and the customer service was awful. I explained the situation and the responder used texting shortcuts in her response. She also continued to blame fedex for this shipping error after I had thoroughly explained I just had spoken with them and they took the time and effort to look and they don't have my product. Shein also stated the product was in transit and I just got done speaking with Fedex again and they still don't have the product. I only ordered one product and I don't think it should take almost a week to get it to fedex. If I ever receive my product, I will never be ordering from Shein again.

It's almost 1 week now but I did not received my refund status. The chat boot doesn't recognize what I returned! They
said they cannot locate what I returned! What is this shein?

They ship 2 packages. You never get the 2nd package with the bulk of items only the 1st with 1 small item. Package 2 has a bogus tracking #. There is no way to complain. These people are thieves.

Hi everyone, I'm Ariel, real happy to find this sitejabber. I just bought product Amazing long sleeve with V neck on this website. Amazing support. Amazing product. Big thumbs up :).

I love the clothes from Shein, and also the fact that the shipping is very fast. I'm no used to it. I haven't had any problems with the products so far.

I thought people were over reacting?
But I had three orders out in April 1 n now it's june n I still have nothing including the money I gave them scam!

Super happy they had a pop up shop at Dallas and excited to see all these amazing clothes face to face! Will be back tomorrow super early to get more things!

I LOVE THE ITEMS ON LINE. I TRIED MULTIPLE TIMES TO ORDER 3-"LOVELY" SWEATERS. 1)WAS OFFERED A 10% DISCOUNT FOR 1ST TIME USER (WOULD NOT APPLY): WAS OFFERED $3 OFF ON A PARTICULAT ITEM (WOULD NOT APPLY).
THERE WAS NO PHONE NUMBER TO GET HELP FROM A LIVE PERSON! I WOULD NOT RECOMMEND THIS COMPANY; NEVER DID GET THE SWEATERS SO CAN'T COMMENT ON QUALITY OR FIT. TOO MUCH AGGRAVATION TO TRY AND BUY A PRODUCT!

Have ever shopped in! I specifically chose discounted products. I have been waiting for them for so long! But they have not arrived! I have been waiting for my package for two months and it has not arrived! The goods that I ordered are no longer available for order! The price of the goods that I need doubled! THE WORST! THE MOST UNRELIABLE! DO NOT DROP IN THIS STORE!

I spent thousands on Shein but have stopped due to their terrible customer service. And problems with ordering. Several orders were 'stuck in processing' due to computer and technical errors their end. Then we cannot talk to any customer service about the ordering problems, refunds etc. They give you a ticket then do not understand the problem. They just say 'items are out of stock', They don't know their own website. A customer cannot order items that are out of stock. It's computer problems they are too lazy to address. I cannot trust ordering from their online shop, as I can not be sure I will receive the order due to their terrible customer service and not resolving ordering problems. I cannot b3 assured of a refund as I cannot speak with anyone. And they don't seem to know what I am saying when a problem arises. Customer service is ruining Shein as they do not value their customers. I will try their competitors now as they do not try and resolve any problems. And the clothes are cheaply made.

Don't buy from them, is a scam website, they ship wrong items, and you have to pay for shipping back, and also they never refund you original shipping costs. Stay away and never buy from them

This really play with the customer paitence very poor Service.
Will not order again
You have done payment No message received till date already its been 5 days. No customer support Poor service and team as welll
I really recommend Boss to look after their team I asked for Call back No call received I have send an email No revert till now Really Hell and Pathetic service.
No Communication Poor service.

Ordered a gorgeous camouflage coat! Well what arrived was certainly not what was pictured on the site! Do not order from this site! The photos showing model wearing what I ordered versus what landed!

I made a purchase and paid through Klarna. I logged into my account 2 days later and my Order is no where to be found. Klarna has copies of my order on their site. They have NO customer service contact number and the email *******@sheinside.com came back as "undelivered ". From reading other reviews this is not the first time it's happened! STAY AWAY IF YOU DON'T WANNA GET SCAMMED!

I never received my refund. Will never, never shop Shein again. I send about 5 email regarding my refund. They responded in Chinese. Don't recommend no one to shop with Shein.

IM IN LOVE WITH THIS STORE! I RECENTLY ORDERED CLOTHES FROM THIS ONLINE STORE AND I WAS SURPRISED BY THE RESULTS. THIS STORE ALSO HAS SOME GREAT SALES THAT MAKES YOU WANT TO WANT MORE. I HAD ORDERED 7 SHIRTS AND EACH CAME EXACTLY HOW IT WAS MENTIONED. I WOULD RECOMMEND LOKING AT THE MEASUREMENT BEFORE PURCHASING. I BOUGHT A SHIRT THAT LOOKED LIKE IT WOULD FIT. IT WAS A ONE SIZE, BUT ONCE I GOT IT, IT WAS A BIT BIG, SO I WOULD RECOMMEND LOOKING AT SIZES. MY ORDERS ALSO CAME IN LESS THAN TWO WEEKS WHICH WAS SURPRISING BECAUSE OTHER REVIEWS HAD SAID THAT SHIPPING TOOK LONG. I WOULD DEFINITELY SHOP HERE AGAIN!