StorageTreasures.com

STAY AWAY FROM THESE STORAGE FACILITIES... THEY ALWAYS STAGED THEIR UNITS, AND HAVE ROBO/GOST BIDDERS THEY IKE THE BIDDING AMOUNTS AGAINST THE NORMAL BIDDER TO UP THE PRICE AND STORAGETREASURES CONDONE THIS BEHAVIOR BUT WOULD QUICKLY PUNISHED THE BUYER BASED ON INCONSIDERATE STATEMENTS OF INACCURATE FACTS... SO BEWARE OF THESE SCAMMING FACILITIES: EXTRA SPACE STORAGE (GOULD AVE, KENNEDY BLVD, ETC) STORQUEST, STORAGE KING, LIFE STORAGE - WORST (ENGLEWOOD, NJ)

I am a private seller. I've recently been on the look out for storage unit that is not on their prohibited list which took a long time because of my area. When I found the storage unit I made sure it wasn't on the list and I even called them to make sure there wasn't going to be any problem with that facility. They re-assured me and I purchased the unit. All night I placed the items on my unit and I worked on the listing that night and my facility was not showing up on my account so I had to call next morning and add the facility and when I posted it the auction was immediately canceled. I called they first said it was because my credit card was not on file, I have them my card info. Nothing was still working, I called someone named Elly then answered saying the facility was just added to the list coincidentally so I was not able to post the auction. I spent $300 on my unit and was on the phone with them prior so many times and no one said anything until I decided to post. They said there is nothing they can do and that it was added on the 10th of February but the other representative said it was the day before so they were contradicting themselves. Very unprofessional and doesn't care for their sellers or buyers.

They will charge your card without consent or confirmation. I strongly suggest holding onto your money and avoiding this site.

The auction post on "Storage Treasures" include a photo of a staged storage unit dated after the alledged lien was created. The staged photo showed a printer box and was represented as having electronic item's in the unit. All the boxes were filled with trash except a broken moniter. When I brought it to the attention of "Storage Treasures" the irregularities they told me they do not require their seller to not do anything illegal or deceptive. I see now hy "Storage Treasures" has such a low review rating. This is what I recieved in an e-mail from "Storage Treasures". I made several phone call and was told it was between me and the seller and they were not responsibnle.

Tamya Robinson (StorageTreasures Help Center)
May 10,2021, 9:31 MST
Hello Dale,

Thank you for contacting us at StorageTreasures. We understand your concern. We do extensive training with the facilities, which includes suggesting that in order to preserve the integrity of the auction they have to follow all local lien laws. They do use our software but they check the boxes saying the local lien laws are being followed. I would recommend reaching out to the facility manager or upper management if you feel otherwise.
If there is anything else we can help you with, do not hesitate to call us at *******503 or reach out to us at *******@storagetreasures.com.
Tamya Robinson
ST Customer Support
*******503

I buy storage unit in metro self storage-Tampa/Carrollwood 4216 Gunn Highway Tampa Fl ******* *******344 through storage treasure went I be there for pick up my storage the manager asked me for deposit $100 I try to paid him cash because only take me 10 minutes to clean out is only 3 items I paid $10 for unit he told me don't take cash I paid with my debit card that's happened in April 3 today is 15 and I don't reciben any deposit back I call many time he don't answer the phone today I call with different number he answer and told me he deposit in April 12 I call my back they said I don't have any deposit from that lair I call storage treasure because for me they need help to the buyers actually I think we buy to storage treasure they are obligated to help costumers like the buyers this is a 3 problem I have and don't reciben any help from STORAGE TREASURE

Won over 20 lockers. 90% had all been gone thru previously. Anything of real value removed. ALL JUNK!

It sounds fine until they mess up. Then the MGR-ART (WHOS A CONDESCENDING A HOLE W NO MGMT SKILLS) CONTACTS U AND TELLS U BASICALLY, UR STUPID OR CANT READ.
I WON BID BY DEFAULT DUE TO WINNER DID NOT PAY DEP BY NEXT DAY by S. T. GUIDELINES@ 445 next day. I contacted facility which confirmed the winners non pay, I waited for my Email alert as bk up buyer. Never got an email. When I contact MR ART AGAIN, HE SAYS" FACILITY DID NOT REQUEST A BACK BUYER... WTF? THAT IS S. T. POLICY WHEN U SIGN UP. HE GETS RUDE WHEN CAUGHT IN A LIE THEN SAYS, "ITS IN POLICY RULES"... SO IF UR 2nd bidder, legally won by DEFAULT, how can a FACILITY say F UR BID AND JUST RELIST OVER THE 2nd bidder. This is BUSINESS AND S. T's CHILDISH MGR is ALLOWING FAVORTISM FROM FACILITY'S TO OVERRIDE ST RULES. THATS ILLEGAL AND FAVORITISM WHICH COULD B BUDDIE BUYING W NO $avail and LEGAL WINNERS R LOSING BCUZ OF THIS. THE PLUS IS A QUICK RESPONSE W TERRIBLE BS TO THE BIDDER. IM VERY UNSATISFIED W THE MGR.

I am a swap meet vendor who buys lien units for resale. Covid shut down live auctions in Hawaii. Storage Treasures is the only game in town now.
In 2020, I purchased five units. The first three ranged from soso to excellent.
Everything went sideways on the last two lockers. On the forth one, I paid $100 for a 5 x 10 filled with heavy equiment with grainy photos that were staged. I entered the storage office to put down my deposit for clean up and come face to face with a large poster encouraging the tenants to donate their unwanted "junk" to be auctioned off for "chariy"
I specifically unclick managers specioals and charity lockers every time I click on a locker. The Storage Treasures web page is rigged to include the undesired units with each unit, so I need to be on the ball, and I am.

I open the unit to find it full of broken pressed wood furniture and a hand truck(heavy equipment?)

The cost of disposing of this crap was more than my $100 deposit, so I walked away. Bear in mind, Storage treasures got their fee regardless of what I encounter. I was forced to cut my losses. They have no grievance with me, yet they suspended my account anyway. Apparently, it's not enough to be a victim of these a-holes, they demand willing victims.