I adore Thrive Market so much! Not only are their deals great and I save soo much money, but also they have exceptional customer service and make you feel good about your purchases for health and ethical reasons. Highly recommend! Easy, convenient, and worth it!
This site provides all kinds of organic foods, supplements and body care items at reduced prices. Today, they even had an announcement which explained in detail that the virus had created a situation in which there would be a delay in shipping, which I totally understood. Great prices, great products. My go to website for everything healthy.
Thank you for your review and understanding during these times!
I know things are tight in the food supply industry due to the pandemic, but Thrive is marketing themselves for quick delivery yet they're out of the majority of items and let you know there's a one to two week delay in shipping only after you've joined. Very disappointing.
Thank you for your review and feedback! We try to be as clear as possible regarding our products and our processing delay, including having a banner on the homepage of the site and daily update blog posts about any delays or updates. We want to ensure that our members get the most updated information as possible!
Thrive has a great thing going. I've been a member just over 2 years. The Quality is always good. Shipping is free with a $50 order... I haven't necessarily noticed prices to be less, but quality is dependable and pricing is comparable, plus it shows up on my back porch. I don't have to go look for things which is a benefit too. I love the packing materials, totally recyclable and eco friendly. Rock on!
Thank you for your review! Keep on Thriving!
I purchased a reduced item with Thrive for a few bucks. It was very easy to get hooked into ordering more healthy products. A few weeks later I was charged a ridiculous membership fee. From what I see here, so has everyone else. I can tell you I am an educator and read everything. There was no bill of sale at the end of my first order eluding to the purchase of an annual membership. In fact, when i first logged on, the only button I could push was "shop" after filling out my email address. I filed a complaint with my credit card company to have the fee removed. Now I have to retrieve my credit card on file because you can't automatically remove it from their site. This is a very shady business. If you don't mind purchasing a sixty dollar membership, and have extra money to shell out, by all means shop here and save gas.
First-order came in a timely fashion and everything was packaged well, nothing liquid broke. Every happy about this purchase. I'm finding many items I buy from other places for better prices here and I like the Thrive brand of Organics. Also, it is really nice to be able to shop specifically for my diet and add in other filters to get more specific items I like, it's always a struggle at the grocery to find gluten-free items that are also organic. I was very happy with the wide selection, even though we are in this pandemic most items were available (but it is understandable the items that are quickly out of stock).
Thank you for your review! We're glad you've found the Shop by Diet section helpful for your dietary needs and have been able to save on the products your need to meet your lifestyle!
Placed one order with them before realizing they were going to charge a yearly membership fee for a service I didn't want. They don't provide the normal cancellation options that other websites do, so you have to call. Apparently my request to cancel must have gotten lost since I am still getting charged almost $60, since you have to call by phone there is no good way to show a record of your request to cancel. It's a huge scam and I have filed a transaction dispute with my bank - waiting to see what will happen.
I have enjoying high quality products, ease of ordering, speed of delivery and impressive packing for 5 years.
The last 3 orders, (I order approx. Once a month), the packing has been inadequate and sloppy.
Hard objects crushed soft objects. Sometimes there were leaking soups. A lot less wrapping and cushioning was being used. I reported the 1st time I received damaged items and was issued a reimbursement coupon. The next two times I received damaged packages I didn't bother notifying Thrive. They have gone from amazing packing to messy, thoughtless packing.
Michael B.
Thanks for your feedback, Michael! We're so sorry to hear about this experience and can assure you our Member Services team would be happy to help make this right.
I love Thrive. I really like that you can sorry by diet. They carry so many of the products we use every day and they are less expensive than specialty stores we shop. It's also convenient that everything is shipped!
We're so happy to be able to make your grocery shopping a bit more convenient, thanks for sharing!
I have been very very pleased with their customer service. A bottle of salad dressing arrived and had been broken during shipment. They quickly and happily replaced it. I love the way you can shop by diet preference. This makes shopping so easy and convenient. Thank you, Thrive Market!
Sorry to hear about the damaged dressing however we're glad we could take care of it for you!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market has a rating of 2.7 stars from 2,094 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.
Thank you for your review. We're happy you're enjoying everything!