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Thrive MarketReviews 2,156

2.9

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Thrive Market Reviews Summary

Thrive Market has a rating of 2.9 stars from 2,156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.

service
239
value
244
shipping
223
returns
130
quality
214
This company responds to reviews on average within 4 days

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Texas
1 review
0 helpful votes
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First Time Ordering
August 7, 2020

So far, so good. I placed my first order, and the web site was easy to use. I like that they accepted PayPal.

Date of experience: August 6, 2020
Thrive M. — Thrive Market Rep
over a year old

We're glad to hear you had a good ordering experience! Thanks for being a member, Stacy!

Georgia
1 review
0 helpful votes
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Not good enough
August 7, 2020

I'm sorry but I think that is too expensive. I expended $54 in snacks. Also, I have to pay a membership. I live in Georgia that is Sprout Farmers market that is cheap. I will cancel my membership before the 30 days.

Date of experience: August 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Hi Maria! We're sorry to hear this, our Member Services team would be happy to help with any membership concerns.

Washington
1 review
1 helpful vote
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Living in our rural valley, shopping in town is a 80 mile round trip for me. I like the convenience of using Thrive Market online. I can research items I'm unfamiliar with, find items I know and have had no problems with the Thrive brand. While items may be a little pricey, so is the 80 mile trip to town and making several stops here and there for what I'm looking for. Thrive Market works well for me.

Date of experience: August 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for being a member, Jacki! We're happy to hear we've been able to make your shopping a bit more convenient!

Colorado
1 review
0 helpful votes
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I eat Paleo and have found many food items and supplies that are not in the "health food" isle of my favorite stores. Thrive Market does not allow GMO foods. When an item runs out I can tap a button to get a reminder for when it's available and if it will be available again. Low stress, great food and wonderful packing. Their boxes are so sturdy I'm saving them for shipping packages to my friends. They use paper for the interior packing and plastic zip bags when something has a possibility of leaking. The one time a jar of olives broke they replaced it for free with my next order and gave me a credit too. I'm delighted they support teacher, Vets and those in need both from their funds and the funds of members. You can easily donate your savings if you choose.

Date of experience: August 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for sharing, Ginger! We're so glad to hear you're enjoying everything!

Georgia
1 review
1 helpful vote
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I am glad that they carry products thatI use every day at a better price then grocery store. I also save gas and time because products come to my door.

Date of experience: August 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to be able to save you time and money here, thanks for being a member!

Georgia
1 review
0 helpful votes
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I love shopping for food and other health care and beauty/skin care products with Thrive. I love the organic standards, non-GMO, cruelty free and sustainably sourced products Thrive has. It recently got even better when they added the BIPOC line of products. I like the mission and the fact that Thrive cares about all people and supports the "Black Lives Matter Movement". I love the attention to detail and care in the way my packages always arrive in perfect condition. This is a great company!

Date of experience: August 5, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks so much for the review Gwen, we're so happy to hear you're enjoying everything!

Illinois
1 review
1 helpful vote
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Appreciate this source for interesting and convenient shopping, and appreciate the free item offers... I do think the annual member fee is a bit high though.

Date of experience: August 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear we've been able to make your shopping a bit more convenient, thanks for the feedback!

California
1 review
1 helpful vote
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Organic trusted store
August 5, 2020

I like it that they care about the products they carry and that it's a trusted organic shopping experience.

Date of experience: August 5, 2020
Thrive M. — Thrive Market Rep
over a year old

We're thrilled to be a trusted source for your healthy options!

California
1 review
1 helpful vote
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Great variety
August 5, 2020

Nice selection of keto-friendly products. I like the price on Thrive Market brand organic items. Looking forward to receiving my order.

Date of experience: August 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Awesome, we hope you enjoy your order, Krista!

California
1 review
0 helpful votes
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Great variety
August 5, 2020

I am trying the Keto diet for the first time, this site has a huge variety of keto products! I can't wait to try them all. Website is very user friendly

Date of experience: August 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to be of help on your Keto journey, happy shopping!

Texas
1 review
4 helpful votes
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Great and Easy Deals!
August 4, 2020

Thrive has almost all of the brands and products I buy regularly. They also offer great deals on price discounts, free shipping at certain levels, Thrive cash and discounted prices compared to what I would pay if I went into my local grocery store. It's kind of like Costco or Sam's Club, but for healthy food. Plus, I can donate to others who are in need of food! I just bought $95 worth of groceries and paid $15! In the current world situation, with lots of online ordering going on, this is the best deal ever!

Date of experience: August 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing, Diana! We're so grateful for our members like you!

Michigan
1 review
1 helpful vote
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"Guaranteed Savings" okay. Sure. I went to a big chain store as well as a trader joes after placing my order here and supposedly scaring so much money. Every single thing I ordered was the same price, if not cheaper in stores. Seriously. Even things I thought I'd have trouble finding in stores, I found and was the same price. Thrive just makes up random numbers and calls it savings. I saved $30 according to my order. In NO way is that true. I can guarantee that if I bought this same order as close to possible at trader joes or Walmart, that it would be around the same price. It actually would be cheaper, because no shipping fee or membership fee. I also had a bad shipping experience, as well as a bad customer service experience. FINALLY got my package though. I can truly say I wish I'd never heard of this company and will be canceling my membership immediately.

Date of experience: August 4, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback, we're so sorry to hear you did not have a great experience with Thrive Market! We do offer free shipping on all orders over $49, and we offer price matching if you find an item cheaper elsewhere, our Member Services team would be happy to credit you the difference.

California
1 review
0 helpful votes
Follow Brynna T.
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I absolutely love Thrive Market! Almost everything they offer is at a better price than what you'll find in stores, and for the few items that aren't - I just pick those up at a regular store. The annual membership fee is completely worth it. I saved enough on my first two orders to make the membership fee pay for itself!
My favorite thing, though, is that I can get all of the specialty, vegan goodies I love without having to make a big, expensive trip to the store. It's been so nice to be able to really limit my time spent out in public during this pandemic, and Thrive has been a big part of that for me.
I personally recommend pairing your Thrive Market box with a weekly order of produce from Imperfect Foods - doing this has brought my grocery bill down by about $50-$80 every week!

Date of experience: August 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so happy to hear how much time and money you've been saving on those vegan favorites! Thanks for sharing your review, Brynna!

South Carolina
1 review
0 helpful votes
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Your shipping people need to put "Fragile" on boxes with glass. So far two packages did not arrive on time. One arrived; a present to my mother; was delivered with three jars broken.

Date of experience: August 4, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so sorry to hear that you have encountered shipping issues! Our Member Services team would be happy to help resolve these issues as orders should never be delivered damaged or repackaged.

California
1 review
0 helpful votes
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Very easy to find my vegan product. And affordable price easy to get it at home. Love what I found. Thanks

Date of experience: August 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you're enjoying, thanks for the review!

Colorado
1 review
0 helpful votes
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Woah
August 4, 2020

Omg I was thrilled to see item on here that I can actually eat without compromising my allergies! I am so excited!

Date of experience: August 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad we've been able to help you find some more options, thanks for being a member, Brittany!

New York
1 review
0 helpful votes
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Super!
August 4, 2020

Web site very detailed and good selection of organic foods. The whole service(shipping, packing and costumer attention) great. Overall simply... Super!

Date of experience: August 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad you think so, thanks for sharing!

Washington
1 review
1 helpful vote
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I really did love Thrive when we signed up a few years ago. The variety of vegan items was great and the prices usually beat the local WF, Natural Grocers and other natural food stores. Little by the little the vegan staples have been disappearing(Amy's, Meyers, Tasty Bites, Bob's Red Mill, Ancient Harvest, Edward & Sons, Schmidt), or haven't been available for some time. Membership ends in a few months, so we'll have to decide if Thrive is still worth it.

Date of experience: August 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Thanks for your feedback! We do carry these brands still, but if you have any specific product recommendations, our team would love to hear them.

New Mexico
3 reviews
0 helpful votes
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Really helpful service in these difficult times... carefully packed and shipped.

And the food is fresh and not expired packaging as is sometimes experienced through amazon!

Date of experience: August 3, 2020
Thrive M. — Thrive Market Rep
over a year old

We're so glad to provide a convenient option during this time, thanks for being a member!

Michigan
1 review
0 helpful votes
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Just to keep my review short and useful, I just placed an order for my auto-ship box and I compared the retail prices to what I pay for the SAME exact brand - bottle - size, through Whole Foods/ Vitamin Shoppe/ Amazon and I literally just saved $112 just in one order. Enough said. Thank you Thrive, where have you been all of my life?

Date of experience: August 3, 2020
Thrive M. — Thrive Market Rep
over a year old

Amazing! We're so glad to be able to provide these savings, happy shopping!

From the business

Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.


thrivemarket.com
Founded in 2014
Culver City,, CA,