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Thrive Market has a rating of 2.9 stars from 2,156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
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So far, so good. I placed my first order, and the web site was easy to use. I like that they accepted PayPal.
I'm sorry but I think that is too expensive. I expended $54 in snacks. Also, I have to pay a membership. I live in Georgia that is Sprout Farmers market that is cheap. I will cancel my membership before the 30 days.
Hi Maria! We're sorry to hear this, our Member Services team would be happy to help with any membership concerns.
Living in our rural valley, shopping in town is a 80 mile round trip for me. I like the convenience of using Thrive Market online. I can research items I'm unfamiliar with, find items I know and have had no problems with the Thrive brand. While items may be a little pricey, so is the 80 mile trip to town and making several stops here and there for what I'm looking for. Thrive Market works well for me.
Thanks for being a member, Jacki! We're happy to hear we've been able to make your shopping a bit more convenient!
I eat Paleo and have found many food items and supplies that are not in the "health food" isle of my favorite stores. Thrive Market does not allow GMO foods. When an item runs out I can tap a button to get a reminder for when it's available and if it will be available again. Low stress, great food and wonderful packing. Their boxes are so sturdy I'm saving them for shipping packages to my friends. They use paper for the interior packing and plastic zip bags when something has a possibility of leaking. The one time a jar of olives broke they replaced it for free with my next order and gave me a credit too. I'm delighted they support teacher, Vets and those in need both from their funds and the funds of members. You can easily donate your savings if you choose.
Thanks for sharing, Ginger! We're so glad to hear you're enjoying everything!
I am glad that they carry products thatI use every day at a better price then grocery store. I also save gas and time because products come to my door.
We're so happy to be able to save you time and money here, thanks for being a member!
I love shopping for food and other health care and beauty/skin care products with Thrive. I love the organic standards, non-GMO, cruelty free and sustainably sourced products Thrive has. It recently got even better when they added the BIPOC line of products. I like the mission and the fact that Thrive cares about all people and supports the "Black Lives Matter Movement". I love the attention to detail and care in the way my packages always arrive in perfect condition. This is a great company!
Thanks so much for the review Gwen, we're so happy to hear you're enjoying everything!
Appreciate this source for interesting and convenient shopping, and appreciate the free item offers... I do think the annual member fee is a bit high though.
We're so happy to hear we've been able to make your shopping a bit more convenient, thanks for the feedback!
I like it that they care about the products they carry and that it's a trusted organic shopping experience.
We're thrilled to be a trusted source for your healthy options!
Nice selection of keto-friendly products. I like the price on Thrive Market brand organic items. Looking forward to receiving my order.
Awesome, we hope you enjoy your order, Krista!
I am trying the Keto diet for the first time, this site has a huge variety of keto products! I can't wait to try them all. Website is very user friendly
We're so happy to be of help on your Keto journey, happy shopping!
Thrive has almost all of the brands and products I buy regularly. They also offer great deals on price discounts, free shipping at certain levels, Thrive cash and discounted prices compared to what I would pay if I went into my local grocery store. It's kind of like Costco or Sam's Club, but for healthy food. Plus, I can donate to others who are in need of food! I just bought $95 worth of groceries and paid $15! In the current world situation, with lots of online ordering going on, this is the best deal ever!
Amazing, Diana! We're so grateful for our members like you!
"Guaranteed Savings" okay. Sure. I went to a big chain store as well as a trader joes after placing my order here and supposedly scaring so much money. Every single thing I ordered was the same price, if not cheaper in stores. Seriously. Even things I thought I'd have trouble finding in stores, I found and was the same price. Thrive just makes up random numbers and calls it savings. I saved $30 according to my order. In NO way is that true. I can guarantee that if I bought this same order as close to possible at trader joes or Walmart, that it would be around the same price. It actually would be cheaper, because no shipping fee or membership fee. I also had a bad shipping experience, as well as a bad customer service experience. FINALLY got my package though. I can truly say I wish I'd never heard of this company and will be canceling my membership immediately.
Thanks for your feedback, we're so sorry to hear you did not have a great experience with Thrive Market! We do offer free shipping on all orders over $49, and we offer price matching if you find an item cheaper elsewhere, our Member Services team would be happy to credit you the difference.
I absolutely love Thrive Market! Almost everything they offer is at a better price than what you'll find in stores, and for the few items that aren't - I just pick those up at a regular store. The annual membership fee is completely worth it. I saved enough on my first two orders to make the membership fee pay for itself!
My favorite thing, though, is that I can get all of the specialty, vegan goodies I love without having to make a big, expensive trip to the store. It's been so nice to be able to really limit my time spent out in public during this pandemic, and Thrive has been a big part of that for me.
I personally recommend pairing your Thrive Market box with a weekly order of produce from Imperfect Foods - doing this has brought my grocery bill down by about $50-$80 every week!
We're so happy to hear how much time and money you've been saving on those vegan favorites! Thanks for sharing your review, Brynna!
Your shipping people need to put "Fragile" on boxes with glass. So far two packages did not arrive on time. One arrived; a present to my mother; was delivered with three jars broken.
We're so sorry to hear that you have encountered shipping issues! Our Member Services team would be happy to help resolve these issues as orders should never be delivered damaged or repackaged.
Very easy to find my vegan product. And affordable price easy to get it at home. Love what I found. Thanks
We're so glad you're enjoying, thanks for the review!
Omg I was thrilled to see item on here that I can actually eat without compromising my allergies! I am so excited!
We're so glad we've been able to help you find some more options, thanks for being a member, Brittany!
Web site very detailed and good selection of organic foods. The whole service(shipping, packing and costumer attention) great. Overall simply... Super!
We're so glad you think so, thanks for sharing!
I really did love Thrive when we signed up a few years ago. The variety of vegan items was great and the prices usually beat the local WF, Natural Grocers and other natural food stores. Little by the little the vegan staples have been disappearing(Amy's, Meyers, Tasty Bites, Bob's Red Mill, Ancient Harvest, Edward & Sons, Schmidt), or haven't been available for some time. Membership ends in a few months, so we'll have to decide if Thrive is still worth it.
Thanks for your feedback! We do carry these brands still, but if you have any specific product recommendations, our team would love to hear them.
Really helpful service in these difficult times... carefully packed and shipped.
And the food is fresh and not expired packaging as is sometimes experienced through amazon!
We're so glad to provide a convenient option during this time, thanks for being a member!
Just to keep my review short and useful, I just placed an order for my auto-ship box and I compared the retail prices to what I pay for the SAME exact brand - bottle - size, through Whole Foods/ Vitamin Shoppe/ Amazon and I literally just saved $112 just in one order. Enough said. Thank you Thrive, where have you been all of my life?
Amazing! We're so glad to be able to provide these savings, happy shopping!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
We're glad to hear you had a good ordering experience! Thanks for being a member, Stacy!