My first order and mostly just looking for more gf, df, sf options that I don't have where I live. Brands I know are much cheaper and good selection. Hoping I like the ones I haven't tried before. Explored a lot of other products and will order again.
The website was not clear about how to remove an item from auto subscribe. The options only wanted to add and no remove options. I have 2 of each item already at home and am not in need of more at this time. It automatically wanted a review if product which was not convenient when frustrated about not be able to solve my problem. Chatting with Patrick, he was able to handle the unsubscribe option for me. Thank You!
I just received my first box, and I am very happy with the product so far. I haven't tried all of them but what most impressed me was the packaging truly biodegradable one of the best in the industry that I have found so far. Another thing is the variety of products and brands I don't have to go to several stores now to find exactly what I want. Why did I wait so long? My next order I'm adding the wild caught sockeye salmon I can't wait to get it
We're so happy to hear you're enjoying your order! Thanks for sharing, Laurel!
Would you like to shop somewhere where the prices are competitive and all of the products are non GMO to start? I was thrilled to find out that Thrive Market is a non GMO source for healthy snacks, non-toxic kitchenware and high quality cleaning products that are eco-friendly and well priced. I was also very pleasantly surprised to find the items in our order neatly packed in mostly paper material. Wow. I just placed my second order and can't wait to receive it!
Thank you for reaching out. We're glad you're enjoying your products and your membership!
The first 4 orders came with missing items are broken items. This last order came okay. I think the website could be more user friendly, it has gotten better and having cbd products and seem to be pushing them, that's were the money is, so was this their intention all along. I like the products but a lot I can buy at the local organic store since I moved. I think a membership fee is ridiculous and never join anything with a fee.
Thank you for reaching out. If you haven't already please email help@thrivemarket.com since for damaged orders in a row is extremely rare so there might be a specific issue causing this. We want to make healthy living easy and affordable to everyone which is why we carry a large selection of food, home goods, and supplements. The membership is how we can offer our products for less and give a free membership to a family in need!
I trekked Thrive for the first time in December and had a fantastic experience from start to finish. I've tried other services and was disappointed. Thrive makes it easy to shop for healthy foods -the site is well laid out and so shopping is quick and efficient. The prices seem fair or better. And I received my shipment exactly when they said and it was packed well. I hope Thrive is around thru the next decade to provide good food easily.
Thank you for reaching out. We're happy you've been enjoying our service and have been finding the products you love! Thrive On!
After about two years using Thrive Market, I'm pleased to report that their quality is excellent, and their problem resolution (2 problems for me in over two years of ordering monthly) is prompt and courteous. (I read 2 of the bad reviews, and wondered if it was the same company.) Give then a try for good value on excellent products.
Thank you for your review and for Thriving with us for so long!
I have been a member of Thrive for several years and I have always been happy with them. What stands out to me is the high level of customer service and caring (even during this pandemic!) AND the integrity that is so apparent in everything this company does. I am thrilled to see Thrive thriving - even among such large competitors - and they are the only choice for me for online grocery shopping. I like to put my money behind companies I value and Thrive certainly sits at the top of my list!
Thanks so much for sharing your review, and thanks for being a member!
I interact with may business, online and brick and mortar. Usually, online takes away some of that personal touch. Not Thrive. Thrive professionals are responsive and incredibly nice and patient. Any complaint is handled. All the products are ethically sourced. The company also does promos that make the customer journey exciting and allows you try out new products. Keep Thriving!
Thank you for your support! We're happy to be able to provide a personal touch and make your shopping experience amazing!
Thrive Market is amazing. Living in a rural area (being vegan) with no grocery stores within 30 miles I love this option to be able to purchase natural, vegan, organic foods at a great price delivered to my front door. I have always received my order on time and have received quality products. I will continue to order from them.
We're happy that we can fill a need for your diet!
Answer: Do NOT wait for Thrive to cancel. If you do, you'll just find your account charged again next year. Call your CC and change your account!
Answer: Hi J L., sorry to hear that. Give us a call at 866-419-2174 or chat with us on our site at anytime and we'll help ASAP.
Answer: Change your CC account number, it's the fastest and surest way.
Answer: Membership is $75 annually but it is less for families who qualify and they donate membership for those in extreme need. I don't know what that limit is. Just the fact they do this is amazing.
Answer: Not well, I am on a med that causes insomnia... actually more than one. And when I do sleep, I wake up feeling unrested.
Answer: Call Thrive's customer service. They really are helpful. If they won't reverse the charge, contact your credit card company and dispute the transaction.
Answer: Hi Luana, Thrive Gives is one of the most important aspects of our mission as it allows us to make healthy living easy and affordable for ALL Americans. Thrive distributes the one-for-one memberships in partnership with charitable organizations who service families in need. Weve issued thousands of memberships to low income families, teachers, students, veterans, and first responders and we see no end in sight. We're doing a number of things to make the membership more useful for Thrive Gives recipients. We are launching content and curriculum that will help educate Thrivers who are new to healthy living, which will be specifically targeted towards our Gives membership recipients. We have also merchandised a Staples section on our website to make the product catalog more accessible for our Thrive Gives families. There are many more improvements in progress that we're excited about! How are candidates selected? Our criteria looks at individual and family income as well as profession, including all veterans, teachers, students, and first responders. Our goal is to identify those who would benefit most from the gift of membership and free access to our savings and products. How do you apply? Think you or someone you know might qualify? Applications can be submitted directly on our website or by simply clicking here. Once submitted, please allow us 1-3 business days to reach out with the status of your application. It's been so great to see the warm reception of our social mission! Thanks so much for expressing interest in Thrive Gives. And thanks for choosing Thrive Market.
Answer: Hi Debbummer! Please call us at 866-419-2174 or visit http://thrv.me/HzvsNz to request a cancellation, and we'll help right away.
Answer: Contact your bank and challenge the charge. I have shopped with Thrive for almost 4 years. This is a glitch in their system. Any issues I have had have been quickly taken care of. Sorry you didn't have the same experience.
Thrive Market has a rating of 2.7 stars from 2,094 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 2nd among Meal Delivery sites.
We hope you enjoy your order, please let us know if there's any way we can further assist you!