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Thrive Market Reviews Summary
Thrive Market has a rating of 2.9 stars from 2,156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.
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Always packed well. Last time very poor packagings. Could have easily been broken in shipping. I purchased ketsup, and Mayo plus. The jars could have been broken.
I love the options they have and the prices for them. I can easily pull up the website while I am shopping and compare the prices and Thrive is usually less.
We're so happy to help you save on your shopping, thanks for being a member!
Thrive has great products and lower prices than almost anywhere online. The product descriptions are very user friendly. I can try new products and not break the bank. Love Stash.
So glad to hear this, thanks for sharing!
I joined during the pandemic and while I understand there was an initial demand that was high, I would have thought that now in my fourth month I would be able to get a better choice. I order only once a month, just to counteract my fee with free shipping. I have really loved getting these boxes, but is it worth it after awhile when most of what I need isn't available?
Thanks for sharing your feedback, Stacy! Our team is working hard to get our inventory back to pre-COVID levels and most items should be restocked within 1-2 weeks, hope this helps!
So happy to have discovered this Market. Makes it so easy to read labels and ingredients. The prices are so much better than my local market
We're so happy to be able to make your shopping a bit easier and cheaper!
High quality healthy items you may or may not find elsewhere, but it is cheaper. Items are well packaged. Olive oil bottle arrived broken one time. They promptly replaced it.
We're so glad our team was able to resolve that easily, thanks for being a member!
Only a little problems/ few with sight. But great store! Good selection, gives sugesstions-, helpful (I love! It)!
Awesome, thanks for sharing, Marcia!
So many organic, non-GMO and specialty diet choices but at a fraction of other grocery store prices. Rewards for shopping and trying new products. My new favorite store!
So glad to hear it, thanks for the review!
Thanks for offering products that are better for me and at a great price. I just renewed my membership and the products look great!
We're so glad to have you as a member, happy shopping!
I love being able to easily shop gluten free category and get things for very often for cheaper than anywhere else. I am however often disappointed when certain items are out of stock and also the variety of items even offered. Today for a small example, I really wanted to get some black licorice but its not offered gluten free - only the fruity licorice is gluten free.
I'm hoping you'll be able to offer more variety at some point. Thank you!
Thanks so much for your feedback! Our team is working to get our inventory levels back up to pre-Covid levels, our team would be happy to hear any product suggestions you have to add to our catalog.
Great first experience, easy to navigate, very user friendly. Using it primarily for Keto products. Lots of selections. Can't wait to get my first order!
So glad to hear about your first experience with us, enjoy your order!
This is my "go to" for so many items. Love the ease of ordering online and receiving my box so quickly and well packed. I have referred so many of my friends and relatives. Thank you Thrive!
Amazing! Thanks for being a member, Jane!
Today June 28,2020 I became a member of the Thrive Market and unfortunately, all the things I needed to buy were out stock. Not happy about it.
I would not recommend Thrive Market.
We're so sorry to hear this, our team is working hard to increase our inventory levels and most items should be back in stock within 1-2 weeks. Thanks for your feedback!
They have quality packaging and they always seem to have what I need. They're organic chicken breast is amazing tasting!
We're thrilled to hear this, thanks for sharing!
I like to order about once per month. I mostly get essential pantry items. The prices are good, as is the quality. It's an easy way to learn about food things I haven't eaten. Chat support is great too!
Thanks for being a member, happy shopping!
This is the first order I have placed with Thrive. They have a vast selection to choose from and good pricing. I also like the price point for free shipping.
Enjoy your order, thanks for sharing!
This site is difficult to work with and takes it takes a long time to locate what you are looking for in regard to product. I did not want to look through everything to find the products I was looking for. I spent over an hour trying to find some things. When I found one product I had to buy 3 or 6 so I could place an order when I just wanted to try one. Also I thought I only had to have an order for $41 for free shipping. Then it turned out to be over $53. It turned out to be very confusing, I can only hope I get my free gift as it was never mentioned on the final order. I have a membership; but will be rethinking this in the future. Mkg 6/28/20
We apologize for any confusion Mary! Shipping will always be free on orders over $49. You can use our search bar if you are looking for any specific items. During summer months, heat-sensitive items like chocolate do have to ship with a cold pack to avoid damage. Brands introduce minimum order requirements in order to sponsor the cold packs. Hope this helps, feel free to reach out to our Member Services team for more info!
This is only my second order with Thrive, however I love that I can find hard to locate GF items. (But don't expect to find everything.
My one major issue is with their website's algorithm. I am highly allergic to nuts, which I put in my preferences, yet their recommended items keep suggesting 2 nut items for me. I have notified their customer service unit, who has argued that this is not their doing. I have notified them again. Also, each time you search for an item you need to put in the information again (ie. No nuts), which should be automatic if you requested any limitations in your preferences.
My advice, is know before you shop, or you'll spend a lot of time modifying the searches and reading the labels.
We're so sorry to hear about this experience, Shawn! To search for only products without nuts, you can try using our "Nut Free" filter! You can combine this with any other filters you're interested in, and use the in-value search bar to search within the filter, without having to reset your preferences each time, hope this helps!
I love going to one spot to order gluten free plant based foods. Thrive has the best pastas and sauces.
We're so glad we're able to help simplify your shopping, thanks for being a member!
I love thrive! Great products at good prices and their customer service is truly amazing. Their products are delicious and help with staying consistent with paleo or any other lifestyle choice.
Awesome, so happy we've been able to help with your shopping!
From the business
Thrive Market is an online retailer offering thousands of the best-selling healthy, natural products from your favorite brands at wholesale prices. For every paying member, a membership is given to a low-income American family.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry to hear about this order, our Member Services team would be happy to help out with this!