• Tradesy

2022 SITEJABBER AWARD

Tradesy

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Overview

Tradesy has a rating of 4.2 stars from 9,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition, and fast delivery. Tradesy ranks 1st among Used Clothing sites.

  • Service
    509
  • Value
    261
  • Shipping
    265
  • Returns
    104
  • Quality
    3598
Positive reviews (last 12 months): 100%
Positive
18
Neutral
0
Negative
0

Instant Feedback

25,532 reviews

163
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How would you rate Tradesy?
Top Positive Review

“My first time using Tradesy's”

Valera s.
5/2/24

This was my first time using Tradesy's services and Ican say that they exceeded my expectations. Buying and selling clothes has become more convenient thanks to this platform. Not only did I find quality items at affordable prices here, but I also received excellent service. The site is easy to use, the buying and selling process is smooth, and he support team is always ready to help with any questions.

Top Critical Review

“Chic Finds is a bait and switch vendor”

Lisa H.
5/6/20

I purchased a $720 item from Chic Finds and they cancelled the order, raised the price by $100 and refused to honor original featured price. Tradesy let them get away with "correcting their listing" and has done nothing - including dropping the vendor - despite many emails requesting that they do so.

Reviews (9,865)

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Reviews that mention popular keywords

customer service (726) shopping experience (552) return policy (173) site credit (121) bank account (39) delivery time (38) mint condition (31)
Thumbnail of user soto876298209
4 reviews
0 helpful votes
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May 2nd, 2024

This was my first time using Tradesy's services and Ican say that they exceeded my expectations. Buying and selling clothes has become more convenient thanks to this platform. Not only did I find quality items at affordable prices here, but I also received excellent service. The site is easy to use, the buying and selling process is smooth, and he support team is always ready to help with any questions.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thiernosowthiel9
1 review
0 helpful votes
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April 26th, 2024

The skirt I bought matches its description perfectly. Although it was difficult to gauge the fabric content from the pictures, it's thinner than I anticipated, which actually works out better for me. Tradesy provided excellent communication throughout the entire process. Thanks!

Thumbnail of user priyanshuthakur954878
1 review
0 helpful votes
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April 23rd, 2024

I'm thrilled with the skirt I bought—it matches the description perfectly. Although the fabric was a bit tricky to gauge from the photos and it's thinner than anticipated, it turns out to be a positive surprise. The communication via Tradesy throughout the entire process was excellent.

Thumbnail of user tylanparrottemcch
1 review
0 helpful votes
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April 11th, 2024

With great gratitude and appreciation for the professionalism and individual approach to clients. You can always count on a stylistically precise look and sincere attention to detail. The application is accepted, processed and sent in a very technical manner.

Thumbnail of user kmoriesaywonxzif
7 reviews
1 helpful vote
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April 11th, 2024

Thanks a lot! I received the parcel today! How beautifully everything is packaged, with love for people, the things are excellent, stylish and beautifully sewn! I bought my first sundress on vacation in Kislovodsk in a company store and became interested

Thumbnail of user jaysxfjcoalzcuchfahvxwpdc7
2 reviews
0 helpful votes
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April 3rd, 2024

I absolutely adore this skirt! The adjustable waistbelt is a genius feature, ensuring a flawless fit every time. The high slit adds a touch of sophistication without being overly revealing. Crafted from high-quality material, it feels luxurious and drapes beautifully. It's become a staple in my wardrobe, and I highly recommend it to anyone looking for a chic and versatile piece.

Products used:
SILK MID-LENGTH DRESS

Service
Value
Shipping
Returns
Quality
Thumbnail of user danteastudilloleupr
3 reviews
0 helpful votes
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March 22nd, 2024

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!

Thumbnail of user letitiakeebler20
4 reviews
0 helpful votes
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April 16th, 2024

I express my deep gratitude to the store. Everything is prompt and punctual! Excellent prices. Good assortment. It's a pleasure to work with you. Prosperity and all the best!

Thumbnail of user popaphamoltl
1 review
0 helpful votes
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April 13th, 2024

I ordered clothes from this brand twice (suit, trousers, shirt) everything fit perfectly, the fabric is natural, all the seams are even, delivery is fast

Thumbnail of user elishakowalfkrph
1 review
0 helpful votes
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April 13th, 2024

Thanks a lot! I received the parcel today! How beautifully everything is packaged, with love for people, the things are excellent, stylish and beautifully sewn!

Thumbnail of user nankeherringceeg
10 reviews
2 helpful votes
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March 15th, 2024

The Turquoise choker was disappointing, using plastic instead of Hemp or thin leather. The plastic on hot days feels icky! The shirts are so pretty and everyone can see I'm blessed! The sneakers where a perfect surprise for my sister, she's Always wanted a pair of Ruby Slippers! She wears them almost everyday! Thank you for helping me make her happy

Thumbnail of user cathykoss8
10 reviews
4 helpful votes
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March 9th, 2024

It's easy to check out hopefully the fit right. I have received them and I'm impressed by the material but it just didn't do anything to my body that made me feel they were worth the amount charged. They're still super cute and comfy. But they're something I could spend ten bucks on at a different store or site.

Thumbnail of user dantonioferrayjqqp
3 reviews
0 helpful votes
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April 13th, 2024

Delivery was fast and I was pleasantly surprised by the packaging of the goods, nothing was wrinkled. I hope that I will order clothes from you in the future.

Thumbnail of user lembondxlnvv
1 review
0 helpful votes
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April 13th, 2024

A very cool model of wide-cut, floor-length sports trousers. The quality of the fabric, the fit and the model itself! I would like the same in a different color

Thumbnail of user jamahllazumsmo
1 review
1 helpful vote
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April 13th, 2024

First time I went to this store. I bought a dress that is suitable for both everyday work and walking. Beautiful, strict, feminine.

Thumbnail of user moesuperdavewwsmx
1 review
0 helpful votes
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April 13th, 2024

Guys, thank you so much for the excellent quality and stylish images! I always wear it with pleasure, everything is so comfortable!

Thumbnail of user quentongiordanellarxyes
6 reviews
0 helpful votes
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April 11th, 2024

Thank you. Nice store, good staff, good product! I recommend to everyone!
There's nothing more to add!

Thumbnail of user teachabibbseogmhy
7 reviews
0 helpful votes
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April 11th, 2024

I ordered a sweater, very cool, I am very happy and satisfied, the quality is very good, the sweater is warm and soft

Thumbnail of user martinq9
1 review
0 helpful votes
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April 30th, 2019

The site has a tremendous amount of items, but despite your filter settings, some items that do NOT fit the description get through. Also, you cannot filter by gender. Be that as it may, there is no shortage of bags to look at. The prices range wildly, but so do the conditions of the bags. Buyer beware, though, my Seller used very "cleaned up" pictures, and a description that made the item seem better than it was in reality. Thankfully, Tradesy has an easy return system. I am a person of integrity, but not all Buyers are like that, so I can totally see this system of return being used, and hurting a Seller, though; just thought I should mention that.

Thumbnail of user lisah1271
2 reviews
8 helpful votes
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May 6th, 2020

I purchased a $720 item from Chic Finds and they cancelled the order, raised the price by $100 and refused to honor original featured price. Tradesy let them get away with "correcting their listing" and has done nothing - including dropping the vendor - despite many emails requesting that they do so.

Thumbnail of user cjj41
1 review
6 helpful votes
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April 6th, 2019

They just came out with a new policy, and now are accepting returns but returning the item back to the seller. While only giving the buyers store credit. Their return policy is now worse them ebay, especially for sellers. They're using the excuse that they can not determine fair market value.

SELLER BEWARE. ( They took away the funds and never returned the item back)

I will be pulling all my listing.

Thumbnail of user lisap1606
1 review
0 helpful votes
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June 22nd, 2021

The purse has a broken zipper and some white residue in the bag that was never disclosed and when I tried to return it they send it right back to me to not order from this company try one of the other several I've used others in that great experience these guys are crooks

Tip for consumers:
Beware the items are shipped from the seller therefore it’s your word against theirs on the condition of the item. I have purchased used designer wear elsewhere and never come across this. I am out near $500 for a broken purse. It’s criminal what Tradesy is doing

Products used:
Chloe mini purse

Service
Value
Shipping
Returns
Quality
Thumbnail of user devo6
dev o. – Tradesy Rep

Hi Lisa,

I just wanted to take a moment to acknowledge your recent feedback regarding your Tradesy experience.

We wanted to take this opportunity to apologize for the confusion regarding our return policy, as well as the trouble with your recent order! To further clarify, we do allow our buyers to request a return for any reason (including misrepresentation claims) within 4-days of delivery.

While we normally issue refunds in Tradesy site credit for fit/style issues, do know that if you feel that your order was misrepresented, our team will investigate further. I am happy to see you are currently working with our Authenticity/Returns team to resolve this issue.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Thumbnail of user mayram75
1 review
0 helpful votes
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October 5th, 2021

They had a wide selection of this purse. I went with the more expensive purchase because it said there were no signs of wear. The clasp had damage, the inside is a little dirty and has an order like from smoke. Also, the leather tassel has what looks like water damage. I'm keeping the bag but wish I would have gotten what I paid for.

Thumbnail of user devo6
dev o. – Tradesy Rep

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so sorry the item you ordered had more wear than was listed! We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

In the future, If you require any assistance with requesting a return please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We are so sorry you had this experience if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Thumbnail of user kristine100
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase

I purchased an expensive designer wallet over $300 and had no idea it was being shipped internationally. Also was worried that your site does not guarantee anything international. It should be more clear about where items are coming from especially if it changes the return options.

Quality
Thumbnail of user madelynw32
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Amazing experience and quick shipping! I was pleasantly surprised to find a discontinued pair of shoes like this in good condition available. The purchasing process was easy so im sure ill be using tradesy again.

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From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.

Company Representative

Thumbnail of user devo6
dev o.
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