- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Tradesy has a rating of 4.2 stars from 9,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition, and fast delivery. Tradesy ranks 1st among Used Clothing sites.
25,529 reviews
This was my first time using Tradesy's services and Ican say that they exceeded my expectations. Buying and selling clothes has become more convenient thanks to this platform. Not only did I find quality items at affordable prices here, but I also received excellent service. The site is easy to use, the buying and selling process is smooth, and he support team is always ready to help with any questions.
This company is a rip off. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Now it is Vestaire and nobody will help me. They have stolen money that is mine. Don't put your stuff on this site.
This website is easy to navigate and the information provided on each item is very helpful and honest. The bag I ordered is exactly as described on the website, Tradesy kept me informed of delivery status and I received the bag exactly on the date provided to me.
I searched for Coach vintage bags and Tradesy came up. The website has a fantastic selection and the prices are reasonable.
I was looking for a coach bag that matched one I had bought about 30 years ago and I was amazed when I found it. The second bag I bought was a beautiful green color and in excellent condition.
Date of experience: June 17, 2021
This website is easy to navigate and the information provided on each item is very helpful and honest.
I searched for Coach vintage bags and Tradesy came up.
Date of experience: June 11, 2021
When this app was first around it was exciting! One persons outs is another persons in with the new well such a bummer when things go from great status to NO status... this appears to be the case with Tradesy. All the potential, brings nothing to the table. I use to enjoy this app. Cute, trendy, more upscale items. This quickly downhill by allowing garage sale items become their new selling trend. The dont back the buyers. I hope that people take the time to say something instead of nothing like Ive been doing because- lets be real... my time is worth more than this. I also dont like growing money away and waving goodbye at it! Ive purchased big & small items & the way my purchases have been going & the sellers on here have gone so downhill/ noway would I trust them anymore with a big purchase item. Ill leave that to The Real Real & ReBag the ones that seem to be able to know how to keep an app going & keep their sellers in check!
Date of experience: June 15, 2018
I saw the item I wanted, read the description and placed the order. The site kept me posted as to the expected delivery date which was delivered on time. The purse was exactly what I wanted so I'm very happy with the whole process.
Date of experience: July 31, 2022
I found what I was looking for on the website very easily. However the boutique owner: Ryan Boutique never disclosed the damage on the strap of the cross body bag I bought. They also never responded to my emails about shipping times. I did however get the bag on the promised days.
Date of experience: June 22, 2017
The item was shipped and arrived quickly. I was disappointed in the packaging. When you spend $200 on a designer dress you don't expect it to be smooshed into the smallest package available. It was extremely wrinkled because of how tight it was packed.
Date of experience: March 23, 2021
The transaction to purchase the bag was smooth with no issues encountered. Shipping was quick and the bag was well packed. The bag was in beautiful condition and am sure my wife will be thrilled when she receives it.
Date of experience: December 16, 2021
I think adjustments should be made. Location of product/seller should be apart of the listing. Along with 24 hrs to respond and 7 days to ship. I should not be contacting sellers myself to see when they'll be shipping a product I paid for. This is the 2nd time this has happened to me, where I'm contacting sellers about a product after so many days passing.
Date of experience: June 14, 2021
Hi Cerissa,
I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your valuable and honest feedback regarding your Tradesy experience.
I will be sure to share your feedback with our product team here. We're always looking for ways to improve and this feedback you provided will certainly help us in every way.
We do try our best to encourage sellers to communicate directly with their buyers. In situations where you might be having a hard time reaching a seller, we are more than happy to contact them on your behalf.
If you'd like an update on your future orders or simply have us ask the seller a question, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller. Our phone lines are open Monday-Friday from 7 AM-3 PM PST at 844-988-7233.
Again I am so sorry you had this experience, if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!
The buyer listed the item inaccurately saying that the straps were detachable. I even sent an email to the buyer confirming whether the straps were detachable before they even shipped the bag out and they did not even respond. I sent a follow-up message to the buyer when I found out that the bag was shipped asking again if they were detachable and they responded saying no. Just wondering why they would ship out when they knew it was not. Thats the reason for my return along with the poor customer service.
Fair prices and good selection
Something I wanted to add to my collection and use as an insert for my Prada tote.
Date of experience: December 25, 2021
Hi There,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
We encourage sellers to accurately list their items and communicate directly with their buyers. We are so sorry this was not the case for you! In cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am happy to hear you are currently working with our Returns Team.
Returns take approximately 5-7 days to process once the item is delivered to Tradesy HQ. Our Returns and Authentication Team will carefully review your item and then send a detailed email once it’s complete.
If you require any further assistance, please do not hesitate to give us a call at t 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.
I've looked for years for the product I found. Purchase was quick and easy and the product arrived quickly in the condition described. Communicating with the seller was super easy. Would use this site again.
Date of experience: March 22, 2021
Have been looking for the Mary Jane iconic Manolo Blahnik shoe for awhile. Knowing I would only wear them a few times a year I wanted to purchase a preowned pair. I signed up for an alert with tradsey and finally after 6 months the right size popped up!
They are in mint condition and I love them!
Date of experience: May 5, 2022
The experience was good.
The site was easy to navigate, the product I received was "as pictured", I was happy with the overall all purchase and experience. The tracking and delivery time was good (even though it was slightly over "estimated" delivery date).
I would recommend this site to others :)
Date of experience: September 13, 2022
Seller very quick at responding! Fast shipping! The handbag was packaged very well and the handbag itself if perfect! Love the plum color and it's the perfect size. Would definitely order from this seller again!
Had the purse I was looking for
Love Marc Jacobs handbags and had never seen this particular one before in the plum color. Excellent pricing too!
Date of experience: April 16, 2021
Date of experience: April 10, 2021
I was looking for a bag for my wife's birthday and came across a beautiful Louis Vuitton, the seller was great and the process to order easy! I received the bag in time for my wife's birthday and saw the smiles all around.
Date of experience: March 30, 2021
I am very pleased with the way my purchase was handled. The only thing was that when I tried to purchase it yesterday the correct question was not asked tried to tell them that I was retired and could not finish the transaction.
Date of experience: April 20, 2018
This was my first purchase from Tradesy. The seller and the site was responsive. I really appreciated the ease of communication and emails with the status of the order.
I would consider making future purchases.
Date of experience: August 3, 2022
You literally have to beg for your money- I sold my item on July 19 and still haven't received my money and today is August 29. I got a hold of a sales rep and she said they are running behind because of 4th of July- which is ODD! This isn't the first time I hade to ask for my money!
Date of experience: August 29, 2019
The item I purchased was nothing like described. It was dirty, ripped all over and stunk sooo bad. The best part was the customer service I experienced when returning the item. I sent them pictures and the next day they sent me a return label and refund. Unfortunately I will not be purchasing from Tradesy again!
Date of experience: April 27, 2021
Hi April,
I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the condition of the item you purchased.
We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am so glad to see you are working with our Returns Team in getting this item returned.
We'd love to make it up to you. If there is anything we can do to help turn this experience around, please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!
The order was sent in such a timely fashion! The package was so well wrapped and in great condition when delivered. The purse was sent with great care and I love this item. Would recommend this seller!
Date of experience: March 14, 2022
Good first experience. The seller shipped fast and had great communication. The bag had a couple pen marks and discoloration (didn't see in pictures) but all in all a very nice bag and happy with the purchase.
Date of experience: April 5, 2021
Opened the account and it was suspended the same day. They have a fashion police user named Isaa snooping around making comments about the products and if you did not respond properly this Isaa person reports you and you are pretty much done. The bogus email reply that the company sends to verify this and that is just an excuse for the to sound politically diplomatic. They assume you are selling knockoff but cannot validate or prove it, but they will band you from selling on they platform without verification. All they needed to do is to ask me if I have a receipt for the item I listed (which I have), but nobody thought of it and this means that there are a bunch of clueless folks at this company that may need additional training...
Date of experience: January 18, 2022
Hi There,
We really hope you’re staying healthy and well. We wanted to take a moment to acknowledge your recent feedback regarding your Tradesy experience.
We're so sorry to hear about the negative experience with our team! We strive to provide excellent service 100% of the time, so we want to apologize if we came off as not helpful.
We can understand that having your account suspended would be upsetting. We will say that at Tradesy authenticity is one of our most important values. We pride ourselves on being a leader in providing a place for the buying and selling 100% authentic luxury items.
If you would like further clarity on the suspension of your account please do not hesitate to reach out to us at 844-988-7233, Monday-Friday from 7 AM- 3 PM PST, and any of our specialists would be happy to assist further
We certainly appreciate your feedback! We will be sure to share it with our team in hopes that we'll be able to use these opportunities to grow in the right direction.
I found the product I wanted at at reasonable price. The seller represented the product very well- the photos of the wallet were clear. The seller shipped it within a day and I received the package sooner than expected. I'll purchase from this site again
Good representation and fair prices
The product looked to be in good condition and was well priced
Date of experience: January 20, 2022
I purchased Louis Vuitton bag. But that is very different expect
I think That is definitely fake ( looks like very cheap)
So I tried that return. However they didn't accept to my asking that's why that item is final sale
This site really really no good
I Will never get buy anything after!
Date of experience: May 7, 2015
My shopping experience as well as the delivery of my item was handled very well. Great experience, however, the item I received was much smaller in person than the way it was perceived in the picture. Overall though, I am satisfied with my shopping experience and will shop with Tradesy again.
Date of experience: July 8, 2022
I wish I had read reviews 1st. This site absolutely sold me a fake Furla bag! I returned it and now stuck with credit! Why would I want a credit! The bags are overpriced and the sellers use filters. Total scam!
Date of experience: May 12, 2016
I love shopping from Tradesy. The reason for the 4 stars this time is that couple of the items were cancelled and that was very disappointing. One of them was a gift for my son for his birthday. He loves beanies.
Date of experience: January 22, 2022
I love your site, I always fine what I am looking for very easily.
Prada wallet
Date of experience: November 15, 2021
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
Hi Anita,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
Let me first apologize for the way your Black Halo dress arrived! To pay good money for an item to have it arrived extremely wrinkled is not the experience we want our buyers to have! Do know based on the measurements of the item we suggest the correct packaging size accordingly, and we apologize if this was missed by the seller.
In addition, if there’s anything you’d like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.
To us, your feedback is everything, we’d love to hear from you.