Tradesy has a rating of 4.2 stars from 9,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition, and fast delivery. Tradesy ranks 1st among Used Clothing sites.
I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!
Tradesy changed its return policy, without disclosing it to the customers, which now requires that all returns must be send back to sellers, even thou the sellers represented items correctly and followed sellers policy. Normally Tradesy would be obligated to hold returned inventory. When I reached out to Tradesy, they said that "due to a pandemic we are not taking any returns". Tradesy warehouse is operating as every return is shipped to the warehouse, inspected by Tradesy staff, and than returned to a seller. So to say that because of the pandemic we are not taking returns is ridiculous. Not taking inventory is just more profitable for Tradesy and they are capitalizing given distressed market environment. Tradesy returns on average take about 8 weeks, and chances are that you will not receive your item back (there is a huge error rate in shipping labels), and if you do get your item back most the time it will be in terrible condition Tradesy has relaxed rules for buyers in terms of returns and buyers can return items after 10+ post delivery. I am still waiting for two items to be returned to me since February. As an ex seller I would not recommend Tradesy.
I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!
I absolutely adore this skirt! The adjustable waistbelt is a genius feature, ensuring a flawless fit every time. The high slit adds a touch of sophistication without being overly revealing. Crafted from high-quality material, it feels luxurious and drapes beautifully. It's become a staple in my wardrobe, and I highly recommend it to anyone looking for a chic and versatile piece.
Products used:
SILK MID-LENGTH DRESS
The Turquoise choker was disappointing, using plastic instead of Hemp or thin leather. The plastic on hot days feels icky! The shirts are so pretty and everyone can see I'm blessed! The sneakers where a perfect surprise for my sister, she's Always wanted a pair of Ruby Slippers! She wears them almost everyday! Thank you for helping me make her happy
It's easy to check out hopefully the fit right. I have received them and I'm impressed by the material but it just didn't do anything to my body that made me feel they were worth the amount charged. They're still super cute and comfy. But they're something I could spend ten bucks on at a different store or site.
The skirt I bought matches its description perfectly. Although it was difficult to gauge the fabric content from the pictures, it's thinner than I anticipated, which actually works out better for me. Tradesy provided excellent communication throughout the entire process. Thanks!
Guys, thank you so much for the excellent quality and stylish images! I always wear it with pleasure, everything is so comfortable!
I express my deep gratitude to the store. Everything is prompt and punctual! Excellent prices. Good assortment. It's a pleasure to work with you. Prosperity and all the best!
Tradesy changed its return policy, without disclosing it to the customers, which now requires that all returns must be send back to sellers, even thou the sellers represented items correctly and followed sellers policy. Normally Tradesy would be obligated to hold returned inventory. When I reached out to Tradesy, they said that "due to a pandemic we are not taking any returns". Tradesy warehouse is operating as every return is shipped to the warehouse, inspected by Tradesy staff, and than returned to a seller. So to say that because of the pandemic we are not taking returns is ridiculous. Not taking inventory is just more profitable for Tradesy and they are capitalizing given distressed market environment.
Tradesy returns on average take about 8 weeks, and chances are that you will not receive your item back (there is a huge error rate in shipping labels), and if you do get your item back most the time it will be in terrible condition Tradesy has relaxed rules for buyers in terms of returns and buyers can return items after 10+ post delivery. I am still waiting for two items to be returned to me since February.
As an ex seller I would not recommend Tradesy.
Within an hour of receiving a purchased item, I started the return process including sending the required pictures to the email provided by Tradesy. No return label had been received after several days, so I got in touch with customer service. They said they couldn't find the pictures I sent, so I re-sent them. They confirmed receipt of the pictures and said I would receive a return label. Today is the deadline for returning the item, and I have still not received the return label.
So far, seems they have dragged their feet claiming to have not received the pictures of an item I wanted to return, even though I sent the pictures to the email they provided. I sent the pictures again, and they confirmed getting them two days ago. I'm still in communication with customer service. I hope they will come through with their promise to send me a return label in time to return the item by the deadline, which is today.
Couldn't find the item I wanted anywhere else in my size
Because I couldn't find it anywhere else in my size
With great gratitude and appreciation for the professionalism and individual approach to clients. You can always count on a stylistically precise look and sincere attention to detail. The application is accepted, processed and sent in a very technical manner.
I'm thrilled with the skirt I bought—it matches the description perfectly. Although the fabric was a bit tricky to gauge from the photos and it's thinner than anticipated, it turns out to be a positive surprise. The communication via Tradesy throughout the entire process was excellent.
Tragedy was easy to use, understandable, and sent just enough emails to let me know where my order was at without cluttering my inbox. The dress I ordered had pictures of the model wearing it off the rack. The dress that I got had a big rip on the side and along the back. Lucky for me they're both along the seam and I know how to patch them up, but the inside of the dress also has a stain which makes me question if it was cleaned before being sent. For the price I paid I would much prefer not receiving a used/damaged good, but that's what I get for not adding the buyer insurance
I’m trying to be more sustainable, especially with dresses that are for special occasions/will only be worn once or twice. With that in mind, Tracey’s was great to search for nicer clothes that could retain a second life.
I have a wedding to attend and wanted to wear a cute new dress!
Hi Jen,
We recently received your feedback and wanted to follow up with you!
We are so incredibly sorry the item you received wasn't in the condition you were expecting. I know that must have been disappointing.
We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described or damaged, they can file a misrepresentation claim within 4 days of delivery.
If in the future you require any assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.
Only took a few days Even during the week of Christmas, can't wait to give for a gift
I just received my Tradesy purchase listed by "Foreign Objects." It took 2-1/2 weeks to arrive here in California, but good tracking kept any worries at bay and these vintage Monet gold earrings were well worth the wait. They arrived well-packaged in perfect condition. Exactly as described and pictured online, they are beautiful with perfect plating and no sign of wear. Pricing was extremely reasonable and shipping was free! They are a perfect match for a Monet necklace/bracelet I have, so I couldn't be happier! Excellent quality, competitive pricing, free shipping and successful delivery guarantee no hesitation on my part to order from them again.
I'm a size 7 and ordered a 7.5. It's perfect, can't wait to wear them... It was fast and package arrived on time, thank you for making my first time purchase easy, i will definitely be shopping with you all again
The size of this bag is exactly what I needed and I am very excited to use it! The seller provided quick responses as I was first interested in another item listed. Everything was as described and I would definitely return for future purchases. Thank you!
Vintage Coach purse in great condition, just as shown in photos. Fast delivery even from other side of country! Thank you!
First the clutch is amazing and exactly as described and pictured. Rena contacted me immediately post purchase and I had the clutch in my "clutches" within days of purchasing. A seamless transaction with a very responsive seller. Perfect!
I've purchased from Tradesy in the past and all experiences and been professional and responsive. I consider it a site that one can purchase with confidence.
Uh, I choose things I like and want to own. :)
I bought these earrings bc i had bought them for my sisters and mom years ago but one of them lost theirs; we are going on a transatlantic cruise to celebrate my mom's 80th bday and my mom wants us all to wear these earrings, and this was the only place i could find them, so not only was the product perfect and shipping super fast, this is going to make an 82yr old lady very happy. Thank you!
This was the only place i could find these particular earrings.
To keep a family tradition alive
I honestly wanted to put 5 stars but the system wouldn't let me. My package came two days early and they messaged me every step of the way.
Had most availability
I was very impressed with the overall quality of the product because I knew it wasn't brand new, but it's in perfect condition. Fast shipping and delivery as well!
More variety and guaranteed authenticity for luxury designer products
It was something I’ve wanted for a while and the price was great!
I bought a gorgeous 38" tortishell link necklace. I already knew is was beautiful and had been searching for the right one. Wow! Unbelievably stunning and it arrived just a few days after placing the order. Fabulous service and I can hardly wait to wear it. Like tomorrow!
We ordered a Louis Vuitton hand bag. It came within a few days, expertly wrapped, delivered by UPS with much advance notice. The hand bag, although used, is in perfect condition, like brand new. We could not be happier with Tradesy and our new hand bag.
It was easy to find the perfect bag to purchase. From all the options to browse and the various options available for payment the entire experience was a breeze! Shipping was fast and well packaged. A wonderful surprise was a bonus red strap! I love my purchase and definitely would purchase from this seller again!
I love tradesy. There’s great variety, on trend luxury items, and fair pricing. Also the refund policy provides great comfort in the event that you aren’t happy with your purchase.
I recently saw the bag in person but then saw it on tradesy for a fraction of the price. The best part was that the bag on tradesy was new with tags!
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
Hi Virginia,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
I can completely understand how frustrating the returns process can be, especially if photos are required in order to send the item back to us within a limited timeframe. While this is currently our policy, I will be sure to share your feedback with our Returns Team here. We're always looking for ways to improve, and this feedback you provided will help us in every way.
I am happy to see our Returns team was able to provide you with the prepaid shipping label. It is also available for you to print out by heading to your purchase page on your account: https://www.tradesy.com/your-purchases?page.
Again I am so sorry you had this experience, if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!