Tradesy

I have made several purchased over the last three years without a problem until this month, May, when I received an awful purse. I tried to return it but because the tracking receipt was lost by the postal service I was stuck with the merchandise. Tradesy would not make any attempt to help. Buyer beware!

After selling a $8000 gorgeous designer gown I got it back 5 week later worn and damaged beyond repair. They charged back my credit card 1 month later after I already spent the money on a ring from them.The ring had a flaw that was not described in the listing and I am still waiting for a return label 1 month later. Customer service told me the buyer of the dress had the right to return because of a wrong size. I provided them with an email from the buyer confirming the size and detailed dimensions. They did not respond.
What a fraud!
Stay away from this site.
Ebay is so much better..

If you sell on here be prepared for them to always side with the buyer 100%. I clearly noted something in my description and was still forced to accept a return because the buyer did not read. Tradesy doesn't care, just like eBay did not care. This has happened several times. I'm closing my store of 100 plus items and selling through a consignment store. This place is a headache

I will not try to purchase anything from this company again! I made 2 purchases. Neither one was confirmed so after 5 days my orders were cancelled! How can someone advertise they have an item for sale and not have to sell it? I contacted Tradesy and they like to throw around "Quick Confirm" as their policy. Nothing quick or confirmed! After my first non sale they offered me a 20% discount so I tried again still no merchandise. Contacted Tradesy and the offered me $10 for my next purchase. You kidding me? What happened to the 20% that i really didn't use? I tried to contact the sellers to find the status of my purchases and messages were not answered. This is a horrible company to purchase from... STAY AWAY!

I was reading the reviews some of the angry Tradesy users posted, and I decided to write a real feedback/review about TRADESY.

I am using this company for a year now, selling a bit but most of all buying stuff. The lady which put ON this business was very smart and practical. Tradesy is not only an online site to sell your older/not used clothing, but a site which educates the consumers. It is also a site where one can find real brands on sale for a quarter or half price, which make the whole transaction a bargain for the buyer.

I do not advise anyone to listen to what angry people are writing. It happened to me in the past that I had to return two bags, because simply they were not matching the description... for example one was not leather - the way the seller claimed...

I thank you for reading my post, and happy shopping holidays! Have fun!

Cheers!

Loving this site Tradesy! Beautiful high end offerings at unbelievable prices! So far saved $60 in promos on top of huge discounts. Sellers are very quick to ship and orders are updated to let you know when to expect delivery. Was wary at first, since this was a "new" site to me, but I'm very pleased with everything!

I am so mad I wont be selling on this site anymore. I sold an item the person was happy. 9 days and I am still waiting to be paid. Yet Tradesy got there money, I think they are taking advantage and getting all the interest then can in there bank account. I have called multiple times only for them to say its going through security checks. Yesterday I called and the lady said Ill get it fast tracked. You should get it by the end of the week. Thats not what it states on your site 3 to 7 days to be paid liars. I think they just took A shot to gain more money in there back account. They almost got $300.00 from my sale and its going to cost over $30.00 to transfer to my Pay Pal account. I am going to pull everything I have for sale on this scam site. Not happy at all with this company. So if I get my money by Friday it will be 11 days I waited. Really sick of this company and crappy service.

With the recent fairly large increase in their commission percentage (9% to 14.9%) and the $7.50 flat fee on any sale less that $50, it's becoming impossible to use. As someone who doesn't sell designer brands on their website, the new flat fee is killer. I made pretty easy money before but I guess my run with Tradesy is over. Bye!

I always have a great experience shopping on Tradesy and the staff is one of the best in the world! But my experience with this seller was just okay. I tried to ask the seller few questions before I purchased and they never responded. I'm a seller myself and no matter what I always respond back to all inquiries as soon as I receive them. I don't understand why some sellers don't answer potential buyers questions it only takes no more than 5 minutes of their time and would most likely increase their chances of selling their merchandise. So my experience with this seller was whatever but Tradesy I always give 5 stars!

I've been selling on Tradesy for a couple of years. I liked it at first, but they kept upping their commission. At this time they take 19.8% from the seller. That's quite a chunk of change!

This meant I had to raise my prices to make a sale which resulted in my sales dropping. Drastically! The other problem which is deeply frustrating is that it takes about a month after a sale to receive your funds. I'm accustomed to emailing their staff regarding that, but I get the same canned response about it taking "7 to 10 business days". I wish!

Bit of a delay in getting order shipped but this was not really in control of the seller hence drop of 1 star. Good comms and kept me informed about shipment. Nicely packaged and with a personal thank you note too. Would recommend.

Timing was critical regarding delivery to me in MT. This was my first high end purchase & delay made me doubt my decision.
However, after reaching out to the Tradesy help staff, fears were elevated!
Received purchase and could not be MORE pleased!

Unfortunately did not know my LV was counterfeit until it was sold and authenticated by a more reputable company. Tradesy is corrupt and even though they say they authenticate the merchandise sold- it I lie otherwise I would not be stuck with a fake $#*! LV. $700 in the trash. I would have got more enjoyment burning the money. I will get them shut down if it's the last thing I do! By the way they say it's been authenticated but give you a 4 day window to return if it's no authentic. Sound hypocritical to me, Anyone who shops that site should stop immediately, nothing but con artists!

I loved my bag! It's as described it was also super fast shipping the seller replied to me literally in a few hours. Over All I loved my experience with Tradesy for being a first timer and will definitely be shopping for more

Purchased a bracelet that was very pricey, but posted as new, and never used. Received in pretty bad shape. Scratched and very clearly used. Returned item and even after an email requesting a full refund due to the fact that Shop Hers didn't double check the item. They charged me a 5% re stocking fee. I purchased a few other items and just not happy. I would rather buy from the store if I am looking for new items.

I discovered Tradesy some years ago and have been hooked every since. I'm able to get some of the top name brands around for a fraction of the price. I feel like a Queen the way i'm able to pamper myself, just knowing i'm wearing top of the line. They have always responded and provided me with excellent customer service, credits and refunds. I can't speak for other people, but my experience has been great. I will continue to do business on this site... Or maybe slow down some! LOL

This is my go to site for authentic, great value, unique finds, reliable, no hassle, luxury items! I've been purchasing and selling items for years and haven't ever encountered an issue with Tradesy. I highly recommend them and confirm that they're my favorite resale app/online shopping site!

Did not allow me to return item even though they sent the wrong size. Horrible service! I requested an exchange from the seller and from Tradesy. The seller ignored all messages and Tradesy declined to honor my return, even though it was their fault, claiming I didn't send the right pictures in time. Now I am stuck with $400+ shoes that don't fit. This is why it pays to use a department store site or buy shoes in a real high end boutique. It costs the same and the service is so much better!

Always my go to site for my luxury item and high end fashion needs at great prices! Not "cheap" prices by any means but way better than paying full price! Easy navigation, wide variety of selections from shoes, handbags, dresses, make up, from high end luxury brands.

Overall good. Items arrives quickly.
They were a little more worn than we expected. I knew they were used, but the pictures may have been stock photos and not "as-is" images.
That said, still in very usable condition. Happy with the items received and the entire process.

I wish I had taken the time to come to this site before I sold anything on Tradesy. High commission, then they "suggest" you take part in sale so that you get paid even less. Once you sell, you wait 21 days until your money is "ready", where you have to pay another percentage for the transfer. Then supposedly another 7 days before they even process the request. They sent mine to the wrong checking account so another month of waiting has ensued. I sold a bag on 8/6 and it is 10/1 and I STILL do not have my payment. Lesson learned - don't do it if you are thinking about selling.

Tradesy is a joke and no seller or buyer should be using it. In fact, they should have a class action lawsuit brought against them for the dishonest way they do business. They won't prove what credentials their "so called experts" have and if a customer returns an item, they are not given cash back as stated, but site credit. If you are a seller on the site, they take your items and never pay you for them. There excuse is "website glitches". They refunded a customer twice for the same item more then once and I have never seen a penny back from either of these items. Customers switch out authentic items and return fakes and they get credit or cash back and the seller is left without any earnings or the actual product they sent. I have over 600 items for sale on the site but going to cancel due to the fact they can't even pay me $13.65 for an item that sold. Think they are having money problems and stealing is the only way they can keep operating.

I've made about $3000 on Tradesy. My closet is high end with new or slightly used high-end designer items. However, Tradesy repeatedly holds on to payments late. But what finally got me to pull my items from the website was a crazy purchaser who claimed my authentic Louis Vuitton Wrap I personally purchased on the Champs Elysee for n Paris was a fake. Tradesy NEVER told me the basis of the return. Never contacted me for a response. And they held the item for nearly 3 weeks before inexpertly claiming my very authentic tic Louis Vuitton Wrap was a fake. If Tradesy folks are so inept at a business, no matter everyone sells on Poshmark and other sites instead. Absolutely abysmal.