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Tradesy has a rating of 4.2 stars from 9,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition, and fast delivery. Tradesy ranks 1st among Used Clothing sites.
25,530 reviews
This was my first time using Tradesy's services and Ican say that they exceeded my expectations. Buying and selling clothes has become more convenient thanks to this platform. Not only did I find quality items at affordable prices here, but I also received excellent service. The site is easy to use, the buying and selling process is smooth, and he support team is always ready to help with any questions.
I purchased a $720 item from Chic Finds and they cancelled the order, raised the price by $100 and refused to honor original featured price. Tradesy let them get away with "correcting their listing" and has done nothing - including dropping the vendor - despite many emails requesting that they do so.
I alive in NY alone and without going into office there's no reason for me to print. Yet I'm expected to catch a train or bus to nearest print place and then print a return one page and then go and mail this. All within 72 hours? And often sellers don't put the correct information in the description - I am a curvy woman and I know my size and what suits me but when the seller puts false information like the wrong size then I have to run around to complete a return. The website is overall great and easy to buy on but the returns process needs to be easier. I can send UPS returns from my building for Amazon. UPS drop off the sticker label.
Date of experience: March 23, 2021
First the clutch is amazing and exactly as described and pictured. Rena contacted me immediately post purchase and I had the clutch in my "clutches" within days of purchasing. A seamless transaction with a very responsive seller. Perfect!
I've purchased from Tradesy in the past and all experiences and been professional and responsive. I consider it a site that one can purchase with confidence.
Uh, I choose things I like and want to own. :)
Date of experience: December 1, 2021
My experience was excellent. The seller was efficient and communicated with me in a timely manner. The bag that I purchased arrived on time and it is beautiful. I'm sure the birthday recipient will love it.
Thank You.
Date of experience: May 20, 2022
Bag was shipped like it was a dish rag, the box was unlined, no dust bag or cover on purse. Just bent up and thrown in a U.S. postal service priority shipping box. These bags cost way 2 much 4 that. It was purchased through tradesy but the seller was IC
Date of experience: December 28, 2017
Very positive experience- first time using a second hand site to purchase a designer item at a discounted price. The dress was in excellent condition and the seller responded right away to my questions.
Date of experience: March 1, 2021
This was my first experience with Tradesy and it was to purchase my very first Ian Charms necklace. WOW. Best possible experience one could ever want: Item arrived exactly as described and excellent seller! Professional, prompt, and sent me a quick update as soon as I purchased the item. Thank you!
Date of experience: September 27, 2021
I was skeptical about buying a Louis Vuitton from this website in fear that there are so many knock-offs. The seller provided an authenticity paper as well as an extra gift. I verified it is authentic and it was exactly as described! Tradesy is a great platform for buying investment bags!
Date of experience: April 18, 2018
Ordering was pretty easy. However, when I received the package, the box arrived looking bet up. It kinda makes the shoes look as they were used or worn. I was expecting a better presentation especially since I purchased them as a gift for someone else.
Was looking for a good shoes at a affordable price.
My niece graduated from college with a nursing degree and I felt she deserved something nice.
Date of experience: June 19, 2021
It took me a minute but after a thorough search I was to find the perfect gift for my niece as well as a treat for myself. I hope both pair work out. I would definitely shop Tradesy again.
Was looking for a good shoes at a affordable price.
Date of experience: June 12, 2021
Everything was great until the item arrived. It has been worn more than claimed. The leather band loops have distresses spots. Also disappointed that the item did not come in a Hermès box. Planning on returning the item.
Date of experience: June 19, 2021
I'm so pleased with this purchase! The seller took extra care to wrap them and included a thank you card and a little gift. I was already excited to finally buy them but this made the whole experience a joy! They are beautiful, as described and came very quickly. Outstanding seller!
Date of experience: September 30, 2021
The description was spot on. Tradsey kept me in the loop on the entire process. Answered all questions I had. The seller mailed my purchase promptly. Purse is beautiful! Amazing experience for first time buyer. Will purchase more!
Date of experience: May 14, 2018
Color was not quite as pictured and what I thought I was ordering, but it is a beautiful bag and will coordinate well, serve my needs perfectly. I love the color anyway as it's prettier for warmer weather dressing. So very pleased. Very speedy delivery.
Date of experience: May 1, 2022
I have had my eye on this Chloe bag for over a year but simply could not justify the price. I found it on Tradesy for half the price and while it was in used condition, you could have fooled me, it looks brand new. I love Tradesy, they have the best customer service and authentic products. You can actually communicate with a person, unlike some of the other sites.
I recently moved and had forgotten to update my address on the site, Customer Service was very helpful as was the seller who I can communicate with directly via text.
Authentic products and customer service.
I had been looking at this bag for over a year and when I found it for just over half of retail, I jumped on it!
Date of experience: May 22, 2021
Just received my item. It was not in the original dust bag as advertised nor did it include the certificate of authenticity. It came in very cheap packaging and I am not happy with this transaction. I have immediately requested a return however it seems like I will not be able to get my money back and only a site credit? Not a happy experience Especially since the item is not authentic
Date of experience: December 4, 2021
Hi There,
We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
We are so incredibly sorry the item you received wasn't what you were expecting. We know that must have been disappointing.
We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery. If it is deemed misrepresented by our returns team we will issue a refund to the original payment source, if they find it was represented correctly then you would be refunded in the form of site credit.
If you need further assistance please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.
We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!
It went wonderfully, everything was smooth and easy! All in all it was great! Tradesy gave me a discount as well for first time user and it helped me out so much. So appreciative to the seller as well. Thank You, Love from Amy B.
Date of experience: February 14, 2021
As a seller and a buyer I think this website is the best place to resell and purchase clothing, accessories, shoes etc. Fast friendly service, easy shipping, low cost to the seller and great deals for any buyer! All the items I've ordered have arrived exactly how they were described in the listing. Love, love, love this website. Highly recommend it!
Date of experience: August 12, 2017
I've been buying and selling on Tradesy for almost 2 years. My experiences have for the most part been good. I've made thousands of dollars selling my items. I have received a few returns but that is normal when selling on line. I think Tradesy is the best possible place to sell your items on line because they only take about 12 percent out of your sales! It's also safer because returns are sent to Tradesy for inspection so it deters a lot of scammers. Tradesy does have a few kinks that need to be worked out and some transactions may not be favorable, but overall they are the best! I don't care what others say I know first hand that they are good and I've made a lot of money!
Date of experience: October 30, 2016
I have been satisfied will most of my purchases from this site. Once there was a misrepresentation issue with an item and Tradesy took care of it right away. Otherwise the rest of my purchases have all been in brand new condition with tags attached exactly as advertised. Happy I found this site, found 1 item I could find nowhere else.
Date of experience: June 2, 2021
My order arrived quickly and it great shape. A lot of care put into packaging my new, beautiful, NWT shoes. Great seller. Will definitely shop here again. The only thing I would suggest is to have more consistency around photos - they're kind of all over the place.
Recently heard about it.
Because they were brand new shoes. Bags I'm willing to buy very slightly used, but not shoes.
Date of experience: February 12, 2022
The only thing I'd change is how things are photographed, there should be more consistency.
Recently heard about it.
Date of experience: February 9, 2022
Super cool so far. Lets see hoe it goes i have a passion for handbags, 10 years ago i divorced and had to sell, for move expenses, sold my coachs and other 600.00 items for 75.00 each. I knew i would never again own something that would give me such joy. WRONG and WRONG. It came via usps today the most awesome bag ever designed or held by woman. They can bury me with it or rip out my cold dead hands. The gentle use mentioned on site only added to its perfection. Paula
I wanted abbey road bag, came here because of affird but denied, i belong to afterpay klaena quadpay so i was surprised to be rejected. But i wanted it and did not want any hassle. If i like it well worth it. Paula
I was familiar with lucky. They have the sort of stuff i love. I guess maybe they call it boho or retro. Not sure. But i love it
Date of experience: April 14, 2021
Super cool so far. Lets see hoe it goes
I wanted abbey road bag, came here because of affird but denied, i belong to afterpay klaena quadpay so i was surprised to be rejected. But i wanted it and did not want any hassle. If i like it well worth it. Paula
Date of experience: April 10, 2021
Only problem: the beautiful, unused vintage linen dress (with tags still attached!), arrived folded into a gallon-sized baggie, so now I have to take it to be professionally pressed because it's quite wrinkled.
It was a beautiful looking dress
Date of experience: May 23, 2022
As usual a seamless order and delivery! Tradesy makes it so easy to view, order, snd contact the seller with any questions or if additional photos are needed. My favorite luxury resale site! Thanks Tradesy
Date of experience: June 7, 2021
Very dirty but cleaned up OK... Seems to functions fine... Missing all the manuals & software that was shown in the description!... Packaging could have been a lot better i. E. Camera was loose & rattling around inside the box with two deflated "AIR plus storo packs".
Date of experience: April 16, 2021
Hi Guy,
I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience, and to apologize for the trouble! We're sorry to hear that your item arrived misrepresented!
While these items are typically restricted from being sold on Tradesy, I went ahead and issued you a full refund to your account in Tradesy site credit as a one-time courtesy. This amount never expires and will automatically apply towards your next order with us.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!
I've used several sites to purchase Chanel bags and this is the first one I'd recommend. On other sites I have been sold questionable merchandise and just had a horrible experience getting a refund with a "well known" site on a very expensive bag that was fraudulent and never sent! I'm just delighted with Tradesy! The seller was so kind and followed up throughout the purchase and delivery process. She provided me with a receipt and authenticity documents. The delivery was prompt and the package was sent with care. I am now a loyal customer of Tradesy!
Date of experience: February 12, 2021
Placed order June 4. Latest delivery date was June 13. Quite a span, Arrived June 15.
Love these shoes. No longer carried by Dillards or any other source. VERY thankful I found them again on this site!
Date of experience: June 16, 2022
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
Hi Jaime,
I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.
After review, I wanted to apologize for the inconvenience here - I can completely understand how frustrating returning an item can be especially if you need to mail it out within a specific timeframe.
If you have any suggestions on how we can improve our returns process to make it a bit more accommodating for our buyers, please do not hesitate to let us know. You can write in at team@tradesy.com and I would be happy to share it with our returns team here.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!