Wish

60% of the time, you won't receive the products you paid individual (and more expensive than the product) shipping and waited a month for from China. The other 40% will be wrong, similar, broken or USED. I received an open and used eyeshadow. They don't have an option for open or used, so I chose a random return reason for their chat bot, then provided an explanation and pictures of the open, used and wrong product. SIX days later, the guy tells me it is what I ordered (based of the chat bot option) and says have a good day. I've kept 3 of 12 orders, never received 4/12, and the rest was garbage. 0/10 would not recommend.

On May 22,2020, I ordered $40 worth of face masks. My credit card was immediately charged and I could see the order in my trans at history. I was told an approximate delivery date several weeks hence. After several weeks, I contacted wish.com and they keep saying the same thing: perhaps I had multiple accounts or email addresses. I have NO confirmation number and my transaction history is blank. I am getting no place with customer service emails. Sometimes they "respond" with a blank email. This is very frustrating. I have contacted my credit card company to alert them that I am trying to get satisfaction. I am running out of patience, however. I needed the masks for a business trip which is now over. I am so disappointed. My bottom line advice is to keep your money out of the hands of wish.com.

I am not a regular customer of wish. I ordered few things of 95$ by mistake. At the same time i cancel the order. Next day i saw the block my account. I sent them e mail. They revert when you will receive the items, you can send back to us. I received things but after that they stop reverting to my e mails. The things are of cheap quality. Such a bad experience to shop with wish.

After receiving a dress issing the back lining of a lace dress. I contacted customer service to return for a refund. I was told it didn't meet the criteria for a return( part of the dress is MISSING). I was then told there is no wish return center in my country (Canada) shocking. They have really gone down hill. Will absolutely advise NOT ordering anything from wish again. It's not worth trying to save a few bucks.

It's amazing how bad the customer service of this website is. Purchased an item that was deliver in the wrong size. Seller sent me a return label and I sent the package back. Item was received and they sent me an email telling me to expect a refund. Its been 2 months and dozens of contacts, but still no refund. No one can seem to figure out something so simple.

I ordered 10 plant holders for my balcony. The order confirmation states 10 pieces but they sent me 1 tiny pot which I paid £9 for. I have contacted customer service & they say this is what I ordered however my order confirms 10. You can't go back into previous orders & they will only refund if I pay for the return postage. Misleading, over priced, shocking customer service... avoid!

I've bought many "gems" and "jewelry" on WISH. I continue to submit for refunds because I have a Gem Tester that confirms in 95% of the cases that the seller is sending me GLASS. I now have a huge collection of coloured glass that is advertised as "natural ruby, sapphire, garnet, emerald, aquamarine, moissanite, etc.". I've notified WISH for months now that their merchants are selling misleading fraudulent gems, but they continue to allow them to sell these items. No ethics involved here!

Ordered many items and every item order was cancelled due to "a problem with my account". After 8 rounds with customer service and no resolution, I gave up and uninstalled the app. An absolute waste of time.

Same as all the other reviews. Do not give credit card numbers to this site. They draw you in with one or two successful orders then watch out! Fake orders on your account, huge delays on shipping from products you never ordered. No customer service. Agree, Liars and Thieves. I cant believe this company is still able to operate.

Placed my first order in March/April of this year and delivery was to be in June, till date I deeply regret the order has not been received. Trying to desperately to contact their customer service, but they have none. Just seems another bad debt. Stay away from them.

Absolutely disgraceful customer service. Not only was my order never delivered, it was never even registered. Despite handing them every conceivable detail regarding product and transaction information, a complete unwillingness to even acknowledge the issue came from them. If I could give less than one star on this review I would. Wish should be disgusted at their 'support' team and entire organisational approach.

I've ordered about 20 times from them. 1 bag was faulty, one went to the wrong address so I never received and another item for household never arrived. Wish refunded my PayPal no questions asked. Excellent customer service.
I bought lots of jewellery which I love. Good quality.

I tried for 3 weeks to get a refund and it never happened! Terrible Customer Service! Just AWFUL! Please do not give them your credit card number when setting up an account. It will be charged! This company is the worst I have ever dealt with, by far.

This is a total fake site. Who make People fool. I waited for my product for 45 days. All the time I got reply its on the way. And after passing the delivery date, they shall we ship again or you want your money back. Never ever buy any thing from them.

Play Store order over 4 months ago still have not received my order and they keep putting back delivery
Out by a month, contacted wish several times to no avail. Unable to call or get any resolution through emails

For years I've order the same cheesy items from eBay. Wish has better prices but you have to expect cheap crap if you're only spending a few bucks. Also, China sizes are much smaller than American. Most items do state this, at least the ones I've seen. I'm not defending them as I have gotten some pretty questionable items but buyer beware.

My experience with wish.com (via their phone app), has so far been excellent. All items have arrived, one didn't last very long but it only cost me £2 so I'm not too bothered. A more expensive item was faulty on arrival, I contacted customer services and within an hour I had received a full refund and the return address was here in the UK! Definitely not a scam!

Every single item I've ordered on wish came a month or so later. I was used to my items coming late! However, this particular time, my items never showed. The money was taken out of my account 6 months ago, & I STILL haven't received my items. They've even been taken off of the ''my orders' list. I contacted customer support (through email of course because they don't have "real people" on the phone) and I've been going back and forth with them for days. They keep saying that I've extended the refund date which is NOT any fault of mine. I'm speaking with different representatives each day & they all continue to tell me "have you any problems with future deliveries, contact us immediately." What about NOW! I'm never buying from wish again. I used to be a VERY proud customer, but this time, they've done it. If you want to KEEP your hard earned money, don't buy from here.

Once I downloaded the app I received SO many spam emails! They obviously share your email with other sites! Plus the items I ordered took forever to get here. It's cheesy crap from China. If you want cheap crap go ahead! Personally, I would not recommend this website to my worst enemy. Stay away for sure! Still waiting for the outdoor mat that says "$#*! Off". Lol! Well said. Right!

I got most of my orders December 15 and still haven't gotten them February 16, wish is terrible, and 2 weeks after the due date they changed it to an extra week, please do not shop on here because it just seems like a big scam for money.

Was referred to Wish by a friend. Bought lots of great cheap stuff from different categories. FREE shipping! No problems with payment. Prompt email notification of receipts. Now I just have to wait for the package to arrive. Here's hoping products are good as described.

Waste of money and time. False advertising. They should be shut down. Nothing else to say about this horrible business. Not sure how the site found thousands of folks that rated them highly on their site.

We place an order every month. Sometimes up to 200.Its cheap same stuff over here but l say about 50% cheaper.or more stuff you could not afford you can here.My number one store... it is like it cuts out the middle man.