Wish

I have ordered a jacket which arrived eventually and one breast pocket was missing despite the zip to that effect. I immediately got in touch via their APP explaining the problem. Left numerous messages but Ai algorithms won't allow a human interaction and it takes a long time for someone to get back to you with very unhelpful advise.

Overall nice site to buy from. Waiting time should be reduced. I know they try their best and this is a worldwide site that can cause things to go wrong. Currently my lost items is 30 percent of goods bought.

Item had a much lower price than Amazon, Ebay or Aliexpress. Purchased on Dec 3,2020 and estimated shipping date was Dec 17,2020... why it takes so long, are they making it from scratch?
On Dec 17,2020 received an email >>>>>Action Required!
Email said, unfortunately item is not available... thanks for telling me after 2 weeks later!
They offered a request refund or substitute for same item... when I checked out offered "same" items, none of them were close to anything "same" or "similar", they just wanted to sell something else.
Totally wasted time to do anything with WISH, they just take your money & use it for weeks, now just need to wait how long the refund process will take.

I think Wish is a very good place to buy smaller things like jewelry, decorations, some clothes and such. However, you need to be very aware of reviews, since there are many shops who advertise with stolen images, and thus you might not always get exactly what you expect. And most things are (as expected) rather cheap quality to match the low prices. Keep that in mind.

Everything I bought from Wish has been absolute *hit quality. I'd take a look and know instantly that it can't be used. Something I bought for $70 did not even work and broke on my first use.

They charge shipping as much as the truly dollar store value item itself, and the shipping is so slow that you start to forget you even ordered anything in the first place. The sales and coupons are a joke as whatever algorithm they have adjust prices and shipping to make sure that there is actually no sale.

You'd think all of this is bad practice but the most infuriating thing is hands down, the customer service or complete lack of. They purposefully incorporate an automated system to deal with you because they know most of us are full of wrath when we do need to speak with customer support. And the support is no help, so don't bother contacting them. They are not on your side and just want to get your money and if you're mad about anything? Too bad. Never shop here y'all

Products always arrive as described. Reading reviews has really helped me find the best quality items. When an item is lost in the mail I always receive a refund. I do lots of shopping with Wish, and will definitely continue.

Wonderful customer service until you receive the utter crap they send you. Then you're given the run around. They promise quick easy refunds but it's almost impossible to navigate a refund. Terrible quality items. Look good in ads but just awful when you see them. I complained and wanted refund on 2 crap items but so far only one has been refunded into my paypal. Going to paypal to see if they can help me.
I'm very angry and disappointed. Angry with myself for not reading reviews first and getting sucked in. DONT BUY FROM WISH!

Fist couple of orders went off without a hitch decent product shipping is super slow price's made up for slow shipping. Checking my bank info i discovered they set up automatic payments i didn't authorities these payments little over $100.00 when i tried to contact them no response now the account has locked me out buyer beware.

They're telling me I can't get a refund because the order is still within their shipping dates. Six months? Really? I'll be delighted with my light summer dress here in cold upstate New York in late September. They just ignore all your explanations, requests, troubles, etc. I'm guessing the products will be junk, but how can I know, when they never arrive? I will NEVER order from them again, tempting and cool as their stuff might look in the photos.

I ordered a few things at once. 12 pack solar lights that arrived as a generic 2 pack and the other three items, which were supposed to arrive in two weeks are now scheduled for more than two months out.

Ordered six hundred bucks worth of product not once but twice. Money was refunded both times. First time wish said my credit was declined second time which said seller was unable to fill order. Almost 2 months waiting for nothing.The readers just pay up and get that product sooner than later

Ordered 2 mos in advance b4 christmas and 24 orders unaccounted for. Knew I should have went retail but tried to put more under my tree and thought Wish/Geek could help me with that. Had 1 issue previously with an oder not coming thru while rest of order was fine. Now 24 out of 35 orders are missing. Don't be fooled in thinking u r saving money when u need to turn to retail to get what u need. Only good thing is refund and keep what u get if still refunded. Let's see how many of these 24 still come thru. Sad!

I order from it's sister site Mama and I would say I'm happy about 70% of the time. If course it takes a while to get the items as they are coming straight from China. Also, 90% are smaller than you'd expect so male sure you read other people's reviews before you order, also the description tab that should list dimensions! I think this is the biggest issue. If you live in the US and has a Dollar Store or similar close by visit that first because that's still a better deal! Quality ranges generally from less than standard to a western customer to "okay", but sometimes you can get pleasantly suprised.

For the most part, my experience with this website has been great. There are some items that are worrisome but that always depends on the "store" it comes from. I've only ever had one item(out of the ten or so that I have ordered)that didn't show up on time, but the company sent me a note apologizing and gave me a free little bag as compensation. My item then came about two weeks later.

Accepts orders, charges your account, then one by one items ordered disappear but charges remain. Wish has no contact phone and emails are ignored.use a good charge card so you can get a refund. This company should be banned from doing business. Items are never really available just there for show?

Read everything very carefully, it may look like delivery is reasonable but before you know it the shipment is coming from China in 8-10 weeks. There are so many reviews saying the delivery dates keeps changing that i feel that is likely to happen to my order too. If you want low prices and don't mind taking a chance and can wait then just go directly through Alibaba, no need to pay a middleman.

I advise people not to take a chance and order from WISH. Ordered 5 items of clothing all were very poor quality not what's on site at all. Am trying to send these items back but there is no receipt or s clear return policy. Am going to take this up with UK trading standards for help. Have been conned. Do not use them.

This site/app is really great. It shows different kinds of products at very affordable prices. The customer service handled my queries swiftly and accurately. I will definitely recommend this site to all my friends around the world. Love Wish!

Would give no stars if I could. Terrible company. Received the wrong size and they will not cover the returns postage cost even though this is their fault... Which was £9! Each email reply I had just said refer to refund policy. Nothing about what they do if it's their error! Disgusting. The boots were advertised as reduced from £290 to £28. They are not worth a penny, cheap nasty plastic. Do not use them.

Ordered two items in early April that were supposed to be here in early May. They never came and which keeps pushing back the date of their arrival but it looks like they haven't even shipped from China yet. They appeared Dead Set against issuing a refund. Never again you got me.

They totally misrepresent their products. What should have been (2) 4 packs of outside lights was 2 lights. Not worth returning.It took a month to receive. Stick to your local stores or Amazon. I'll never order from them again.

Ordered two items never arrived, site just keeps pushing dates further so after two month no items no money refunded, customer service worse ever saw, communicating with automatic assistant where you can't get answer. Waste of time and money
Stay away from this scam

I placed an order on 26 September 2020 for 2 items. I cancelled within 20 minutes as no longer required the order. Since then they have charged me again for one of the items and shipped it. No amount of correspondence via 'Wish Assistant' has even got a response. Buyer beware do not trust this website at all.