Wish has a rating of 2.0 stars from 8,287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wish most frequently mention customer service, delivery date, and credit card problems. Wish ranks 712th among Marketplace sites.
This company responds to reviews on average within 3 days
Wish is money mine app to purchase goods with waiting period that can't be supplied, they refund lower dollar rate than original purchase price. You loose. Either getting items of low quality or never getting and loosing dollar value in the end. Wish scores
I have been trying to return & refund a product i purchased of wish for over a 5 weeks! They have been slow in dealing with my issue & no matter how many tokes i contact them with the order no. They still are asking for more details which has been provided endlessly to them. Yet again asked this morning for the same details. This is the very worst company to deal with. They are quick to take your money but very slow to refund it. I will NEVER order again as they are a shambles
For the most part, my experience with this website has been great. There are some items that are worrisome but that always depends on the "store" it comes from. I've only ever had one item(out of the ten or so that I have ordered)that didn't show up on time, but the company sent me a note apologizing and gave me a free little bag as compensation. My item then came about two weeks later.
Their shipping and processing are alright. They ship from various locations, seems like in Asia. Although their products looks really nice the quality is quite poor, but then you get what you paid for. Customer service is pretty nice, they'll follow up a few days after (or maybe it's a system thing) that checks in with orders that should have arrived. If you need like cheap costume or something yea sure go ahead order form them. However, if you want like looking things, go to another site.
This has got to be the worst experience I have had ordering online. Product shipping not included or disclosed when ordering. $15 to get a $1 item, for example. Also, none of the items do far have fit. Wrong colors, too. Good grief. Never again!
Ordered six hundred bucks worth of product not once but twice. Money was refunded both times. First time wish said my credit was declined second time which said seller was unable to fill order. Almost 2 months waiting for nothing.The readers just pay up and get that product sooner than later
Ordered some flip flop sandals in a size 5, when they came through are more like a size 4, no point in sending back so just kept and sold on ebay, wont order again, the sandals themselves were lovely they did take over 3 weeks to get here, but it is china,
I received a memory stick that lasted 8 weeks and failed, all that went on it was pictures from my in car camera, so nothing with a virus, I've had two other items that are sub standard, most of it is cheap nasty Chinese junk. They won't refund or replace faulty items. Also they have NO CE markings or approvals. Avoid buying from this lot.
Fist couple of orders went off without a hitch decent product shipping is super slow price's made up for slow shipping. Checking my bank info i discovered they set up automatic payments i didn't authorities these payments little over $100.00 when i tried to contact them no response now the account has locked me out buyer beware.
Tip for consumers:
Use a prepaid credit card
Products used:
Center cap decals
Wonderful customer service until you receive the utter crap they send you. Then you're given the run around. They promise quick easy refunds but it's almost impossible to navigate a refund. Terrible quality items. Look good in ads but just awful when you see them. I complained and wanted refund on 2 crap items but so far only one has been refunded into my paypal. Going to paypal to see if they can help me.
I'm very angry and disappointed. Angry with myself for not reading reviews first and getting sucked in. DONT BUY FROM WISH!
Hi Amanda. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
This site/app is really great. It shows different kinds of products at very affordable prices. The customer service handled my queries swiftly and accurately. I will definitely recommend this site to all my friends around the world. Love Wish!
Item had a much lower price than Amazon, Ebay or Aliexpress. Purchased on Dec 3,2020 and estimated shipping date was Dec 17,2020... why it takes so long, are they making it from scratch?
On Dec 17,2020 received an email >>>>>Action Required!
Email said, unfortunately item is not available... thanks for telling me after 2 weeks later!
They offered a request refund or substitute for same item... when I checked out offered "same" items, none of them were close to anything "same" or "similar", they just wanted to sell something else.
Totally wasted time to do anything with WISH, they just take your money & use it for weeks, now just need to wait how long the refund process will take.
Hi Jeno. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I have ordered a jacket which arrived eventually and one breast pocket was missing despite the zip to that effect. I immediately got in touch via their APP explaining the problem. Left numerous messages but Ai algorithms won't allow a human interaction and it takes a long time for someone to get back to you with very unhelpful advise.
Hi Phil. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Accepts orders, charges your account, then one by one items ordered disappear but charges remain. Wish has no contact phone and emails are ignored.use a good charge card so you can get a refund. This company should be banned from doing business. Items are never really available just there for show?
Tip for consumers:
Buying from wish is a crap shoot you may or may not get what you ordered delivery time is even worse.
Products used:
Boots,shoes,pants
Hi David, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I advise people not to take a chance and order from WISH. Ordered 5 items of clothing all were very poor quality not what's on site at all. Am trying to send these items back but there is no receipt or s clear return policy. Am going to take this up with UK trading standards for help. Have been conned. Do not use them.
Tip for consumers:
Please avoid this site
Products used:
None as none are to my liking
Hi Shovorai. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Excellent good deals plenty of different products at a reasonable price, can always find lots of interesting things from beauty, clothing, kids toys, electronic, pet supplies, kitchen and bathroom supplies, watches, shoes, whatever you can possibly want its there
Ordered a "purse set", yes it was leather, but the handles are cheap and short, the inside is completely unfinished, lots of rough edges bags are cheaply sewn and look like swap meet products. The "Large" bucket bag will not even allow the strap over my shoulder. Won't buy here again.
Wish provides the same deal as eBay but mostly just cheap nock offs, bad products, or small over shown items. The app constantly sends you notifications. I haven't purchased anything from wish in a long time and probably won't for a long while if ever.
I've bought a couple dozen items off Wish. It's certainly not high quality but you get what you pay for. Some of the kids' toys were really good. Never an issue with refunds. If the item comes late, they refund no questions asked and the item still usually arrives. Takes a long time for shipping though.
Products always arrive as described. Reading reviews has really helped me find the best quality items. When an item is lost in the mail I always receive a refund. I do lots of shopping with Wish, and will definitely continue.
I order from it's sister site Mama and I would say I'm happy about 70% of the time. If course it takes a while to get the items as they are coming straight from China. Also, 90% are smaller than you'd expect so male sure you read other people's reviews before you order, also the description tab that should list dimensions! I think this is the biggest issue. If you live in the US and has a Dollar Store or similar close by visit that first because that's still a better deal! Quality ranges generally from less than standard to a western customer to "okay", but sometimes you can get pleasantly suprised.
They totally misrepresent their products. What should have been (2) 4 packs of outside lights was 2 lights. Not worth returning.It took a month to receive. Stick to your local stores or Amazon. I'll never order from them again.
Hi Mary. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Overall nice site to buy from. Waiting time should be reduced. I know they try their best and this is a worldwide site that can cause things to go wrong. Currently my lost items is 30 percent of goods bought.
I think Wish is a very good place to buy smaller things like jewelry, decorations, some clothes and such. However, you need to be very aware of reviews, since there are many shops who advertise with stolen images, and thus you might not always get exactly what you expect. And most things are (as expected) rather cheap quality to match the low prices. Keep that in mind.
Wish is good although they allow some fake makeup products to be made so it's buyer beware but you get that on ebay as well. I love it. I also love how efficient the refunds are and don't use other sites. I trust Wish.
Too good to be true item not even close to what you order especially clothes and the worse part that they don't let you put bad reviews i already delete this application don't recommend it never buy there
Lots of clickbait. $5 shoes they will put in ad. Click on it then select ANY size or color and the price magically goes up 10-20 dollars. There is no $5 from the ad. I ordered bicycle pants men's large. They barely fit my 4 year old son. I wanted a refund and wish support said "Too bad for you! You order large, you got large!"
Hi Dale. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
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Hi Dougie. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Hi Dougie. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.