Wish has a rating of 2.0 stars from 8,287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wish most frequently mention customer service, delivery date, and credit card problems. Wish ranks 712th among Marketplace sites.
This company does not typically respond to reviews
Wish is money mine app to purchase goods with waiting period that can't be supplied, they refund lower dollar rate than original purchase price. You loose. Either getting items of low quality or never getting and loosing dollar value in the end. Wish scores
I have been trying to return & refund a product i purchased of wish for over a 5 weeks! They have been slow in dealing with my issue & no matter how many tokes i contact them with the order no. They still are asking for more details which has been provided endlessly to them. Yet again asked this morning for the same details. This is the very worst company to deal with. They are quick to take your money but very slow to refund it. I will NEVER order again as they are a shambles
Everything is junk incorrect description plus every order was wrong don't waste your time and money better off going to dollar tree (and you can't speak to people and I know why because you can only be dishonest so much to a customer (very angry
Took more than one-half month but never got what I purchased, Their tracking system sucks, keep showing the initial dates when the item was purchased, no movement. Finally got mail that the item was returned to wonder. It's an old saying "If you buy quality, you only cry once". Would highly recommend not to use this site.
I am an artist and ordered gold foil and never received it. Spent $36.00. I notified their customer service department and they said it was sent. What was sent to me were five magnetic hooks- worth about $1.50 cents.
Not the item I had purchased. Please do not buy from this company. You will lose your money!
Hi April. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I ordered earnings and chokers, one pair of earrings has yet to come. I ordered in July it's now September. What I did get was so worth the money. I didn't waste a dime, just time waiting. Shipping is slow. Over all I liked it.
Wish is a real scam. I can confirm that every time they miss a deadline they push it by two additional weeks. I have been waiting for 9 weeks now and still no news. Client service is silent. They don't want to reimburse anything. Please avoid at any cost.
Tip for consumers:
Stay away. This is a scam.
Products used:
Never got it.
Hi Patrick. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I've bought from wish for a long time. Ive gotten things like shirts that are just a hunk of mesh sewed together, to all natural henna that is absolutely amazing. Look for the "official" products. Otherwise you will be disappointed
Wish is a scam they set expensive items at cheap prices to lure you in and then you pay money for items you dont receive. I ordered a curb ramp a month ago have not received my order yet. I will never deal with this site again, very disappointed.
Hi Joshua. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I've ordered about 30 items. I've got 10... all broken, missing parts, etc but I'm not going to complain about that since it is cheap and from china. I would like to complain about the missing 20 items. Where are they? Who knows? I filed a fraud suit with my credit card since wish refused to refund me... either a. It was past the 30 days or b. My account wasnt in "good standing" bc i requested "too many" refunds. I was told to keep shopping to get the refunds later. It doesn't make any sense... keep shopping for items that won't come. What a scam!
They are awful. You try talking to customer service and it give you an auto response chat box with nothing pertaining to your issue. I ordered something that said it would ship next day and then it said it was going to take a month to get. Ill never use them again
Edit: its been over 2 months now and they have since changed the date it will arrive another month out. Any customer service link will bring you to the bot which will be ******* help. This site is a scam site. There is not 1 person to speak to about my order, it is just directed to a bot with generic questions and at the end they will say, contact us after the delivery date if you have any issues and it closes. Couldnt be more mad.
Do not spend your money with this site. Mostly everything they sale is fraudulently stated. I will never spend my money again. Product too small and then have to pay to ship it back out the country. You must be crazy. Don't do it people. Biggest mistake, biggest regret.
I waited extra long time for an urn to place ashes for a loved one. It finally arrived cracked wide open. Customer service was a joke. Didn't even want to help a bit. Gave me back my money and left me hanging. I will never buy from them again.
Hi Barry. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I bought a bicycle sit in April, wish continue change delivery date and my summer is almost over. I don't need anymore that sit, but I don't have option to cancel o refund this item.
The worst came after, somebody wanted buy items with my credit card, that means is unsafe shopping site
Hi Victor. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Got most of my order after 4 months. Every single item was a total date of money. Cheaply made, poor materials. Useless. Planted seeds, they died. Magnifier, fell apart, what looked like a very pretty shirt was a cheaply made piece of crap with flower design that peels off, still have not received 2 items after 4 months. My advise... steer clear of this junk. Worst merchandise I have ever ordered online
Tip for consumers:
Unless you REALLY are desperate look elsewhere.
Products used:
None 9
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I ordered 2 of the mini bluetooth waterproof speaker but received only 1. No answer to my queries. I consider myself lucky I even received one after reading all the complaints here. Scam site for sure... won't get caught again.
I order an air fryer. Instead, I got a worthless piece of latex material shaped like a cupcake holder. It's not heatable in any way. I have no idea what its function might be but I will tell you that it is NOT what I ordered. I will dispute this charge if you don't refund our money. Bank of America will add you to their dishonest vendor watch list. I will get my money back and Wish will feedback on every review site on the web that will be negative and warn others to stay away from Wish.com.
Tip for consumers:
Stay away! They have many negative reviews. Most of the positive reviews are from fake accounts created by Wish.com
Products used:
None. Not applicable
Hi Erich. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
The clothing does not look remotely like the pictures and the sizes run very large. The quality is terrible! I ordered yard accent lights and received damaged boxes and broken items. It's sad, they have amazing pics and do an awesome job fishing you in. I don't ‘"Wish" my experience on anyone. :(
Hi Lisa. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I have ordered from Wish for about 2 years now and have never had a problem getting my orders even though it took two or three months to get some items. Sometimes the quality is better than expected; sometimes it looks nothing like what you ordered. Then my credit card company for the card I use for this site advised me that someone was trying to hack it. I recently asked two sellers for refunds because I had not gotten their product and one said oh yes, we'll refund it but has not, and with the other one, someone from Wish sent me a message saying I have to request a refund within 30 days of ordering even though it takes longer than that to get the item. It really doesn't matter because you will never get that refund. Order at your own risk!
Like most online sites you win some you lost some. All together a decent site. Sometimes shipping takes a little longer than worth the "bargain" but if you don't mind waiting 2+ months for a product and are in no hurry to receive it it's a pretty good deal.
They may add an item not purchased and say it is your fault. I tried ordering something only to receive a reply 2 days later that it was no longer available. They issued the credit but sent me something else that I did not order... and charged my card. I am now in a drawn out battle to return the item and get the credit issued. They simple send repeated emails, obviously hoping I'll go away.
I have warned WISH. I have the time and money and it is a principle thing with me. For $35 I'll be filing in Small Claims court, just to make them now jump through my hoop.
Tip for consumers:
Do not leave your credit card on file with them. Delete it after each purchase otherwise, they may tack on an order not authorized
Products used:
NONE
Hi Kevin. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
This is a scam. I ordered 4 different items and received none so far. Each time I went on the app I was asked to wait a little bit longer and today they informed me that it's too late to ask for a refund. Do not trust these thieves.
Hi Shehnouda. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I ordered 10 items and got 2 of them. The rest never came. First they listed they were still being shipped. Now they don't even show as ever being ordered. This is the worse company out there. If you want products from China, use Ebay and Paypal. You will not get ripped off.
Hi Ronald. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I've now bought 3 items from Wish. 2 were completely not as described. They issued full refunds without having to return the items, which I threw away. Completely unusable, and 1000% different from the images shown on their app of the items. The 3rd item i bought from them has yet to arrive 2 months later. Yes the prices are cheap, but this stuff is such bad quality, it usually doesn't survive the shipping process.
Tip for consumers:
Don't use the site. Everything is a very, very cheap version of the item you actually want. First image is what I ordered. Second image is what I got. LOL
For me whatever I ordered came with the time period which they mentioned...
Products which I received was in good condition and none of them were damaged.
It took lot of time to reach me though (30 to 38 days)...
I suggest you should go only for gadgets and wall decals because it's cheap n best in this portal.
Sometimes products may differ in size and color.
I ordered 2 more products hoping this time it will reach much faster than earlier...
To all my Indian friends make sure you give correct address and phone no. In address line too..
Wish sent me a black fabric bag instead of the shirt that I ordered. I need a refund, but they want me to pay to ship the bag back to them before they will refund my money. How insulting is that? It was their mistake, and they should not charge me for their error! I tried to call and e-mail customer service, but I bet I don't hear anything back. I would not order from them again, not legit company. Save your money for something real. Zero stars.
Tip for consumers:
Dont use the site
If you order anything from Wish and wonder why it's so cheap here's why. Everything is sent by regular mail from Asia and comes by ship. I waited three months for things I ordered on Wish. The second reason is quality. 99% of items are poorly made, low quality or fake brand name knock-offs. Anything electronic will break or stop working after several weeks. Same goes for anything ordered from Aliexpress... all late arriving junk.
Hi Colin. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
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Hi Syed. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.