Wish

I did receive some things I had ordered. Two purchases never showed up, but they did refund me quickly, hence the 3 stars. A lot of the items are very inexpensive & very cheap. I'm deleting the app. I'm done wasting my time.

Have very affordable items but most of them ship from china and get to my location in like 3 weeks. I ordered a necklace for my sisters and i. It was poor quality because my neck turned green because of the fake gold.

I purchased two items which were supposedly combined shipped. Upon arrival only one item was in the box. I tried to get a refund but was told no refund would be issued because the tracking number stated item was delivered. Total scam Beware.

I ordered from Wish for about a month about 15 items, most where cheap but for the price ok. Suddenly everything just stopped coming in the mail, I am talking about 15 items that never showed up. I gotten my money back on about 10 items but I am waiting for a few more cause they claim it takes a while. I am also still waiting for about another 5 items that I am pretty sure will not show up. I have no idea why everything just stopped coming in the mail. I am done with this app and it's cheap overpriced garbage that does not look nothing like the picture anyways. Be cautious and DO NOT invest to much in there items.

I placed an order on Wish back in March (2020), which I was charged for. Since then, it's now mid-December, my item was in "fulfillment" for the past 8 months. When I attempted to connect to their customer support, my email was either ignored, or I was told that there was nothing I could do in terms of visibility regarding when I should expect to receive this item.

Two days ago I received an email from Wish saying my item could not be fulfilled and I could either purchase a similar item for the same price, or request a refund. I elected for a refund, however because it had been 8-months, my item was no longer eligible for a refund through my customer portal.

I reached back out to customer success (the 1-800 number on their website is an automated response saying to email their customer support) to see if someone on their end can help me - silence.

Glad I wasted money on an item I never received.

Worst experience ever and I strongly do not recommend this vendor to anyone.

Most everything has come on time or before! I did have a pair of earrings come in damaged and they responded quickly and refunded quickly! My only complaint is when a price is listed on a product but then once it's added to the cart the price jumps higher and not because it's a different color or size or something. This is very misleading and a waist of my time. And this has happened with several different types of items. So then I just don't buy.

I had ordered 2 items from wish on June 5 and now it's June 22. Never got an email from them stating what's wrong with my order. I'd called the customer service number but only automate came on and there's no email address to email them either. I'm just trying to cancel my order and get a refund back to me. I will never do business with Wish again. SCAM!

Clothes are not delivered as seen in picture.
Shipping and handling is very poor. Orders are not deliver as promised.
Customer Services do not reply to inquiry but if you send e-mail not registered on their system THEN they will respond & tell you your information is not in our system. Give us your last number of visa.

If I could do a zero star I would. I never got my shipment even though shipping says I did. I checked neighbors etc, and customer service basically calling me a liar. Other companies send out a replacement no question and Wish make me look like I'm the horrible person. Don't order from them. Horrible customer service too.

I used wish.com services for the last few months.
Their service is getting way better than pre-pandemic.
The delivery time to Canada is way shorter than before the pandemic, and even a refund item was
A quick transaction.
Still, not many items are available than Ali express, but I am happy to use the website for online shopping.

They have a smart tactic of getting customers at the beginning to trust ordering from their site, they deliver the first 3-4 orders (even in these orders the items where not the right items that I have ordered, and then once we placed another 4 orders we never received them. Never got the money back.

Deleted my account

Ordered items and never received them! Have tried several times to contact support. My daughter lost over $55 dollars on never received items! Can't believe I was ripped off would never ever recommend this site!

The shirts advertised where totally different that what was received-different sizes, different material, different style; didn't receive entire order. Price was advertised differently than when you actually clicked on it... waste of time and money.

Awful customer service. Sending wrong items most of the time and it takes so long for them to arrive. You have to wait 2 months for a refund if they reply to you. I am just waiting to solve again an issue that has taking already a month and then delete the app. Waste of money and time.

Terrible system, No Support at all, this is scam website, I bought and Item and it does not show tracking information, you can not contact them! Don't you buy anything in WISH website. December 22.2020

I have been ordering for wish.com for over a year. The products are what is described and more. Only had one package that didn't show up and Wish was quick to give me the credit back.
I tell people about Wish all the time.
I don't mind the wait, because I allow for it in my ordering timing.

This company consistently takes my money, promises product delivery, holds my money and then refunds it... NEVER do they deliver! I think this is their only plan to profit with no intentions of delivery... EVER.

Ive been impressed with Wish and its products. When I had an issue with an item (wrong size delivered) the customer service was brilliant. Ive probably ordered 20-30 items now and will definitely order again!

No customer service! Your issues bill be returned with an automatic response. Never resolving your issue! I ordered and paid for 20 garlands for a wedding. I got 6. There response was I got my package! Asked for refund on the ones I didn't get. No resolution. Took my money and ripped me off! DO NOT BY ANYTHING would be my advice! Infuriating!

I purchased a few items in November with expected arrival dates for December 31,2017, however i kept checking the site to see where the items were but i stopped getting updates when i contacted customer support after the date had passed. They changed the dates to January 7,2018 with that date closely approaching still no updates to where my packages are.

It pays to stick with the more established sites... so disappointed!

The products are cheap as you can imagine, dollar store status, always always smaller than expected in anything. And returns are impossible you have to pay more to ship it back than the cost of the item. Their customer service sucks but if you don't plan to return then it's worth the cheap products that take a month to arrive from China post.

I recently purchased several items on Wish and was highly satisfied with my order. My watch and tank top arrived very quickly, but I was still missing one item. I contacted Wish customer support and received a response the same day with my tracking information.

This was a much better experience than I have ever had dealing with Amazon or other online retailers.

Crooks, scammers, worse customer service, it is just a piece of crap. Still waiting for my package or my refund.
If you get mad after all the crap they make you go through and dare to call the customer service guy an idiot (as I did), they get offended and threaten to stop responding. "Here is a Tip" Insult the guy that is handling your complaint and you will wake them up and they will start to move their asses. At least you will get an unscripted answer instead of the same crap they usually answer. Anyway I will never order anything else from those crooks and I am making sure to inform everybody I know and will keep posting the reviews they rightfully deserve. Since they treat customers like crap they deserve every negative review they are getting!