Wish

I have been a Wish buyer for over a year now. When I started with them, they were wonderful! I received an item that didn't work. Contacted them (they request you upload a picture of the item) and they refunded all my money (item cost + shipping) right away. Then I had an occasion where I ordered and item and never got it. Again contacted Wish customer support and again, they refunded all my money right away. HOWEVER they have now changed how they issue refunds and it's not a change in the best interest of customers! I ordered 4 pillow covers on Nov 23 with a Dec 19 delivery date. On Dec 17, I got 2 of the 4. Went online and checked the other 2 and saw Wish had pushed the delivery date out to Dec 31. Now it is Jan 2 and Wish has pushed the delivery date out to Jan 9! I don't want to wait any longer for items that were originally promised Dec 19! If a Seller can't deliver on time, then they shouldn't be selling online! The same thing happened with 3 phone covers I ordered and they were Christmas themed covers. Why would I want to accept them AFTER Christmas when they were promised BEFORE Christmas? I do NOT like this new policy that Wish has of pushing out delivery dates and believe Buyers should be careful now about buying on Wish and I will no longer recommend them as I used to.

Largest scammers online. China garbage distributed throughout the Wish.com also call MAMA, GEGE, HOME UP, and CUTE. Beware and avoid this webs. Also terrible customer service. DON'T DO IT

For no reason they put ahold on my account I still had $8.87 and they give me no reason why they will not let me spend my money they have me onhole don't buy from wish guarantee if you do you're gonna be dissatisfied because everything they send you come from China and it's broke or don't work And if they let me give 0 stars that's what I would give everything I got from wish was no good was broken everything there is not anything at all that I got from them that was worth a dime So if you want to save your heart on earn money don't buy from wish boy cowdum let themselves that $#*! in China where they came from I don't belong in the United States it's all garbage

Item descriptions are switched after purchase is made. Items are of the poorest quality and are misrepresented; they are not "genuine stones". They are either photographed too large or too small, leading to disappointment when they arrive. Items are partially delivered; if you order 5, only 1 is delivered and they deliver what THEY want. Colors sent are not what is ordered. The company is listed in San Francisco, CA., but most of the merchandise comes from Asia and take over a month to arrive, if at all. There is virtually no customer service; they keep sending insidious emails requesting photos even if you tell them you don't have a phone or camera. This goes back and forth, ad nauseam. The customer service number refers you to their website; consequently, there are no human beings to speak with. Their motto is "we've got your back" (like backstabbing!), but refuse to grant refunds. I spent well over $200 US and have received $3 worth of useless merchandise - pure junk. They keep sending emails back and forth stating that they require a photo despite the fact that one doesn't have a camera or phone. This website needs to be shut down for good and a class action suit should be instituted to reimburse buyers from unscrupulous sellers.
SCAM ARTISTS - DO NOT ORDER FROM THEM. BAIT AND SWITCH.
Wish.com
One Sansome Street
40th Floor
San Francisco CA *******

I ordered a bunch of stuff from Wish for Christmas and I am still missing a few items. I have told Wish when they asked questions about my order. I also am very upset over the fingerlings that I ordered. I was under the impression that the fingerlings where the real deal, when it arrived in the mail it was a little fake fingerling no bigger than a pencil, the little tomagochi toy that I received in the mail was broke and it did not even work correctly. These gifts where for my special needs son who has sever ADHD and he was a complete mess when some of his gifts did not arrive, the fingerling was fake and his toy was broke. More then three of my gifts did not arrive in the mail as of today January 18,2018 and I ordered them AND I PAID FOR THEM several several months before December 2017... What can and will be done?!?

Ordered a pair if boots they sent US6 not UK6, refuse to take responsibility. Returning is a nightmare very unhelpful and zero customer service. NEVER AGAIN!