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How would you rate Wish?
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Maine
1 review
0 helpful votes
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Stuff stuff and more stuff
September 7, 2018

Sooo many things to buy very fun getting things in mail some times forget I order and lm like way cool wicked Pissa thanks wish I do likee oh very much

Date of experience: September 5, 2018
Texas
1 review
0 helpful votes
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Fabulous
June 14, 2018

It's nice shopping with wish they always completing the orders before the promised time I like it if some thing is wrong they refund your money back

Date of experience: June 11, 2018
Switzerland
1 review
0 helpful votes
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Totally satisfied.
June 17, 2018

I have always found shopping from wish a very good experience, it is not just words when they say "we back you". They have earned my trust.

Date of experience: June 15, 2018
California
1 review
5 helpful votes
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Why is there no ability to reach a staff person via telephone? I have called the 800 number and they refer you to the app. How disappointing.

Date of experience: August 21, 2017
Sweden
4 reviews
12 helpful votes
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Hmm..
September 4, 2017

Well surely some deals are pretty good, can't argue about that. HOWEVER. There's a couple of things that needs to be said:
1. Most of the companies selling the items are Asian hence most the sizes of clothing will be Asian sized unless specified otherwise. Things like for example cords may also not work if you live in an European country or something like that. Always read everything there is to know about the product before buying. Not just what the preferred seller has written about it, but also what other sellers and websites have written about the same product.

2. The different sellers ARE DIFFERENT SELLERS. Wish is just like the town square and all the sellers have their own stall with products. Some are good, some are not. Some can be trusted, some will screw you over. I don't think the app provides sufficient information about the seller in order to make good judgement.

3. I noticed that shipping isn't really mentioned until you've put it in your shopping basket and headed for check out. Like to see what the shipping fee is you have to scroll down and click for the information to show. Also when in the shopping basket the text regarding shipping is small and gray so you won't think about it too much. When you calculate what the product and shipping is together it usually isn't as cheap as you'd hoped for and you could find the same product for cheaper (shipping free or included) on the similar concept site eBay which actually shows the shipping costs clearly.

4. Another thing i prefer about eBay is that the prices don't fluctuate like on Wish. On eBay once the seller has listed an item, the listing will remain the same (until it ends or they take it down) but with Wish i noticed that items i had saved because i thought the prices were the best on that specific product later would have risen with 1-5 dollars which of course turned me off from buying. Only the cheapest of the cheap for this cheap $#*!.

5. Now this ones understandable, and can easily be overlooked. I don't exactly appreciate it though: cheap selling tactics. Things like ''buy within an hour and get it half a dollar cheaper!'' with a menacing timer. Though the point system is fairly neat i guess.

Date of experience: September 4, 2017
Ohio
1 review
1 helpful vote
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As promised
January 24, 2018

Shipping is slow that's why I only gave a 4 rating, however ever thing I've ever ordered was just as promised! I order things all the time!

Date of experience: January 20, 2018
New Jersey
2 reviews
4 helpful votes
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Poor quality
October 10, 2017

I have bought a few things from wish, spent too much money, and all merchandise is nothing, but garbage. Please don't waste your money like I did.

Date of experience: October 10, 2017
California
1 review
0 helpful votes
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Wish Customer Service Rocks!
July 2, 2016

Wow, some of the best customer service I've ever had! So helpful and quick and getting back to me! I would definitely recommend using them to anyone!

Date of experience: June 30, 2016
GB
1 review
0 helpful votes
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Really good site.
June 15, 2018

Wish I had some really good items and range only thing that lets wish down is the length of time you have to wait for your items

Date of experience: June 13, 2018
New York
1 review
1 helpful vote
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Very poor service
February 18, 2017

Why is my items shown as refunded? When I did not. They charge my credit card and asking me to send bank statement information. What is that?

Date of experience: February 18, 2017
France
1 review
0 helpful votes
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Comfortable and peace
June 14, 2018

And I have a good sweet time shopping in wish because all items i buy for my children they are very happy with it and me too.

Date of experience: June 12, 2018
Japan
3 reviews
3 helpful votes
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Good
June 27, 2019

I like wish, This summer, the clothes are all bought on the wish platform. Thank you wish.It would be perfect if there were more options in winter

Date of experience: June 27, 2019
Alaska
1 review
0 helpful votes
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Great shopping site
January 12, 2018

Great site for buying things that I use daily at a fraction of the cost. Someone is also quick to respond to any questions I may have.

Date of experience: January 12, 2018
Nevada
1 review
1 helpful vote
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0
January 19, 2018

You guys owe me to refunds I never get back since last year that's it because of that I'm not going to order it no more stuff?

Date of experience: January 16, 2018
Iowa
1 review
1 helpful vote
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Zero Stars!
January 28, 2021

They ripped me off over $100 dollars worth of items! Never even shipped them! So I know they didn't get lost in shipment. I hate these scammers!

Date of experience: January 28, 2021
Wish C. Wish Rep
over a year old

Hi Joseph, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Italy
3 reviews
0 helpful votes
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Poor Quality
August 6, 2019

You must be really careful on this website because most of all the items have not a good quality and also the shipping process is really bad

Date of experience: August 6, 2019
Australia
1 review
8 helpful votes
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Not Happy
October 22, 2015

Ordered a top, took forever to receive, then it looked nothing like the item ordered, how do I return?

Date of experience: October 22, 2015
Italy
1 review
0 helpful votes
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A fantastic experience
February 23, 2018

Excellent prices, accuracy in delivery and maximum seriousness in repayment, when the requested item is not delivered on time

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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I love it!@
February 23, 2018

Everything I order comes sooner than the arrival date and it's just what I ordered. I'm addicted to wish

Date of experience: February 20, 2018
Mexico
1 review
0 helpful votes
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Whatever
June 14, 2018

Missing things havent arrived yet bought in February. Not good quality products. I erased the app. Not buying anymore.

Date of experience: June 11, 2018

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778