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How would you rate Wish?
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GB
1 review
0 helpful votes
Follow Jo L.
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Wrong shoe size
July 8, 2017

Ordered some flip flop sandals in a size 5, when they came through are more like a size 4, no point in sending back so just kept and sold on ebay, wont order again, the sandals themselves were lovely they did take over 3 weeks to get here, but it is china,

Date of experience: July 8, 2017
Canada
2 reviews
1 helpful vote
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Fun Stuff
December 17, 2018

I've bought a couple dozen items off Wish. It's certainly not high quality but you get what you pay for. Some of the kids' toys were really good. Never an issue with refunds. If the item comes late, they refund no questions asked and the item still usually arrives. Takes a long time for shipping though.

Date of experience: December 15, 2018
Ohio
1 review
0 helpful votes
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Never got my item
August 4, 2020

I have been waiting for four months. They advertised that it would take 2 weeks and now keep saying it will arrive in another month. If they are having trouble shipping from China they should let you know upfront.

Date of experience: August 4, 2020
Wish C. Wish Rep
over a year old

Hi Matrty. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Minnesota
1 review
7 helpful votes
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This has got to be the worst experience I have had ordering online. Product shipping not included or disclosed when ordering. $15 to get a $1 item, for example. Also, none of the items do far have fit. Wrong colors, too. Good grief. Never again!

Date of experience: February 12, 2018
Oklahoma
1 review
11 helpful votes
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We order 4 items only 1 thing came in. Taking says deliver. Can't get response or anything and the it's crap stuff not what's in pictures. Stick with what you know and trust. Wish should refund people or better control who they allow to sell stuff.

Date of experience: December 2, 2015
North Carolina
1 review
0 helpful votes
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No stars
November 15, 2021

Accepts orders, charges your account, then one by one items ordered disappear but charges remain. Wish has no contact phone and emails are ignored.use a good charge card so you can get a refund. This company should be banned from doing business. Items are never really available just there for show?

Date of experience: November 15, 2021
Wish C. Wish Rep
over a year old

Hi David, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
5 helpful votes
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1/8 pretty bad
April 6, 2017

I ordered 8 things 3 months ago and only ever received one item. Refund process was fast and easy but makes you think. Maybe they never send out items in hope that you forget about it and they can keep your money. Very weird experience!

Date of experience: April 6, 2017
GB
1 review
0 helpful votes
Follow F R.
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No responses from staff, no refund, lots of fake goods being sold on Wish and about 70% are rubbish - poor quality, doesn't work or faulty after short usage. Delivery 2 weeks average. AVOID and go to ebay or Amazon.

Date of experience: January 17, 2023
Wish C. Wish Rep
over a year old

We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Philippines
1 review
2 helpful votes
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This site/app is really great. It shows different kinds of products at very affordable prices. The customer service handled my queries swiftly and accurately. I will definitely recommend this site to all my friends around the world. Love Wish!

Date of experience: August 29, 2017
GB
1 review
5 helpful votes
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Would give no stars if I could. Terrible company. Received the wrong size and they will not cover the returns postage cost even though this is their fault... Which was £9! Each email reply I had just said refer to refund policy. Nothing about what they do if it's their error! Disgusting. The boots were advertised as reduced from £290 to £28. They are not worth a penny, cheap nasty plastic. Do not use them.

Date of experience: January 13, 2016

Overview

Wish has a rating of 1.9 stars from 8,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778