Very cheap items, gives good services, the more you buy the more credits you get, wish is a good app that help people to buy what you like for lower price.
Please with the item presented itself very well works very well don't have any problems with the item I like wish it's a good company to to be with everything that I get is usually worth the money
I purchased a couple of T-shirts 3 months ago and when I ask for the overdue delivery date I told to wait another month - why do I get the feeling that in a months time I'll be told to wait another month?
Products not what you expect, pictures are very deceiving like they show a stuff toy beside a young woman and it's half her size you get it and it's not much bigger than your shoe. They show items for express delivery and then when it gets close to the day to get it they change delivery day to a later date, funny thing is they usually show multiples of the item with different prices and delivery date express delivery may be a little more $ but you'll get it sooner right! NO and you can't do anything about it.
DONT USE WISH, YOULL WISH YOU HAD NOT!
We are a US company and we sold our sandals on Wish. They sold pretty well, but Wish's seller rules and support are terrible. We put our price as $8 and $4 shipping. Wish had our sandals on their website as $12 and $5 shipping. We still got our same cut of 85% of the $8 + $4, but they pocketed the extra money. I asked them about it and they never could give a straight answer.
If a customer wanted a different size, Wish refunded the customer and gave us nothing. Normally a customer would have to return the item to get an exchange or refund, but Wish just randomly gave our sandals away. We had no say in the matter.
Customers addresses were also a problem, usually wrong and if an order got returned to us because of a post office problem or delay, we lost out again. We would ship it again to the buyer and Wish would refund the customer again. So we paid two shippings and customer got a free pair of sandals. I would appeal these refunds and out of 20,20 were denied.
Then they suspend our account and hold our earnings. We still have orders and they won't cancel them, making us look bad.
You guys are amazing and faithful I love your items and everything I want I found it in your appI will tell all my friends and family to download your app I already tell some of them and they download the app and they thank me so much that I tell them the best app ever.
The worst online company I have ever used! I ordered two hoodies and because I knew that they were made in China, I ordered two sizes larger then my normal size. When I received them, they were still two or three sizes too small. I sent a message to their customer service letting them know. They said I had to take pictures of them or my message could not go through. I attached a sample photo of something from my computer documents just to send my message. I am 80 years old and do not own a camera nor do I know how to do the technical stuff they instructed me to do. Make long story short, They closed my ability to even communicate with them after I politely explained this and tried several times. Each time I got the same response. They obviously didn't even read my messages. No help at all for my situation. After the third try, they closed my options to even communicate with them and no more responses from them. I found an 800# and called it. The recorded message instructed me to only communicate with them from their website. No more options for me. I am stuck with the hoodies I can't wear. Don't buy from this HORRIBLE Company!
Can't get a response from there customer service and if your order for joyful shopping theyre all be big scam, all there product they're selling are misleading
Hi Anne. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I mede three orders. You are shown one item online. You order it, wait months, finally the order is cancelled or you receive cheap substitutions. Never again!
Hi Virgil. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I have been very impressed with the products and overall experience with WISH so far.
I will continue to shop as the prices are very reasonable as well.
Not able to track late shipment, terrible service, website. This website is based in China but that is not clear until you try to find a lost shipment..
Hi Arthur. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Merchandise comes in timely manner. Reviews, sizes, colors and much more available on the page of the product. Refund policy available. Feedback and support available.
Products are great, and shipping times are reasonable. The site's product selection is expanding for the better. The free discount spins are a nice perk.
Items arrived later than originally said when purchase was made Items were to be gifts and arrived too late. Also, items were not as big as pictures appeared.
What purchase i looked on august 1 2018 and i dont see what l bought so please send details. I have nothing on my purchase history with wish. So send info. Thank you.
The only thing that frustrates me is when I get the wrong items. I do get an immediate refund and am VERY happy about that. But I would rather have the items ordered.
Love having this app I don't have time to shop and this saves me so much time and people so nice and pick the best produce and meat very fast and friendly service.
It was a waste of time. I never received my items and a couple of times received the incorrect items. I sent pictures and received nothing but excuses from so many different people.
On site shopping was great. But none of my items have come in yet. This is the first time in a long that my items have not come in before the date expected
It's a very bad online services I ordered stuff never came and wen I go into it it says it has came and the received button is hit not happy very bad site
Overview
Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.
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- San Francisco, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rob, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.