I love wish no problems at all. Anything I order I get refunded if it's poor quality or if it's late I can show the proof of this... wish is the best thing ever
Ordered 7 weeks ago - 6 items and have not received anything. Just got notice that I will not receive anything till August 27 at the earliest. THAT'S 12 WEEKS! Ordered 2 items from eBay on same day - have received both already from Hong Kong. DO NOT BOTHER WITH WISH. WISH I HADN'T.
We're here to help, John! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
You cannot trust this company and the things that come are different from the pictures when you first order. The first time I had a problem with Wish it was a "leather jacket." Obviously I wasn't expecting real leather for the price, but what came looked kind of like a shiny trash bag which is nothing like what the pictures on the website looked like. They refunded me for this, but then when a ordered a Phone charger with USB cable it arrived with no cable and for an outlet in a different country. They said that their website clearly tells you to select a certain size to get the right product, but I never saw this anywhere. They say the will refund me if I pay to ship the item back to China. I had a similar problem with another charger where I tried to go back and select the right "size" to get the product advertises and they said not to worry, just send the item back to China and I can have a refund. I cannot even imagine how much money I would have to spend to send items from the US to China. You cannot trust this company.
Everything I have ordered is just super. Quality is great. I just want to order everyday. I am telling everyone about Wish when I am asked where did you get that. I can't thank you enough.
I ordered bicycle convention kit on the 4th of March 2020. Making my order wish promised, first you receive goods and then pay a bill. At first delivery date was at the beginning of April. I receive nothing. Then I requested what happened to my order. In email from wish was told, sorry delivery is late, new date is at the beginning of May.
The same continued in every month and so far I have not received my order, but bills started coming from Klarna bank, requesting me to pay the bill, of course I didn't pay for nothing. But bills continued to come and I refused to pay. Finally started coming bills where they threatened to my credit references. Then I was full of that case I conducted officials what to do. And sent very bitter letter to wish. Then they told they have compensated my payment, which actually I never paid, to wish cash, where I'm supposed to buy more goods. Now I try to transfer that money to my account and pay the original bill. This whole case has been so complicate and difficult, I've spent so much time and effort for nothing and tens of euro for telephone bills. I consider this company works on limit being scam or normal. I never will buy anything from that company.
Hi Eino. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I had an experience, never received my item, they wouldn't do anything to help me.
My mom ordered a handbag from wish a month and a half ago and she still hasn't received her order.
They dropped back all of my order. It happened more then one month ago and they didn't pay back anything. They don't write real answer, just automatical letters. I lost my money. They are thieves!
Don't believe the expected delivery date. It takes forever. I ordered April 22 with an expected delivery date of May 2 - now it is May 10 and nothing. Hope that I actually get what I ordered.
Never had an issue with wish. Its always been the best. Slow delivery. But you get whats you pay for. Everythings cheap and it always comes. Always before the time its meant to too. Great
The very basic scam known to mankind. You order product, pay and never see product. No way to contact, the management of this company is rooted in and destined to hell. RUN AWAY SCREAMING FROM WISH. GOOD NAME FOR A COMPANY, YOU WISH FOR WHAT YOU PAID FOR.
Hi Mark. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I ordered some items and one was defective. I wrote to them and within 24 hours they refunded my money. They have excellent customer service. I would recommend them to anyone.
Okay, so I'm checking all of your reviews and some of them are positive and some are negative feedbacks. So i've ordered a lot if items on Wish and Geek app. I hope all the items I ordered from them will be delivered to me without any damages or any mistakes. I'm just really concerned about credit card. I've seen a lot of reviews concerning about their credit cards that their money was like stolen or something because of Wish and Geek. Right now, I am already concerned about it because it is my first time ordering items on the app using a creit card. I hope all the reviews about how their money was stolen from their cards because of the app won't happen to me and I also hope the items I have bought using my card will be delivered to me without any damages or mistakes. I hope they are not really a 'scam' or a 'fraud'. But right now, i just need or I'm asking for friend regarding stealing money from my card. If it happens to me (which I just hope and pray that it won't happen to me), what should I do and what will I do? Any helpful response or answers or tips are mostly appreciated. Thank you and have a great day ahead ya'll! :)
Wish app is misleading! They are basically Ebay! Wish is the middleman of Ebay. At least Ebay is TRANSPARENT about the SHIPPING date prior to purchasing the item; at least Ebay is TRANSPARENT about the COUNTRY and BUSINESS your making the purchase from. SHIPPING, COUNTRY AND BUSINESS information is crucial information to disclose to the customer while assisting us make a wise decision about our purchase and investment. Wish wont be in business very long, once the customer begins to connect the dots, they will go directly with Ebay by removing the middleman and paying less for their products.
I sent everything they asked for as to how do I get a product resent with no answer. It's like they answer the question with the information that I gave them!
I love shopping at wish.com! I have purchased many items through them and have always been satisfied. I use a lot of their items for gifts. I would highly recommend them!
Some items are good and arrive fast. Some take so long you forget you even ordered them. Prices can be good on some items. Others the quality isn't worth the price
Always make sure you fully read the description of the product you are buying! If you don't you'll end up without something completely different than what you thought you were buying.
I have ordered and received several items from Wish. I have not experienced any problems with the orders or deliveries. I have been very impressed with the prices of each item.
I am happy and content when I get my items :) I am not much of a writer so I really don't know what to say. If i am missing anything i usually get a response and or refund back fast.
The price and value is beyond belief, I love everything about it! I enjoy the clothes, the fetish items, the tens units, the pet products, I'm thrilled with all of it!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.
Thank you for shopping with Wish, Jevashia!