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How would you rate Wish?
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Canada
1 review
13 helpful votes
Follow Jevashia S.
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I love wish no problems at all. Anything I order I get refunded if it's poor quality or if it's late I can show the proof of this... wish is the best thing ever

Date of experience: May 23, 2016
Wish C. Wish Rep
over a year old

Thank you for shopping with Wish, Jevashia!

Australia
3 reviews
0 helpful votes
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Ordered 7 weeks ago - 6 items and have not received anything. Just got notice that I will not receive anything till August 27 at the earliest. THAT'S 12 WEEKS! Ordered 2 items from eBay on same day - have received both already from Hong Kong. DO NOT BOTHER WITH WISH. WISH I HADN'T.

Date of experience: June 11, 2020
Wish C. Wish Rep
over a year old

We're here to help, John! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Minnesota
1 review
3 helpful votes
Follow Brianna I.
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You cannot trust this company and the things that come are different from the pictures when you first order. The first time I had a problem with Wish it was a "leather jacket." Obviously I wasn't expecting real leather for the price, but what came looked kind of like a shiny trash bag which is nothing like what the pictures on the website looked like. They refunded me for this, but then when a ordered a Phone charger with USB cable it arrived with no cable and for an outlet in a different country. They said that their website clearly tells you to select a certain size to get the right product, but I never saw this anywhere. They say the will refund me if I pay to ship the item back to China. I had a similar problem with another charger where I tried to go back and select the right "size" to get the product advertises and they said not to worry, just send the item back to China and I can have a refund. I cannot even imagine how much money I would have to spend to send items from the US to China. You cannot trust this company.

Date of experience: March 28, 2017
California
1 review
0 helpful votes
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Fantastic
February 23, 2018

Everything I have ordered is just super. Quality is great. I just want to order everyday. I am telling everyone about Wish when I am asked where did you get that. I can't thank you enough.

Date of experience: February 20, 2018
Finland
1 review
1 helpful vote
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Delivery problem
September 18, 2020

I ordered bicycle convention kit on the 4th of March 2020. Making my order wish promised, first you receive goods and then pay a bill. At first delivery date was at the beginning of April. I receive nothing. Then I requested what happened to my order. In email from wish was told, sorry delivery is late, new date is at the beginning of May.
The same continued in every month and so far I have not received my order, but bills started coming from Klarna bank, requesting me to pay the bill, of course I didn't pay for nothing. But bills continued to come and I refused to pay. Finally started coming bills where they threatened to my credit references. Then I was full of that case I conducted officials what to do. And sent very bitter letter to wish. Then they told they have compensated my payment, which actually I never paid, to wish cash, where I'm supposed to buy more goods. Now I try to transfer that money to my account and pay the original bill. This whole case has been so complicate and difficult, I've spent so much time and effort for nothing and tens of euro for telephone bills. I consider this company works on limit being scam or normal. I never will buy anything from that company.

Date of experience: September 18, 2020
Wish C. Wish Rep
over a year old

Hi Eino. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

New York
2 reviews
4 helpful votes
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Scam
April 13, 2019

I had an experience, never received my item, they wouldn't do anything to help me.
My mom ordered a handbag from wish a month and a half ago and she still hasn't received her order.

Date of experience: April 13, 2019
Hungary
1 review
9 helpful votes
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They dropped back all of my order. It happened more then one month ago and they didn't pay back anything. They don't write real answer, just automatical letters. I lost my money. They are thieves!

Date of experience: June 21, 2017
Canada
1 review
8 helpful votes
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Don't believe the expected delivery date. It takes forever. I ordered April 22 with an expected delivery date of May 2 - now it is May 10 and nothing. Hope that I actually get what I ordered.

Date of experience: May 10, 2016
Australia
1 review
0 helpful votes
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BRILLIANT
January 20, 2018

Never had an issue with wish. Its always been the best. Slow delivery. But you get whats you pay for. Everythings cheap and it always comes. Always before the time its meant to too. Great

Date of experience: January 17, 2018
Kentucky
1 review
0 helpful votes
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Scam artists
June 29, 2020

The very basic scam known to mankind. You order product, pay and never see product. No way to contact, the management of this company is rooted in and destined to hell. RUN AWAY SCREAMING FROM WISH. GOOD NAME FOR A COMPANY, YOU WISH FOR WHAT YOU PAID FOR.

Date of experience: June 29, 2020
Wish C. Wish Rep
over a year old

Hi Mark. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Michigan
3 reviews
11 helpful votes
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Wish Rocks!
January 1, 2019

I ordered some items and one was defective. I wrote to them and within 24 hours they refunded my money. They have excellent customer service. I would recommend them to anyone.

Date of experience: December 31, 2018
Australia
1 review
17 helpful votes
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Okay, so I'm checking all of your reviews and some of them are positive and some are negative feedbacks. So i've ordered a lot if items on Wish and Geek app. I hope all the items I ordered from them will be delivered to me without any damages or any mistakes. I'm just really concerned about credit card. I've seen a lot of reviews concerning about their credit cards that their money was like stolen or something because of Wish and Geek. Right now, I am already concerned about it because it is my first time ordering items on the app using a creit card. I hope all the reviews about how their money was stolen from their cards because of the app won't happen to me and I also hope the items I have bought using my card will be delivered to me without any damages or mistakes. I hope they are not really a 'scam' or a 'fraud'. But right now, i just need or I'm asking for friend regarding stealing money from my card. If it happens to me (which I just hope and pray that it won't happen to me), what should I do and what will I do? Any helpful response or answers or tips are mostly appreciated. Thank you and have a great day ahead ya'll! :)

Date of experience: January 19, 2016
Nevada
1 review
11 helpful votes
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WISH APP VERY MISLEADING
November 9, 2019

Wish app is misleading! They are basically Ebay! Wish is the middleman of Ebay. At least Ebay is TRANSPARENT about the SHIPPING date prior to purchasing the item; at least Ebay is TRANSPARENT about the COUNTRY and BUSINESS your making the purchase from. SHIPPING, COUNTRY AND BUSINESS information is crucial information to disclose to the customer while assisting us make a wise decision about our purchase and investment. Wish wont be in business very long, once the customer begins to connect the dots, they will go directly with Ebay by removing the middleman and paying less for their products.

Date of experience: November 9, 2019
Florida
1 review
1 helpful vote
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I sent everything they asked for as to how do I get a product resent with no answer. It's like they answer the question with the information that I gave them!

Date of experience: February 10, 2016
Michigan
1 review
0 helpful votes
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Great!
June 19, 2018

I love shopping at wish.com! I have purchased many items through them and have always been satisfied. I use a lot of their items for gifts. I would highly recommend them!

Date of experience: June 17, 2018
Canada
1 review
0 helpful votes
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Shop carefully
June 13, 2018

Some items are good and arrive fast. Some take so long you forget you even ordered them. Prices can be good on some items. Others the quality isn't worth the price

Date of experience: June 11, 2018
Arkansas
5 reviews
4 helpful votes
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Always make sure you fully read the description of the product you are buying! If you don't you'll end up without something completely different than what you thought you were buying.

Date of experience: July 6, 2017
Tennessee
1 review
0 helpful votes
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Very satisfied customer
January 13, 2018

I have ordered and received several items from Wish. I have not experienced any problems with the orders or deliveries. I have been very impressed with the prices of each item.

Date of experience: January 13, 2018
Utah
1 review
0 helpful votes
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Happy
January 19, 2018

I am happy and content when I get my items :) I am not much of a writer so I really don't know what to say. If i am missing anything i usually get a response and or refund back fast.

Date of experience: January 16, 2018
Kentucky
1 review
0 helpful votes
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I love Wish
February 18, 2021

The price and value is beyond belief, I love everything about it! I enjoy the clothes, the fetish items, the tens units, the pet products, I'm thrilled with all of it!

Date of experience: January 16, 2018

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778