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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I love using wish for gifts and myself. It has every thing I pretty much want. But I can't give it five stars because some of the products aren't always what they show. Which is kinda a bummer. But over all good app to use, just plan weeks ahead if your gifting.
All stuff I order very satisfy with purchase affordable thankyou worth the wait. Great quality and quantity very glad it's convienent.
Everything has gone well well just two minor defects which were handled quickly and made me a very happy consumer, for that I will return often...
Thank you, Wilma Peirson
Faulty and falsely advertised goods. Overpriced and postage times far too long. Postal costs are extreme for more than 1 of the same item from the same supplier! Account deleted will never use again.
I've just checked my credit card account and the full amount of my purchases has been repaid.
But still no contact or paperwork!
Very grateful - be careful.
I ordered 2 coats(medium) for my wife who is size 14 (UK). The order came through on time but the coats were about two sizes too small. The coats appear to be good quality for the price I paid. There were logos/detail on the coats that were not visible on the pictures on the web site. There was no paperwork with the packages.
I clicked on "Return item" and stated the coats were too small. I had to include pictures!
I re-read the returns policy and it says that returns postage IS NOT PAID by the company.
As yet I have not received a reply.
I ordered all my stuff 3 months ago, I only received 1 item and the material was so thin I could not wear the dress at all. When I picked up the item at the post office I had to pay a fee again, and im still waiting for my other items to arrive. The tracking numbers they provide on the site is also incorrect its very difficult to contact wish. No one has returned my messages yet. Its not worth it. Please stay away from this site!
Wish reviewed by Simon Turner
Simon Turner
Simon Turner
Lewes, GB
15 reviews
Published 4 minutes ago
Avoid these scammers.
Avoid these scammers.
They sell very cheap crap that falls apart as soon as you use it. They fraudulently sell Miracast dongles as Chromecast 2 devices and they list the full detailed technical specs for a laptop only to add the words 'screen protector' hidden at the very end of the text.
When an item is incorrect or just does not turn up (as happened with me) their service department does not bother to read your ticket and writes back with something completely irrelevant. It takes multiple requests to get any useful response from them and from then on they ignore you. They still owe me for a drone that (the useless carrier) Yodel admit they left on a road a third of a mile from my house but they won't even open a ticket with Yodel (as they are required to do in such circumstances).
Avoid these criminals. They are not worth the pain.
Ordered a phone cover badly scratched couldnt cope with sending it back but the 2nd and only never again order was a samsung tab cover and they sent an ipad mini size.
They have been more faster with there deliveries since I started with them rhey have been great on deals..
Wish is a really great site, helping those who are wealthily challenged, by helping them save hundreds, maybe thousands of dollars on products that would help improve their quality of lifestyle.
The only downside is the shipping, which is excusable due to the fact that they must be a really busy service.
I had a good experience and received my item on time. I'm quite happy with the service provided, and would consider using this site again.
I ordered 2 Quadvopter drones back in December 2017. They were delivered in dark gray plastic unpadded plastic wrap. I carefully assembled them and charged up the provided battery. Both were inoperable. Couldnt hold charge.
Within my 30 day return window, I requested a return and refund. Their customer service representatives were not concerned and gave me the run around. Typical of scammers. I submitted pics of product box and expose items as requested. Then they wanted pictures of the original labels that were on the delivered packages. Then they asked for packing slips which there never was any in the package. They deliberately would not honor their defective products as returnable. I humbly reported their horrible sales practices to my credit card company and now must dispute the $194.-
This has got to be the worst experience I have had ordering online. Product shipping not included or disclosed when ordering. $15 to get a $1 item, for example. Also, none of the items do far have fit. Wrong colors, too. Good grief. Never again!
I ordered two harnesses one on January 30,2018 & one on January 31,2018. The harness I ordered on January 30,2018, that was almost to my destination, then suddenly, it says the shipment would be delayed and they would be sending me a new expected delivery date. Now, the harness I ordered on January 31,2018, that one also has a tracking number, but it hasn't left the country according to the number. I contacted support but they are no help whatsoever on anything. They refuse to do any kind of refunds unless its passed the estimated delivery dates. Then what, they'll say its passed 30 days and a refund isn't available. Last time I ordered, I got my exact item. I'm starting to believe it was a fluke thing that won't happen again.
Do not buy anything from this website its nothing but a ripoff cheap crap. I purchased a faux fur gray vest and it was a cheap thin fleece vest I would not put on my dog.
Very good and on time thanks i will be sure to use you again in the future and will see more of what you have to offer great experience
I have ordered from Wish.com a few occasions. I like the pricing and on occasions you can get items for free but pay shipping only. I would however advise everyone to check out that shipping cost before you add it to your cart. Sometimes you can find the same product you pay for with shipping being cheaper than the free one. Pay attention and read the descriptions and look at shipping charge and you will be fine with finding the best deals. Shipping times, however, are very slow.
I have placed orders in September & October 2017 and were meant to receive them in Dec/Jan. These were birthday gifts and now all items had to be refunded to me. No effort was made to track my parcels. Till date, i have still not received anything. Very inconvenient shopping definitely not made easier
I have ordered several items from Wish.com. Most have come in excellent condition, but some havent even shown up. Really and truly I still love their site! Anytime I have had a problem they were very quick to either offer a replacement or refund. My family and I will certainly continue to shop with Wish.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members