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California
1 review
7 helpful votes
Follow Debbie L.
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Ordered a pair of sandals: 1. Didn't know was coming from China, 2. Quality is super cheap 3. Tried to contact the company, no luck. Total ripoff! Ads look good but don't be taken in.

Date of experience: June 16, 2017
California
2 reviews
3 helpful votes
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Poor customer service, inferior products, lengthy shipping times all leave feeling scammed. They named wish, because their customers are only left with wishes

Date of experience: June 12, 2019
Canada
1 review
2 helpful votes
Follow Genadi L.
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I order this and PAY! August 5/17, still don't have a f... only stupid answer:

Edit Rating

Order Placed:
Aug 5,2017
Details

Digoo DoorBell 720P HD WIFI Wireless Video Camera Viewer Night Vision Door Phone Ring Bell Alarm Smart Home Security Syste
Store: jaysaz
Quantity: 1
Estimated Delivery by Oct 17,2017

We apologize for the delay and appreciate your patience. Please contact us within 30 days of your order's estimated delivery date if you require assistance.

Your Order

Processing

Shipping

Almost there!

Estimated Delivery:
Oct 17,2017

Date of experience: October 17, 2017
Australia
1 review
0 helpful votes
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Two months later still no package to be found! Customer service reps that email you are idiots. Refund has been over 2 months in getting approved!

Date of experience: June 7, 2020
Wish C. Wish Rep
over a year old

Hi Anna. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Pennsylvania
9 reviews
24 helpful votes
Follow Dr A.
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I placed TWO ORDERS on April 8 for Hand Sanitizers " 60/120/300ml Disposable Rinse. Store: Wiscolux
Quantity: 1
Size: 300 ml & 3 bottle
Status: Shipped
Tracking #: LN*******CN
Delivery Estimate:
Apr 14,2020 - May 7,2020"
However, after receiving a PHONY Tracking number, the items were NOT ARRIVED. I DO NOT recommend this site.

Date of experience: May 7, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
5 helpful votes
Follow David J.
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Hi everyone,
Wish is a good place to order Items for a low low price, I have order 15 watches, three tops, I gave the watches out to my clients for Christmas last year and my clients loved them, on the tops make sure you order one size up, i got one for me and two for friends my friends was happy with what she got and so was i. Wish is alot of stores I mean alot of stores put all together into one shop (WISH) I knew when i was ordering and paying only a dollar for a watch i wasn't going to get real Rolex., Just remember there's a 3 day hold on anything coming into the USA, you won't get your idem at the same time because of all the stores on wish each store ship different I didn't get my 15 watches or my tops at the same time but i did get everything orders thank you wish. I hope you give Wish a try i'm sure you end up being satisfied about ordering from wish as i have
Thank you

David Johnson

Date of experience: April 20, 2016
Maine
1 review
0 helpful votes
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AWOL tv antenna
May 20, 2020

I "purchased" an inexpensive tv antenna from Wish on April 16,2020. I was told I would receive the item between April 28 through May 12. Wish provided tracking of the antenna until it left China.

On May 12, after not receiving the antenna, I received an update that the item would arrive between May 13-May 27. I was able to find a toll-free "customer service" number to call, however no service was available due to Covid 19. I was provided an e-mail address so I rattled off a quick complaint. I explained that I was not pleased with the abrupt, last-minute change with the delivery date. I went on to mention I was upset that no tracking information beyond China was available. My final issue was that no information was provided regarding the company which would ultimately deliver the antenna. No mention about whether USPS, FEDEX, DHL, or UPS would complete the delivery.

About 2 days after I sent my email, I received a useless "reply". No new information was provided. I was provided the same tracking information, none beyond China, no information on which company would deliver the antenna, and that I would receive the antenna by May 27. Needless to say, my confidence is quite low in actually receiving it at all.

Date of experience: May 20, 2020
Wish C. Wish Rep
over a year old

Hi Paul, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
1 review
0 helpful votes
Follow Barry R.
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This site is a load of rubbish. Nowhere did they say that the order will take 6 weeks to arrive. They said the item will be processed between the 17 and 23rd May and like normal I said go ahead as the articles are for my Grandsons birthday on the 26th May. Only when I tried to track the goods was I informed to expect the goods on the 6th July and now because the goods are shipped I cannot cancel the order. DO NOT USE WISH BECAUSE YOU WILL NOT GET WHAT YOU WISH FOR. Barry Roper

Date of experience: May 20, 2020
Wish C. Wish Rep
over a year old

Hi Barry. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
0 helpful votes
Follow Bender B.
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Store: bz1store
Order on May 25,2020 from MAKE A NOTE OF COMPANY** WISH Store: bz1store
First contact from company said shipping is on 30day delay due to COVID19
Second contact said - Arriving by Sep 2,2020
Store: bz1store
Baby Swing Seat, Baby/Toddler/Childs Garden Swing Sea, Outdoor Garden Safety Swing Seat with Adjustable Rope and Secure Belt, for Infant Toddlers Kids
Blue, Qty 1
Payment Method
Credit Card
MasterCard xxxx---
Item Summary
Item Total
$56.18
Shipping
$22.21
Order Total
$78.39 so ya just got told no refund because return policy was 30 days from date of purchase.
I will never ever buy from a site such as this again. Store: bz1store

Date of experience: December 3, 2020
Wish C. Wish Rep
over a year old

Hi Bender. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Georgia
1 review
18 helpful votes
Follow Holly R.
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I've bought 15 items from Wish. Two swimsuits, which took at least 2 months to arrive, but were absolutely impressive quality, nice material and well-lined. I was shocked. I was hoping for "ok" and ended up with "perfect!" I got a knockoff Creaclip, kitty cat purse, nail decals, 2 anime figurines, a men's hat, an insect screen, black henna, a menstrual cup, a kids' necklace (charm on a cord). The only things that didn't work were clothing items. One size fits all nightie/lingerie was not as pictured and was for sure XS. One size fits all leggings-- XS. Fit my teen daughter perfectly, though, just not me. Kitty cat panties, thin and cheaply made. "Small" light-up dog collar wasn't small. It did light up, though, would've been fun for a larger dog. I should have paid more attention to the reviews on the collars. But hey, it was $1.

If you read the reviews, you can usually get a good feeling about what is "as pictured" and what is a waste of money. Or just know what to expect. The Cat purse, for example. I love it. My daughter loves it. However, in the product photo it looks really big. The reviews told me it was smaller than pictured, which was fine with me. (Photo attached with 2-liter soda bottle and small dog for scale)

Today I saw a pretty wig for $5. Reviews said it's a piece of garbage. Did not buy wig.

I also make purchases knowing full well that it could take months. If you want a swimsuit for summer, order it now. It might not take months, but it definitely could.

Date of experience: December 20, 2016
Arizona
1 review
0 helpful votes
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Robbed by company
August 24, 2020

Had been purchasing from vendor and other than slow delivery of lower quality than expected and sizing of clothing being absolutly bogus, I was at least receiving the items. To offset the outragous delivery costs, I decided to try having the items delivered to Global US Marketing Services, 5130 N. 19th Ave, Suite 7, Phoenix, AZ. The place dhas NEVER been open during their stated business hours, and the phone voice mail at *******571 is full. Now I get email saying I missed the 15 day window to pick up items I paid for and they are charging me a 50% restocking feed. THIS IS A ROBBERY SCAM. STAY AWAY1

Date of experience: August 24, 2020
Wish C. Wish Rep
over a year old

Hi Ellen, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Australia
1 review
1 helpful vote
Follow george m.
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Inconsistent delivery
June 15, 2018

Orders do not get delivered 10% of the time
The refund system is good [it needs to be]
Longer than normal delivery times

Date of experience: June 12, 2018
Canada
10 reviews
31 helpful votes
Follow Chris P.
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wish.com is probably to most DISHONEST company there is out there. This company is basically bunch of very dishonest, corrupt LAIRS bunched together. EVERYTHING about them is FAKE. Their: advertised prices" sent in email are ABSOLUTE JOKE, 100% FAKE! Is there anybody that stupid to believe, for instance, that "original price" for their 3 in 1 wireless charger is $ 1,319? And even if they "give you" 90% off - it is still 8- 10 times MORE EXPENSIVE then pretty much anywhere else. What a criminals, what an INCOMPETENT crooks. Web site is MESS. You can not do search there as search results, for most part, have little to do with what you searched for. Further:"tactics": They lure you advertising "free item" but charge very high shipping, so basically shipping covers the actual cost of item + shipping... Then they advertise "limited quantity deal" at $1 - but of course this is JOKE as you NEVER can get it.

They are SCAM ARTISTS - BEWARE - STAY AWAY!

NOTE: Photo of their current email advertising ("up to 90 % off") - posted below. Screenshots taken are self explanatory

Date of experience: February 1, 2020
California
1 review
0 helpful votes
Follow Lorraine O.
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IF YOU DON'T WANT AN ITEM UNTIL NEXT YEAR, ORDER IT. BEFORE THE ORDER IS PLACED, THERE IS NO INDICATION IT IS BEING SHIPPED FROM CHINA OR THAT IT WILL TAKE UP TO 3 MO. TO RECEIVE THE ITEM UNTIL AFTER THE ORDER IS PLACED. A SEPARATE EMAIL IS SENT ADVISING YOU OF DELAID SHIPPING BASED ON COVID, WHEN IT IS PROBABLY INTERNATIONAL TRADE AGREEMENTS.

Date of experience: July 12, 2020
Wish C. Wish Rep
over a year old

We're here to help, Lorraine! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Australia
1 review
7 helpful votes
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Wish.com used to be great value for money. Now they are just a rip off. I won't be buying from. Them again

Date of experience: December 10, 2018
Canada
1 review
0 helpful votes
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Don't buy from wish
August 4, 2021

All items I've ordered from them are damaged, used or poor quality... it a store of garbage, don't buy from this site...

Date of experience: August 4, 2021
Wish C. Wish Rep
over a year old

Hi Mohd. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

GB
1 review
5 helpful votes
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Very good
September 29, 2015

Hi my name is Julie Wilson I've received a package witch I never ordered again... I let it go the first time but I do love shopping with wish, I would just like the things that I have ordered.

Date of experience: September 29, 2015
GB
2 reviews
8 helpful votes
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Refunded me
June 24, 2020

Was unhappy with the goods that I was sent and wish gave me a full refund.the only problem is lengthy delivery times.

Date of experience: June 24, 2020
California
1 review
1 helpful vote
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I only received half of my order and their customer service is nonexistent.
They get your money and don't care beyond that.

Date of experience: June 29, 2020
Wish C. Wish Rep
over a year old

Hi Bill. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
3 helpful votes
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Worst company ever
August 23, 2020

No way to contact seller or customer support. Refund not possible until after latest projected delivery date but that date keeps changing!

Date of experience: August 23, 2020
Wish C. Wish Rep
over a year old

Hi John. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778