Yodel UK

They say they have attempted to deliver my parcel on three days in a row, saying that no one was in and a note was left, this is total crap, someone was in and no notes left. They said they tried to deliver at 12.04 today no one in note left, i was stood looking out onto my street at this time no one has been and again no note. The are the worst, laziest and most untruthful delivery company ever. My advice STAY CLEAR and NEVER use them.

They are thieves! Every single one of them are conspired to steal your parcel! The driver didnt even ring my doorbell and said he "delivered" the parcel, when i asked them to produced proof they couldnt, only citing gps location as proof? Wtf? Getting in touch with them is uselessly as they are all scammers in cohorts! Getting in touch with uniqlo is also useless as they are all together in this cesspool! They are all thieves and will continue to steal from u!

Booked delivery with yodel through Parcel2go (also terrible). They picked up my parcel and then issued an e-mail saying it hadn't been picked up, as i hadn't been there at the pick up i immediately re-booked another as directed. Found out that it had been taken and contacted them to see where it was as it hadn't been delivered. They wouldn't talk to me as they said it was booked through another company, even though they now had my parcel. When parcel2go spoke to them they said they had to re-book a pick-up, already picked up! Nice little scam they've got going, my parcel has been stolen and i'll be reporting a theft with cctv footage of the pick-up. Dishonest cowboys!

In the space of 3 weeks I've had 4 parcels not delivered - 2 already declared lost - the rest STILL in transit two weeks later. Totally given up with Yodel and the website has been down twice in 3 days sort it out Yodel - off back to Evri - you've cost me a fortune!

I am fed up of things arriving smashed & like jigsaws either to me or to buyers. Terrible disgusting company

I was in the house on three occasions when they arrempted to deliver. Nightmare. I then rang tracking to try and tell someone more instructions to make it easier for them only to be told that my parcel would be redelivered again. This would be fine if it hadnt had three failed attempts already

Literally do not buy from companies that use yodel anymore!

In the past year I've had 5x deliveries from yodel and had problems with 4 of them!

Why are they so bad? Why do companies still use them? How are they still in business?!?!

As much use as a chocolate fire guard. I live at no 13 the card I found sticking out of my letter box (obviously too difficult for the van man to push the postcard sized delivery note all the way in.) needed me to reply eitherto telelphone number or contact them on their web site. The site does not give any opportunity to inform the poor company that their driver not only is over worked and too tired to put postcards all the way into the letter box but they also put the card into no 13 when it should be for no 14, who were in all day and didn't get a parcel. The website is user unfriendly, the telephone number is for people who feel the need to be talked to like a half wit. And there's abouta s much chance of me collecting a parcel from 40 miles away from a company who are as easy to talk to asthe pope is.

The best courier logistics company in England, which lies.
I ordered a product and did not receive anything.
Then I ordered the same product again, because the first one disappeared and no one knows where.
I took time off from work to stay at home to receive the package.
I followed the tracking and there were about 4 minutes left for the package to reach me.
But it wasn't like that, he kept moving away from me.
At the moment I started to follow the car and see where it was going.
He stopped at a place near the forest, between Burnley and Accrington and moved some packages from the van into the smaller car.
I waited the next day, thinking it would come.
But it wasn't like that, Trachingul was shown to me delivered to my home.
Good people, please don't trust the Yodel company to deliver any packages.
Better deliver with EVRY, DPD, ROIAL MALE or with another company.
Drivers steal packages, be careful with which company you deliver.
Feedback

Not sure where Yodel have delivered my parcel - they say it's been delivered but it's not been delivered to me or to any of my neighbours. I did not receive the promised two hour delivery slot email either. Used webchat to find out what was going on only for Lekhika to tell me that the delivery slot had been emailed to an email address that very definitely isn't mine! So now I've been provided with someone else's personal email address and I've no idea where my parcel is? Yodel said the parcel arrived earlier than expected so delivery was attempted 24 hours earlier than promised but who knows who the Yodel driver has given my parcel to! Lekhika then terminated the webcat without answering my questions!

Harible service, trying to change ny adress planty of times on website not allowing me, contact costumer services they was not able to do it the explanation was the parcel is on the way for two days, just give up not use this service very bad experience with Yodel.

0 for all of you that works in the place!
I made an order on ebay
And this idiota left my delivery outside my door, the things when missing and they simple said that the left in a save place that was
My front porch or one of you guys never delivered right! Who knows! Hope you guys break asap! Stop distroing peoples life
Made i complaint that 4 parcels from america has never arrived and you saying that you guys would look into the case is a lies, i will be another custmers of ours that end up without the parcels and with a bloody sorry right! I am going to make a police report about you guys because will be the obly way of getting some of my money back from ebay! You guys are the worst company at your business! 0 you guys are 0 professionals

Yodel message said your package will not be delivered as it is now damaged.
Asked for photos they refused and then hanged up on me.

Arrogant and rude

This company should be closed down.

I missed the 1st delivery due to a fall. I am disabled and had to go to hospital. On getting a card I rearranged delivery the next dat to a different address, all was confirmed. I tried all day to track but it wasn't updated. I tried to ring customer services but its automated and it doesn't help. I used their chat and twice was told to keep checking the tracking and to remain at the property. By 8pm I used chat again and was told it would be with me at their earliest, I asked which day and she couldn't or wouldn't say, she just kept repeating thank you for your patience, your delivery will be with you at our earliest. By this time my patience had run out and I asked if she expected me to wait indefinitely. And she repeated herself again. Avoid at all costs, they lie have no sense of urgency, make promises they have no intention of keeping and will not speak to you personally. Awful company!

Yet again we had no choice in delivery company and got stuck with Yodel. This time it was books sent out by the open University for a course that they have lost. Clamour they have been delivered only not to our house. We have security cameras and a ring doorbell so can prove it they haven't been delivered here. Our neighbours have also checked their security footage and no delivery was made on our small 10 house street. They have investigated and the driver insists he got it to the right address but they themselves confirmed the drivers GPS doesn't place him even close to our home address. Yet still they say the driver is right and the books were delivered to the right place. Have even checked the delivery address with both Yodel and open University and they were no errors. This service is beyond a ridiculous and as a result has actually affected someone's education as they now don't have the required books and the course began today. No help offered and online chat gets cut off by the customers service reps. No response to emails and not answering phones. Just a recorded message to go through online chats. So what do we do now?

Don't use this company, they only care about the money, don't care about your parcel.
I am very disappointed and shocked with the service that has been provided by the YODEL. I was expecting a parcel from virgin media, however I had to go out therefore nobody was at home, so the driver instead of taking the parcel back, he left it outside of my house in a heavy rain, I didn't get home till late. When I got home, saw the parcel in front of door, water went inside the parcel as it has been outside for 5hours.The parcel contained the Internet router inside, which has been damaged and not working anymore due to the driver stupidity.
DO NOT USE THIS COMPANY.