Zulily

I have been shopping at Zulily since June 2011. Since then I have placed 20 orders so far. I mostly shop for my 4 & 1/2 yr old daughter (clothes, shoes, books, toys). Out of all the orders placed so far, Zulily cancelled only one for unavailability. But then they made up for it by offering me a $ 10 store credit. One of my recent orders was for a handbag, They sent me a wrong style. I complained via email. They responded promptly by refunding the full price of the bag. Plus they offered me a $ 10 store credit by way of an apology & also let me keep / donate the bag that I'd received. All the stuff I ordered so far were all excellent quality. No regrets at all. I found them very professional in their customer service. I do wish though the shipping was faster. But I guess thats how it works for flash sales sites. I just plan ahead & order a size up. I do not order stuff I may need soon. I will continue to shop at Zulily & also recommend this site to my friends.

I am done with Zulily. I have placed so many orders with them, some have gone well but several have not and I will not give them another dollar. They messed up an order at Christmas time and I was stuck trying to figure something else out and they've done it again with Mother's Day. They think it's okay to cancel items after the order was placed weeks prior and then just put a $10 credit on your Zulily account so you can turn around and spend even more money with them! That is not good service and it is a joke. This company cannot be relied on with things like gifts because the order will most likely get messed up or show up too late.

Many customers have complained about the slow shipping times, but that is the way their site works and how they get lower prices. I always pay attention to the approximate shipping date when ordering and Zulily is good about meeting that date 90% of the time. The other 10% of the time, they will send me an email letting me know an item is taking longer than expected and they give me an option to cancel my order at that point if I want. I have had a couple things arrived damaged or they just plain cancelled because they ran out of stock, which was a bummer, but they always refund me AND credit my account with $10-$15 for the inconvenience. I shop there way too much!

I've ordered a number of items from Zulily. I ALWAYS read the size chart posted and I almost always have to order a size up according to the measurements. If I fall between two sizes, I ALWAYS order the larger one. Even so, the clothing almost always doesn't fit or is way too tight. I'm done buying clothes from them unless I know the brand from other stores.

I've had better luck with non-clothing items.

And, yes, shipping takes forever, but that's kind of their deal and they explain all of that very clearly on the website. The return policy stinks, especially because the clothing they send does not adhere to the size chart measurements given. However, I did have one positive interaction of cancelling an item before it shipped, so there is that.

I am absolutely ADDICTED to Zulily! I visit the website every single day to see what new items they have. I am very well aware of the "fine print" such as no returns, extended shipment dates, etc., but due to the long length of time I have been a shopper with them, I am very willing to take the chance. The prices are great and I get something different so I'm not wearing the same thing as everybody else is. I absolutely recommend it to all online shoppers. Any website has its own problems with deliveries but that is really rare. The products are definitely worth the taking the chance!

The prices and pictures of the products are deceiving. I honestly believe all the companies and stores are legitimate. But they sell all their defective and damaged products through Zulily website. These clothes, shoes, and products are most likely the irregulars during the production process. Rather than dispose them, they are up to the minimal standards to be SOLD. It's the Lemon Law for clothes; AS IS. We good folks work very hard and trying to find good prices for our families but a no return policy is too much of a gamble.
Anyways I purchased a beautiful maxi dress, it was so long and wide, two people could fit inside. I'm stuck. Now waiting on another order I placed. Very disappointed :(

I love Zulily. I go there first when I need something for my home, office, myself or my kids. Prices are always excellent. Unfortunately they usually take about 3 weeks to deliver. So if you are in a hurry find what you want and then see if they are doing fast ship on that item. Today I got a king sized comforter for $20.00 in about 5 days. That was a great deal any way you look at it.

Thus far, my first experience with your company has been bad. I ordered over a month ago and have yet to receive anything. You reached out with facebook messenger a few times, stating my items were shipped, on the way, etc... then 2 days ago I was refunded for part of my order. Got another message today stating my items should be here today. I hope the quality surpasses the order/ship time and I get an explanation soon as to why my order's been partially refunded.

Wonderful shopping experience to find really unique things, presents, gifts, and something
Special for yourself or home. I love how quick things are delivered. I love the layout of the Zulily site. I don't care for the length of time a brand is for sale meaning at least let a brand be on sale for a two week period some people live paycheck to paycheck but I love you
Zulily keep up good work.

I have been buying from Zulily since 2010. Most of what I've purchased has been nice, but like others, I've found that some of the clothing is smaller than normal, if bought in person. Lately, I've found that some clothing is coming from China, and their sizing is way off, and very small. Also, the shipping for just one item is always $5.99, no matter what it is. I bought a shirt, and had to pay that much, which was almost 1/2 the cost of the shirt, plus!
Trying to just buy home goods, or pet items now, and staying away from most clothing. Lower the shipping costs, please!

I purchased a 2-piece dress set for church for $110. It looked very nice online. When I received and unpacked it, I was stunned to see the cheap quality. Additionally, I ordered a size up and it was still too small. I now understand why you cannot return their items. I will never buy from them again! I would not be seen wearing such quality of clothing. I should have read the reviews first as well.

Zulily shipping is horrible. You never know when your package will arrive. I waited at least 2 weeks before my tracking was available. When I order something I expect to receive within a week or 2. Never happens. I have started ordering from different on line stores that guarantee a delivery dates.

The original idea of Zulily was to partner with specialty name brands to offer deep discounts on certain products. Nothing is returnable unless it's damaged in some way. If you don't like it, too bad! Now they have unidentified manufacturers making products just for them, showing original pricing (?) really high, and then "discounting" it. The products are poor quality and not worth the price. But you can't return them! Buyer beware - it is NOT worth it.

Had I known that they ship from China AND have some distribution center in Ghana, there is no way I would have ordered from them. They mislead by stating that the item(s) have arrived at their warehouse but fail to mention that it's in Africa! Are you kidding me? It takes weeks to even see where the order is. This was my first and last time ordering from them. I will delete all my information as I've read other reviews that it's impossible to delete your account. Avoid this company.

I ordered two tunics from zuli ly. Took a long time to arrive which was difficult for an Amazon Prime member. But the tunics are terrific, fit perfectly, and look beautiful. I will order more products from them when I don't need them quickly.

I have purchased some really great items through Zulily at excellent prices. While not everything is a great buy, Customer Service does an amazing job working with you to ensure you're a satisfied customer!

I don't recommend ordering from this site if you ever have issues with sizing. Because they don't take returns, if something shows up and the sizing is off, you're stuck with it. I stopped using them because I had spent tons of money on poor quality clothes that don't fit properly. It's fine for ordering household goods, accessories, etc.

Do not purchase Vision Training Vouchers from Zulily. They did not vet the company or it's product which is falsely advertised on Zulily.com. Zulily responded that they had no control over the product and kept my $120! The vouchers only allow you to view videoed lectures and the "presentations" are blurry, out of focus and not legible making their products useless. Contacting Vision Training was a waste of time; they merely thanked me for my feedback. CROOKS! I wanted to rate No Stars but had to choose one.

"free shipping" awarded by Zulily but shipping was charged when order completed. The text box saying you have until midnight pt to complete an order and get free shipping is not true. Customer service gives two reasons why free shipping was not given as offered. 1)order sent to different address than qualifying order 2)plants do not qualify for free shipping. I do not know how many other exceptions they have but do have the impression that they will come up more. Gotta wonder how much this company makes on shipping.

I was directed to Zulily from a website search for a household item. I was only vaguely familiar with the name and had never shopped there. As soon as I reached the site, it prompted me to set up an account. I could not get past the popup to the site, despite trying on three different browsers with different links, etc.

I find this highly offensive- I'm not handing over my email address and name just to browse a site! I don't even know what things they sell, let alone whether I would want to purchase anything. I will never shop at Zulily for this reason.

A relative mailed us a box of clothes from Zulily for our young teen. Wow is this stuff garbage! The fabric is so cheap and thin! Junky rayon and polyester made in some sweat shop in Mexico. I'm embarrassed bringing these clothes to Goodwill.

Wish I'd looked to see the ratings on this company before ordering. You can't return if you don't like it and the product as compared to catalog image is quite inferior on one out of two things i ordered. To quote other, "never again".

Ordered shoes on 11/16. Got an email today 11/26 telling me it will be another 10 days until the shoes ship. In between they sent me an email saying that slow shipping was the primary reason their prices were low. They must think the public is stupid.

I feel stupid because i did not read reviews of Zulily before I ordered.

My order is happening just like the 1800 other bad reviews say their orders happened.