Zulily

It takes way too long to receive your merchandise. I NEVER buy anything on line that I cannot return. Who would?

It takes 2 to 3 weeks to ship orders! That's just ridiculous! I will not be buying from this site anymore.

Very slow shipping. Make sure you're not in a hurry to get something as a gift if you order from them.

So much to choose from. Love everything I've gotten. Toys children's clothes, clothes for me. Kitchen items, Christmas gifts and more!

The items themselves arrived at time and were well fitted partially, but I cannot deny their cheap quality and odd designs.

Quick to charge your account with no ship date in sight. Lied about arrival date. Items received were disappointing. Not trustworthy.

Placed an order and 20 days later, not am email if my order was shipped. How long should you wait?
Ugh...

Prices are awesome and such a great variety! Customer service is always helpful and problems solved promptly. Not one bad experience!

Super prices, but just make sure they are returnable. Some are not. And delivery can take weeks. Overall I love it.

I have been a big fan of Zulily. As a matter of fact, it is safe to say I did a large majority of the Christmas shopping on their site this year and many years prior. With this said, I have had issues and now enough that I may stop looking at their site all together. First, the cost for return is stupid ridiculous. Yes... you can add multiple items. But to return one item is $8.50. That's just wrong. Second, many sites offer free shipping whilst Zulily makes you pay plenty. I understand items are being shipped to Zulily and then to the consumer... but COME ON! Finally, this season I began to question advertising for original price vs. list price on the Zulily website. Two examples: The Muk Luks I purchased were advertised as roughly $60+ for original price. I thought that $29.99+ the shipping cost of maybe $5 was a bargain. Low and behold... Walmart has the exact same pair for $24.99 with free shipping. Hmmmmmm... were these REALLY originally $60+ dollar shoes? Then, I purchased 2 claw machines for my kids stockings. I had never seen them before and really thought $19.99 (x2) plus a 7 or 8 dollar cost for shipping was okay (Original price was listed at either $29.99 or $39.99... cant quite recall). Then, I saw them yesterday at Menards for $12.99. There sign says that orignal cost was $19.99. Now how can that be so different for the exact same product. Are they scamming us? Maybe they are. Something doesnt seem right here.

I used to love this company. If you read the small print, they are a middleman company and they state that they take a while to ship, so I expected that.
However as of late, their products are grossly misrepresented on their website, you have to fight to return something when they give you the least possible information about the item and how it fits. They (customer service reps) have access to some product information via return feedback, but they do not post product reviews for the consumer to read - which is total BS in my opinion. You can get your money refunded to your original form of payment if you are prepared for a huge fight... But I'm just done with this company. Their clothing (unless it's a brand name that you know, and a lot of time you'll get what is likely considered an irregular item) is cheap and tacky and is NOT representative of what you see in the picture online. Most of those items, I'm quite sure, have been tailored or pinned to fit the model and look flattering.
Basically, even though some of their home items aren't bad - and different than what you usually see in stores, their clothing is iffy at best and their customer service - while their reps are generally nice - their policies are the worst. I've been shopping with Zuiliy for years and I can say without a doubt - I'M FINISHED WITH THEIR NONSENSE.
And Zulily, if you happen to read this - get a new on-hold song. The only one that you play is maddingly annoying!

Clothing quality is poor, looks nothing like pics. Sizing is off, no returns or exchanges, shipping slow. I wasted $86.

Customers should be aware that returned items are good ONLY for store credit. No cash or credit card is refunded.

Still waiting on my shipment from Feb. 12 and it's uh... April 1st. Really not worth waiting for. Ya think?

I go to zulily for everything you could possibly imagine, and now with boxed events I can even get groceries!

I discovered Zulily about 6 months ago and love their variety of unique items not found in your average cookie cutter department stores. If you are conscious of the no return policy, sizing charts, product material and shipping times you will not be disappointed. I have had a couple of items that were not in the best condition when received and they have always been fair in crediting my account for the entire purchase price as well as providing a $10 shopping credit. They do not want the item returned since they don't keep inventory so they suggest it is donated or I do whatever I want with it. I have found their response time to my emails is within hours and consider that top notch for customer service support. I believe they do their best to pick quality items from their vendors but even they are at the mercy of those same vendors since they don't house inventory. If you understand how they operate and pay attention to what is clearly outlined for each item as far as shipping, sizing and return policy you will love this site. They even let you know when the sizing chart is a general guideline because they don't have one directly from the vendor and if items are expected to run small or large. If you know your size and what material will give a little or not then you will have a 99% successful rate for fit. I am surprised at some of the negative reviews here because my experience has been nothing short of fantastic on many, many items I've ordered. No company will be perfect but Zulily has been very close to that in my opinion. I am constantly receiving compliments on all of my unique wardrobe finds and can't wait for my blue packages to come in the mail!

Poor quality and incorrect sizing. Complained but guess what? 2 weeks and no reply. Would never buy from them again

Purchased an item usually when not delivered Zulily gives you a 10.00 credit
For waiting and not receiving No more

Love the size of the bag but enough to hold
Phone; glasses and still have room for any other goodies.

Always has something fun and unique on this site. Can find things that are quality products and at good prices.

I wish your sizing charts for women's clothes could be better. Also you could have more days of free shipping!

I ordered five pairs of Anne Klein pajamas. I received only the tops and paid full price. There is no address for returns and the phone listed online is disconnected. AVOID THIS PLACE!

I can find anything I need on Zulily and then some, always a pleasure to shop! Gifts for friends, family and pets... one stop shopping is the best!