Zulily

I constantly get ads for zulily and always thought they had cute clothes. The only reason I had not ordered earlier is because the require an email to even shop. That should have been the first warning flag.

I finally signed up and ordered from them several weeks ago. Several dresses, "leggings", tunics, 2 nighties and men's swimming trunks. I read the delivery process and so knew to not expect speedy delivery which was ok.

However, what I didn't expect was the absolute lousy quality of everything that I've received so far. The material in the dress (a work style dress) is so thin you can practically see through it. The hem looks like something I did in Home Ec in high school. The tunic and trunks are of the same quality. The "leggings" are actually colored hose.

And the nightie... I took it out of the bag and could feel the material was crap but it still looked pretty cute. I sat in on the kitchen counter and then started thinking, what is that smell. It was the nightie and whatever plastic/petroleum/polyester crap they made it from. The longer I left it out the more overwhelming the smell became so I put it back in the bag.

I spent about $350 in total. That is what I get for not limiting myself to one or two items to try out first. There are still several items that haven't arrived but I know the quality won't be any better than the garbage I've already received.

And for those reviewers saying "you get what you pay for" just remember that they advertise as getting designer clothes at discounted prices because of how they handle the ordering and shipping. What you actually get is very cheap clothes that are not worth the money paid.

Have purchased some great items at terrific prices. Have also purchased some items that have had issues, are broken on arrival, poor quality (usually in clothing), clothing sizing issues (usually too small or too tight or more narrow - like shoes or slippers), etc. A major problem is returns are very expensive for most items.
It was disappointing that I cannot get savings on added items if wanting to purchase for gifts BUT AT DIFFERENT ADDRESSES! Some great gift items but I would have to have them ship to one address - the intent for getting more than one would be to send to more than one address if buying for a gift! So though I have purchased for gifts, I have to divide the items up, repack them, and ship at added cost to the person. Really miss that flexibility that is possible with other online shopping websites!
One of their best qualities in the beginning of my purchasing on Zulily was the extra care and packing materials used in shipping BUT it went downhill more recently in 2019 and items get tossed around inside - they break, packages of sets get divided, etc. It's more risky now and affects what I look at twice. I tend to stick to the soft goods for that reason.
One of the best experiences I've had is that if I have ever had a problem, their Customer Service policy for replacement or credit is EXCELLENT! They may not be able to replace an item, due to limited quantities usually, but I have been notified when it comes back in stock.
Overall, it's been a good experience but the downsides has reduced my spending with them.

I love to buy on zulily. Each time I find stuff I can't find anywhere else. Boutique items at super deal prices. I am expecting and I get cute baby clothes, brand name and better than the shops. I have a daughter and she loves shoes and I get for her all the time. Quality is matching with what you pay. I compare zulily with a TJMax or Marshals. But some small boutiques, business show their new collection at zulily with great deals. Also is available lots of made in USA items. I get the home and kitchen stuff and work amazing. My invitees always compliments about my stuff. I have my baby shower and my daughter and me wear zulily buyed dresses. I always use the tool size. But ones my kid don't fit on the shoe because the ancle, but was les than 10 usd deal. I give to another child and was good to share. I love the chance of low shipping fares and zulily unlimited. I have once a breake item and I call. They give money back and add credit. I was so glad. Just not buy for las minute or tide dates, unless, you have what they call sheep on time warranty.

Anything that I have ordered was excellent and good quality, They're great with customer service and I love this website to the fullest and will always shop with them as long as I'm living!

I wonder if this has happened to anyone else. I order one Eric Carle two pack of sleepers. I have 1 brand new grandson. Not 5 or 6 "like Zulily thinks I have. After I placed that order my account and order when I'd look would go back to my home screen. I couldn't get into my account at all. UNTIL my cc number expired and then I was able to get into my account. Go figure. Anyway I looked at my order because I received an email that said my item shipped. It was a L red body suit. Wth I NEVER ORDERED a red bodysuit. Then I noticed that there are 15 items in my account in transit 5 caterpillar neck rolls. My grandson has one neck and doesn't require a neck roll yet. There were 5 caterpillar buntings. Again one grandson. 5 window shades w/ Eric Carle. So because I ordered 1 baby stuff and two Eric Carle pj's I get 5 buntings, 5 window shades 5 neck rolls. I have 1 grandson who is brand new but they say I order two play station something's for a car. No kids that age and no play station. I also received earrings that I actually ordered that are either broken or bent. They won't do a refund because they were not properly packed and came in an envelope. I also received a model rideable car for a 4 yr old that again I NEVER ORDERED.

Every item I've ever order has been cancelled due to under stock. The prices are nearly as good as an outlet mall. Sizing charts are also off.

When I read their privacy practice, they collect way too much info including your SOCIAL SECURITY NUMBER and share it all with affiliates. NO WAY do I give out that info to shop.

Don't wast your time! It not worth the money when they don't do returns! Ordered 2 shirts... Look like $#*!! Would send back for the 80.00 spent!

Zulily. Wow! The incredible finds I've discovered on Zulily. I've been a customer for quite a few years now. I've purchased a variety of items, including clothes, shoes, jewelry, household items and even furniture, Yes furniture! I purchased my beautiful 3 piece leather living room set through Zulily more than 3 years ago and for an amazing price.The style and quality is fantastic. I've received many compliments for it over the years. I very rarely have had an issue with a purchase. The few times I have needed to return something, I had really good experiences with customer service. They really do want you to love your purchases. Now, let's talk about what I don't like about Zulily. You have to wait a while for delivery of your purchases; usually about 2 weeks or more from the order date. Some items may be eligible to ship out sooner. When this happens your order can be delivered in about 3 days or so from the ship out date. Another unlikeable thing is Zulily's return policy. There is an $8.95 shipping and handling fee charged to you if you request to return an item to Zulily. This fee is only waived if you received the wrong item or you receive a defective product. It is also Zulily's policy that when you return an eligible item, you will NOT be issued a refund in your original form of payment, but instead you will be issued a store credit, minus the return shipping and handling fee charged to you and deducted from your returned item(s) subtotal. If these company policies are not a deal breaker for you, then Zulily is a great place to shop online. Zulily offers a huge variety of mostly quality, sometimes name brand items at really great prices. Check it out. You'll be glad you did!

I love all the different things you can get there and I have a credit card it's so easy to shop. With the app on my phone

I look forward every day to checking out the new items for sale. I've sent a few things back but I love most of what I've ordered.

So I bought 5 outfits for my 11 year old. Everyday she wore them, she had gotten teased at school for her clothes. Seems like snobby fashion.

I love Zulily. I have been a fan for years. The shipping has gotten way better as in sooner. The items are quality and price is reasonable.

So many things to buy. It's like an online mall in one place. New things and things already known but at fabulous prices! I LOVE shopping here!

My favorite online shopping. Good customer service experience.
My only negative is that delivery wait times are fairly long.

I switched to amazon again... quality of the products is deteriorating... and the shipping charges are just too much.

U gotta be careful what u buy but you could find cheap adorable stuff also customer service is fantastic

Quality of some items are terrible and returns are ridiculously slow. I do not recommend buying from this site.

The return policy is terrible. Just make sure to read that section well before placing a order. Terrible service.

Have been ordering from Zulily for years and always find what I need. Never disappointed. Great service and quality.

There are so many things to choose from and a new selection arrives every day! Prices are very competitive.

Like the selection they have. Do not like that some items can't be returned and how long shipping takes.

After spending a few thousand dollars on this site over the past few years, I'm done. The service has become worse over time; shipping times longer; communication poor; orders canceled when they don't have the correct amount of product to fulfill their orders (this REALLY sucks when you're trying to buy similar/complimentary items for each of your kids and then one of them gets left out); the colors on the bedding and rug I ordered are WAY off what was shown online (I realize that colors on computer can look different, but the color shown online is the same color as shown on the merchandise's tag, but NOT the same color as the bedding and rug.) I ordered a bat-wing shirt that was so poorly made that I cannot even wear it. If I were to wear it and raise my elbow at all, you'd be able to see in the sleeve hold all the way to my chest.

I understand having a "no return" policy when a customer changes their mind, but when an item is just plain garbage, they need to do SOMETHING to honor the customer.

I've held on for many years, but after waiting over a month for my last few orders to even ship, I'm done.