Zulily

Takes wayyyyy too long to ship. I ordered a dress weeks ago and it still won't be here for another 5 days. Ridiculous.

Ordered three bathing suits on January 28th. Have already charged my credit card but still not shipped. I will never order from them again!

Ordered an item was advised that it would take 2 weeks to ship and then had difficulties canceling escalated dispute with Paypal

Iorder way too much because items are attention-grabbing and don't ruin my budget. Have found several warm & cozy tops for MN winters.

They always have great deals on clothes, shoes, accessories and jewelry. Just wish shipping wasn't so high.

Accommodating with fast response time, and solve issues quickly for &with customer appreciation.
GVC

Everything I've purchased has been well worth the great prices offered through zulilly. From girls undies to sandals and pet supplies.

I've got alot of Christmas gifts from here recently and haven't had a problem with anything, this is my go to shopping place

I've been buying from Zulily since last year - even my family uses my account to order things.

I've read the reviews below and I'm sorry some of you had bad experiences but maybe your expectations were too hi.

I don't mind where the clothes or products come from because the prices our family pays are fenomenal. I always check other retailers before buying from them and some times certain items are cheaper with other people... in other words - I know what I'm buying and that the prices I'm paying and the producs are exacltly what I asked for.

I've bought clothes and shoes - all that fit me accordingly to each size chart (some shoes come from other countries and their sizing is diferent). I have no complaints - all the tops I've bought that are sheer the info on them explained it to be (great for layering over a nice camisole). Also all the home "thingys" I bought (bedspreads - a few were gifts, kitchen gadgets, etc) Camé very very we'll packed and were exacltly the size and shape ordered.

I always buy in advance for birthdays and eveb X-mas só I'm not pressed for time. Other retailers take about the same time (up to 3 or 4 weeks) to deliver their products - so Zulily does not surprise me for taking time to send our family nice stuff nicely packaged.

Hope my input helps those out there who are still wondering if thet should use this website or not.

Mary Meadows, Tx

I am so disgusted with Zulily. Placed my first and last order with them about a month ago... after waiting about a month for the items to arrive, my 2 pairs of skirted leggings that I paid $55.00 for were the most ridiculous things upon arrival. I ordered them in size medium and they MUST be at least 2X or 3X. They Are so large that they won't even stay up on me, the leggings are super baggy, not even remotely snug, and they are very long. I CHECKED THE SIZE CHART BEFORE ORDERING THESE. The size chart said a medium size is appropriate for a size 8 woman. I actually thought they may be a bit small on me because I just had a baby a few months ago and am more of a size 12 or 14 with the baby weight - and these are still HUGE on me - so much so that it would be comical... except that there isn't anything funny about consumer fraud. These are nothing like what the model is wearing in the photo and conveniently have no size posted anywhere in the garment.

Dealing with trying to get a refund has also been a very, very negative experience. In a nutshell, they are not going to refund my money but will give a store credit minus $8.95 shipping to send the clown pants back and a $3.00 processing fee for all their trouble in trying to defraud me. What am I going to do with a store credit now that I am never, ever going to shop with them again? EVEN if I do use the store credit, I will be out about $30.00 total after I pay for shipping three times and their return processing fee. I feel robbed - because I was.

Also, my credit card number was stolen and used to try to purchase several items online right after I ordered from Zulily - I believe that this was the source of the credit card theft.

I have a broad range of products I have purchased on Zulily. Womens, mens and boys clothing, homegoods(bedding, storage bins, metal TP holder, rugs) and womens and boys shoes and I have been happy with 90 percent of it. My husband has slowed me down here in the last couple of weeks as he thinks I am spending way too much, he doesn't understand I haven't been in a walmart or target in months and I don't go to malls. There is deals to be had just watch out for overseas companies and sizes from foreign designers. Shipping can take a while depending on the product so read the dates when it tells you approximately, when the product doesn't come in they tell you and give you your money back and a store credit so unless your hanging your hat on something always keep that in the back of your head. I bet I have 75-80 things total and it only happened twice. I have also had the product damaged when I got it happen a couple of times, a rip in the shoulder of a sweater and the seam of a pair of pants had a tear. Love the shoes, pick your brand and stick with the ones you have heard of, no name shoes at cheap prices mean they are not worth wearing. I have bad feet and so spend extra to get good shoes. Muck Lucs, Ryka, etc are great shoe names you spend a little more but saves on department store prices. I live in Iowa and we don't have very many department stores, we have Kohls and Von Maur so having it delivered to my doorstep is great for me. The only thing I don't like is if you just want a different size you have to wait for the product in that color to come up again on the site and it varies so you have to have patience.

Repeatedly it takes over a month to get your product... you have my money, but I have nothing. Iam in my 3rd wk right now waiting for my stuff..

I agree with many of these reviews. Cheap quality and NO RETURN policy. Best to stay away from this site.

I BOUGHT 7 BATHING SUITS ON MARCH 2ND, 2022 AND TODAY IS MARCH 23RD, 2022 AND I LEAVE IN TWO DAYS! THE BATHING SUITS ARE STILL SITTING OVER IN A FOREIGN WAREHOUSE! DO NOT PURCHASE FROM THIS SITE!

This review might have gone through once, so excuse me if there is one similar here, I couldn't do it on my phone. I have ordered numerous items from Zuily for approximately 2 years and have never had a problem. I dealt with customer service twice so far. I cannot not remember the first time and what it was but I remember telling the person on the phone I appreciated her demeanor. Before I talk about the second one let me mention a few other things. I have never had the need to return anything. I usually buy a size up and it seems to be fine but I would look at the size charting anyway. In addition some things do take longer than others to deliver. If you place something in your cart, it will show you most of the time the company it is coming from. Therefore, you can search the company and find out where it is. Lastly, let me explain an incident that happen two weeks ago that is an example of the good experiences I have had. I usually place multiple things in my cart so I can go back later and decide if I want to purchase them. Big mistake on my part because I also have one touch purchase. Well you guess it I must of hit something and wiped out my cart and I received a note confirming my purchased. I didnt actually realize this till 4 hours later. I immediately sent a email to the company. Online I kept my purchase history up. I was planning on also calling when they opened the next day. However, within a 1/2 hour period the items on my account showed cancelled. Then the next day I received a personal email saying my order had been cancelled. A few days later it was taken off my credit card. In no way did they have to cancel this order but they did and the reply was quick, mine you this was a Sunday afternoon and evening.

As a first time customer, I clicked a link in an email from Zulily promising 10% off my order. After ordering $350 worth of stuff, my coupon didn't get processed. Literally seconds after placing the order, I contacted Customer Support asking them to refund 10% because of the coupon. They checked and said that my coupon was valid and that it was their site that didn't work properly to allow my coupon to be used; HOWEVER, they said that they don't give refunds nor will they cancel orders. I replied to every message from Zulily Customer Support and they told me over and over again that they refused to honor my valid coupon. They encouraged me to make another purchase on their site to use the coupon on another order.

I warned their Customer Support that I would tell everyone I could that Zulily was a terrible company to do business with and they didn't heed my warnings. So, I tweeted publicly about what they were doing--and not doing--for me. I got a personal phone call and email from the Director of Customer Support who had a much better response. He apologized for the mix-up and refunded 10% of my order back on my credit card.

When I started to receive the items that I ordered, the other problems with Zulily began. The metal furniture was rusty, chipped, and missing parts. I had to provide photo evidence for them to send replacement parts.

The socks I ordered came, shoved in a box with other items, in the open crumpled mailing bag that was used to send them to their first owner... by another company. The original company's branding was on the bag and the packing slip. The original owner's contact information was on the packaging, the packing slip, and on the return mailing label.

I WILL NEVER ORDER FROM ZULILY AGAIN and would advice everyone to avoid them.

The costumer service at Zulily is very rude now they tried to charged me the shipping cost twice I called and I explained and the guy he just didn't care, he just told me if I wanted to cancel the item that way the shipping was cancel too so I said ok and I had another question about a dress that I never receive and he was like you have to make a complaint to your post office and I was like really and he was like yes after it leaves the store is not our responsibility so he said to complain at my post office so I was blown away, then when I saw my refund it was only for the item and not the shipping so I called them again and the guy said that I had to paid for the shipping and I told him that I had already paid the shipping in the other order so he was like ohh ok maybe the other guy forgot to refund for that but he didn't apologize or nothing I am so upset with this company right now I won't buy anything else from here I would buy children's place and gymbore better.as costumes we don't deserve to be treating like trash we deserve be treating with respect they have to make the costumer happy And not unhappy!
Ps, I will check my bank n see if they refund it cause some of the reviews says that they never got the refund back, and that zulily charged twice for the items.

I have never been so disappointed... basically with myself. First of all, I DEFINITELY should have read the reviews before I ordered. Secondly, I should've talked with other people I know, about ordering clothes online, to get some wisdom about the process. I ordered over $200 worth of clothes and could only fit two things. **** If you are a large, plus sized woman, never order from a website that does not have a return policy.**** When I shop at Lane Bryant, Ross, or Catherine's, I normally wear 2x but some things I need a 3x in. So I thought ordering 3 X's from Zulily would be fine. WRONG! Every single thing ran small. As I stated earlier, I could only fit two things and they were tight. 100% RAYON WAS A JOKE! There was a slender model modeling a dress made of 100% rayon. The dress came below her knees and the sleeves came down to the middle of her arms. When I tried it on, I couldn't get it over arms and it only came to mid thigh. Two other blouses, that looked very shiny and flowy, and cost me $25 each, we're made of 100% cotton. But its my fault that I didn't look at what the material was before I purchased them. So, my advice is read & check the material before you order, order at least one to two sizes up, expect to wait at least almost one month to receive your items and lastly, WHAT YOU SEE IS NOT ALWAYS WHAT YOU GET!

I love your site, i love Grandin Road and Qvc. No 5 stars because you do not offer PETITE sizes. I am 5'2' and need petite pants desperately.

I bought a sweatshirt and a beautiful top. Very soft, very pretty... BUT OH SO FRAGILE! Not worth the price...

WASTE OF MONEY THIS IS THE WORST SOURCE FOR CLOTHING? VERYYYYYYY CHEAP MATERIAL, I NEED TO WAIT FOR MY PPRODUCT 1 MONTH, NEVER, NEVER BUY CLOTHES FROM THIS STORE NEVERRRRRRR. I WANT MY $ 100.00 BACK.

Zulily has the BEST customer service I have ever experienced. I love everything I have received and their prices are great.

I recently ordered some pretty cool linen tops dresses and jackets from Zulilly.com. DO NOT ORDER ANYTHING FROM THIS WEBSITE: HERE'S WHY!...
1. I ordered 4 items from the same place at the same time, waited for a month for these items only to be told that only one shipped.

2. When they looked into the order, come to find out that the agent that I last spoke to canceled my order. I NEVER TOLD HIM TO CANCEL MY ORDER!

3. After speaking with two very incompetent customer reps. I WAS TOLD THAT THEY COULD NOT UN-CANCEL IT. WOW! These were items that I really wanted.

4. TO TOP OFF THE GRAVY TRAIN OF JACKASSERY, I WAS TOLD THAT I COULD NOT RE-ORDER THESE ITEMS BECAUSE THEY NO LONGER DEALT WITH THE VENDORS THAT ORIGINALLY SUPPLIED THESE ITEMS.

DO NOT WASTE YOUR TIME OR YOUR MONEY. THEY HAVE A STAFF OF IDIOTS WORKING AT THIS COMPANY, FURTHERMORE, THE ITEMS THAT THEY SELL ARE NOT COMING DIRECTLY FROM THEM. THEY ARE IN THE MIDDLE. YOUR THINGS MAY COME FROM NORWAY TO ZULILLY, THEN TO YOU. THEY DEAL WITH VENDORS ALL OVER THE WORLD. STAY AWAY!