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    Zulily

Zulily

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Overview

Zulily has a rating of 2.3 stars from 4,526 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zulily most frequently mention store credit, return policy, and poor quality problems. Zulily ranks 9th among Daily Deals sites.

  • Service
    511
  • Value
    514
  • Shipping
    532
  • Returns
    408
  • Quality
    478
View ratings trends
216
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How would you rate Zulily?

Reviews (4,526)

Rating

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Reviews that mention popular keywords

customer service (1067) store credit (300) return policy (275) credit card (136) name brands (93) quality items (50) shopping experience (64) kids clothes (28)
Thumbnail of user deborahd275
Michigan
1 review
0 helpful votes
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September 9th, 2019

I love shopping for all kinds of things and Zulily provides this. Great deals and variety of items.

Date of experience: September 7, 2019

Thumbnail of user kelseys6
Oklahoma
1 review
0 helpful votes
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December 1st, 2013

Ordered a maternity coat, recieved a NORMAL FITTED COAT and there is no return policy. I will never order from them again.

Date of experience: November 30, 2013

Thumbnail of user agnesp18
Idaho
1 review
0 helpful votes
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July 18th, 2019

Zulily sells good products at good prices and has excellent customer service, good site to shop on

Date of experience: July 18, 2019

Thumbnail of user jackif
Maryland
1 review
14 helpful votes
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September 24th, 2015

Well I had a great interest until I read reviews, I guess I will shop the old fashioned way... wow!

Date of experience: September 24, 2015

Thumbnail of user sammyg8
Arizona
1 review
8 helpful votes
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November 22nd, 2015

Never do business with them. Dont trust them... They are thieves

Date of experience: November 22, 2015

Thumbnail of user angieh112
North Carolina
1 review
0 helpful votes
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August 17th, 2019

I have been using Zulily for years. It's where I do most all of my shopping and I love all my stuff

Date of experience: August 16, 2019

Thumbnail of user shirleyb30
Ohio
1 review
1 helpful vote
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July 30th, 2014

I bought Vacation clothes I have been and returned from vacation and no clothes
I am happy to see these reviews Maybe I will still get my order

Date of experience: July 30, 2014

Thumbnail of user nancys57
Michigan
7 reviews
3 helpful votes
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January 14th, 2015

Date of experience: January 13, 2015

Thumbnail of user terib4
New York
1 review
16 helpful votes
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September 28th, 2015

I've received nothing I've ordered in the last 30 days!

Date of experience: September 28, 2015

Thumbnail of user kacek
Kansas
1 review
2 helpful votes
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December 27th, 2015

I love the variety of items and I always find something I love, but the shipping is ridiculously SLOW!

Date of experience: December 27, 2015

Thumbnail of user jonesb22
New York
1 review
23 helpful votes
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May 8th, 2015

It takes weeks & weeks for an item to get delivered to you!

Date of experience: May 8, 2015

Thumbnail of user hit38
Wisconsin
1 review
11 helpful votes
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May 28th, 2015

I have order a pair of pants. They delivered a different pair of pants. :( Very disappointing!

Date of experience: May 28, 2015

Thumbnail of user sarab305
Missouri
1 review
0 helpful votes
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February 26th, 2020

I love shopping on Zulily! I can find i different items. And I can find items for my granddaughter.

Date of experience: February 25, 2020

Thumbnail of user gouliag
Florida
1 review
1 helpful vote
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July 18th, 2012

Date of experience: July 18, 2012

Thumbnail of user jennifera12
Indiana
1 review
1 helpful vote
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October 11th, 2012

32 days, no merchandise, my account has said "in transit" for three weeks.

Date of experience: October 11, 2012

Thumbnail of user kjn
Texas
1 review
2 helpful votes
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October 8th, 2011

Waited one month and they sent me the wrong size. Now waiting to hear back from customer service

Date of experience: October 8, 2011

Thumbnail of user heidis2
New Jersey
2 reviews
9 helpful votes
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October 18th, 2010

This site is great. They have good quality merchandise and send orders promptly.

Date of experience: October 18, 2010

Thumbnail of user jenniferc135
North Carolina
3 reviews
29 helpful votes
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November 27th, 2015

Let that be enough to send this message loud and clear - Just walk away.

Date of experience: November 27, 2015

Thumbnail of user pa9122
New York
1 review
20 helpful votes
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May 28th, 2015

Ordered a top took 3 week to get. Very cheap material would not ever order from them again.

Date of experience: May 28, 2015

Thumbnail of user carolh41
Michigan
2 reviews
7 helpful votes
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May 27th, 2015

Material was pretty thin but at least the dress fit.

Tip for consumers:
Be careful but at least you can return the items or get a refund.

Date of experience: May 27, 2015

Thumbnail of user oliviak1
Illinois
1 review
2 helpful votes
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December 8th, 2014

Awful! Delivered a broken bed and refused to replace or refund.

Tip for consumers:
Avoid

Service
Value
Shipping
Returns
Quality

Date of experience: December 8, 2014

Thumbnail of user karenf43
Louisiana
2 reviews
16 helpful votes
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June 8th, 2015

Awful garment construction and cheap materials. You never know what you're getting.

Date of experience: June 8, 2015

Thumbnail of user daniellee
California
1 review
0 helpful votes
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July 21st, 2013

The website won't let me sign on anyone else having this issue

Date of experience: July 21, 2013

Thumbnail of user getl
New York
4 reviews
14 helpful votes
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January 21st, 2011

Best deals for the most unique baby products... love it.

Date of experience: January 21, 2011

Thumbnail of user cathyr30
New York
1 review
7 helpful votes
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June 25th, 2016

Not happy with products. First and last time I will shop here.

Date of experience: June 25, 2016

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About the business

Zulily is a daily deals site for moms, babies and kids which sells clothes, shoes, toys, products for the home.

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