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Zulily has a rating of 2.3 stars from 4,526 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zulily most frequently mention store credit, return policy, and poor quality problems. Zulily ranks 9th among Daily Deals sites.
Very slow delivery, also received shoes both different sizes. There isn't any place to complain!
Date of experience: September 29, 2013
I ordered a baby outfit once just to try the website and never received it
Date of experience: December 31, 2014
Just do not order from them. Total negative experience and you have lost your money.
Date of experience: July 16, 2015
There are so many better other sites that act on behalf of the customer, why bother
Date of experience: January 23, 2016
Took a month to receive my ooops, someone else's order. They are the absolute worst!
Date of experience: January 20, 2016
I've bought nearly 20 items a from zigzag arm chair cover to lovely clothes.
Date of experience: August 2, 2015
My order still has not arrived. Three weeks and nothing. Had no idea they were so bad.
Tip for consumers:
Order from Amazon!
Date of experience: August 31, 2014
Never had a problem with my orders... always happy
Date of experience: February 18, 2016
Very disappointed by the quality of clothing and various products.
Date of experience: September 15, 2016
Ridiculous wait times. Will never order from this site again
Date of experience: May 25, 2014
Great customer service I've had a good experience and tell others
Date of experience: March 25, 2016
Terrible shipping policy but they don't mind taking your money immediately even though you SOMETIMES get the merchandise 4-6 weeks later.
Date of experience: September 17, 2015
Ditto on all reviews. Do not order from this company
Date of experience: July 15, 2014
I thought the customer service on this site was fantastic.!
Date of experience: December 12, 2013
I have great luck. Shipping, Customer Service, Products, Everything
Date of experience: April 11, 2016
The merchandise I ordered from this site took 19 days to arrive and was pure garbage.
Beware!
Date of experience: April 20, 2016
Ridiculously sized items. I gave the women's XL s to a young girl size small!
Date of experience: December 10, 2016
DO NOT BUY FROM THEM... every item they offer is sold on Amazon & considerably cheaper with free shipping.
Date of experience: June 24, 2014
Why don't you all put in Netflix, as these are linked somewhere
Date of experience: April 6, 2015
Dress was not as described. Horrible cheap fabric, terrible fit... Straight from China junk! Avoid.
Tip for consumers:
They will refund your 1st order only! Thank goodness it was my 1st order or I would have been out money for absolute junk! Took over a month to receive package. Tracking showed it came from China!!!!
Products used:
None
Date of experience: March 25, 2022
Love the variety, ease of check out. Shopping multiple stores at once! Better than an outlet mall!
Date of experience: October 24, 2019
Tienen muy buenas marcas, precios, variedad de mercancía.
Cuando me he comunicado por teléfono, siempre me atienden amablemente, con paciencia y respeto.
Lo que no me agrada es que tardan demasiado para entregar las órdenes y que siempre cobran por el envío y por devoluciones, por eso no le doy las 5 estrellas.
Date of experience: November 28, 2019
Me gustan sus precios, la mercancia y lo bien que empacan los articulos y llegan rapido ademas son atemtos
Y muy cordiales gracias por todo bendcidiones desde lo alto
Date of experience: February 29, 2020
Me gusta mucho el trato al cliente, siempre te resuelven tus dudas y problemas y siempre de buena manera, jamas he tenido un problema sin resolver con ellos, me encanta el costumer service.
Date of experience: July 18, 2019
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Date of experience: November 22, 2019
Zulily is a daily deals site for moms, babies and kids which sells clothes, shoes, toys, products for the home.
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