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Zulily has a rating of 2.3 stars from 4,526 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zulily most frequently mention store credit, return policy, and poor quality problems. Zulily ranks 9th among Daily Deals sites.
I've been ordering from them for about 3 years and only twice I had something not fit. I love the variety of items and the great prices.
Date of experience: August 16, 2019
I love shopping on Zulily. They have great items at great prices. If you are looking for something for yourself or someone else just look on here
Date of experience: September 7, 2019
I love everything I have got, only a few things were disappointing but overall it's great.
So nice to go home to a package waiting for me...
Date of experience: July 18, 2019
I've been a customer for about 5/6 years and have always received value for my money! Love love This company! They have the best products abd service
Date of experience: October 24, 2019
Love to window shop and I find some great deals! Always check the sizing charts and read the details before ordering clothing!
Date of experience: February 28, 2020
I do 90% of my shopping on Zulily. The huge variety of things offered is superb. The prices cannot be beat anywhere.
Date of experience: August 16, 2019
Zulily has really upped their game. Before sizes were iffy, but now stuff fits. I find things I can't find anywhere else.
Date of experience: September 7, 2019
Every item that I have ever purchased I am very satisfied with it. Their prices are fantastic, I love shopping at Zulily!
Date of experience: August 16, 2019
Love the awesome variety of items offered. The quality, and pricing keeps me coming back almost daily. I also love smart pay
Date of experience: January 18, 2020
I enjoy the items offered at Zulily. I have ordered many quilt sets and have loved everyone. They hold up very well
Date of experience: February 25, 2020
I order often and don't mind waiting for my orders but I would love it if the S/H wasn't as expensive. I have been happy with all of my purchases.
Date of experience: September 7, 2019
I have loved all my purchases.So easy to order and When I had an issue it was resolved with ease. It is quit addicting!
Date of experience: November 26, 2019
I find different things and everyone loves my gifts. I buy household items all the time.
Have bought clothes for myself, as well as for others.
Date of experience: September 7, 2019
I would rate Zulily with a 10 if it was available. Merchandise is top of the line along with the pricing, customer service is wonderful also.
Date of experience: September 7, 2019
I have always been pleased with quality of purchases. Any returns have been handled promptly and professionally by customer service representatives.
Date of experience: September 9, 2019
Always so fun to look each morning to see what's new. Great Products and prices. Customer service has been great too
Tip for consumers:
Return policy is good, but you pay for your own returns
Products used:
anything from clothing, jewelry and household products
Date of experience: January 28, 2019
Bought a dress for Granddaughter. She loved it! She looked like a ballerina. I love the special deals and wide selections!
Date of experience: July 1, 2018
Love this site. The deals are perfect for any budget. The merchandise is the best I've seen in a long time.
Date of experience: July 18, 2019
I pretty much love everything I've purchased. I love the updates on my orders. Will definitely continue to shop this site.
Date of experience: October 23, 2019
Love Zulily. They have a variety of things to buy. Prices are good and I never have a problem with shipping.
Date of experience: February 26, 2020
I have really gotten in to Zulily over the past few weeks. To date, I have received 2 pairs of shoes, a shirt, a dress, and academic workbooks for my children. I have had really good experiences so far; nothing unexpected. I think my success has been largely due to the fact that I have made sure to do my homework. 1) I do not expect for shipping to be fast and I would not order something that I have to have in a certain timeframe. As others have mentioned, Zulily has to wait to receive your items and then ships them on to you. They ship to me from in Ohio and I live in Ohio so I am sure I receive things more quickly than a lot of others do. 2) No Refunds. It states this everywhere. If you get what you ordered and it doesn't work for you then I would not expect a refund. To this end, I try to be really! Really sure that An item will fit me and look good on me before I buy. I try not to rely on Zulily's size chart and try to find measurements for the brand other places online. I try Google and if I can't find it there I search the brand on ebay. A lot of ebay sellers list the clothing's exact measurements. I am short, so I look for length measurements on dresses. Sometimes Zulily has these and sometimes they don't (and I can never tell by the models because they are so tall). When in doubt, I don't order it. I wait for something I like that I am more sure of. Zulily sells a lot of items that are similar, so you can be pretty sure they will again have something you like. Others have commented on the quality of the items sold, but I have gotten pretty much what I expected. You can get some information about a garment's material in the description, but again, don't take the chance if you don't feel really comfortable with it. Of course, you can always resell on ebay to recoup some of your money if the item doesn't work out. I would suggest listing measurements if you do try to resell. ;) I really like browsing Zulily's inventory and I like anticipating receiving my packages. Just know your risks before you dive in.
Date of experience: June 13, 2015
Great stuff at nice prices. Always fun to shop. Great for holiday shopping. Everyone loves the things I find- always asking where I found "it".
Date of experience: July 18, 2019
Great to work... love the merchandise I have bought... if I haven't or if there was a problem, Zulily was wonderful about making it right!
Date of experience: February 26, 2020
I have been using Z for almost a year. Have gotten some awesome deals.
You always need to compare to other sites - Just a suggestion.
Date of experience: July 18, 2019
I truly appreciate the good prices, great product selection and excellent customer service. I can always find exactly what I want and need on Zulily.
Date of experience: November 27, 2019
Zulily is a daily deals site for moms, babies and kids which sells clothes, shoes, toys, products for the home.
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