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    Zulily

Zulily

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Overview

Zulily has a rating of 2.3 stars from 4,526 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zulily most frequently mention store credit, return policy, and poor quality problems. Zulily ranks 9th among Daily Deals sites.

  • Service
    511
  • Value
    514
  • Shipping
    532
  • Returns
    408
  • Quality
    478
View ratings trends
216
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How would you rate Zulily?

Reviews (4,526)

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Reviews that mention popular keywords

customer service (1067) store credit (300) return policy (275) credit card (136) name brands (93) quality items (50) shopping experience (64) kids clothes (28)
Thumbnail of user kathyb466
Tennessee
1 review
0 helpful votes
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September 9th, 2019

Zulify is fun and ever changing. It is always has something new and different. Wide variety of products

Date of experience: September 7, 2019

Thumbnail of user joyceg162
Virginia
1 review
0 helpful votes
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February 26th, 2020

When I look at the bargains on Zulily I cannot resist there's always something for me to add to my closet

Date of experience: February 25, 2020

Thumbnail of user lindap703
Ohio
3 reviews
0 helpful votes
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October 25th, 2019

I have been buying from Zulily for myself & my grandchildren for years. I have neverbeen disappointed with products or service.

Date of experience: October 23, 2019

Thumbnail of user beverlym225
Tennessee
3 reviews
0 helpful votes
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January 11th, 2020

If I had a small boutique, this could be a great business. Sometimes large means xlarge sometimes it means medium.

Date of experience: January 9, 2020

Thumbnail of user linf13
Tennessee
1 review
0 helpful votes
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November 27th, 2019

I order a lot from Zulily as they have great items at great prices. I order for my grandkids and for myself.

Date of experience: November 26, 2019

Thumbnail of user juliad101
West Virginia
1 review
0 helpful votes
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October 25th, 2019

They have always had great customer service. If my order wasn't right, they have tried to make it right.

Date of experience: October 23, 2019

Thumbnail of user judybc
North Carolina
5 reviews
2 helpful votes
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July 18th, 2019

Love Zulily too much. Spend too much money buying things for the kitchen and grandkids things. Too many great things to pick from...

Date of experience: July 18, 2019

Thumbnail of user lishelleb
Canada
2 reviews
2 helpful votes
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November 10th, 2015

Seriously love ordering from here. You do have to wait a bit longer for shipping but never disapointed when I get it.

Date of experience: November 10, 2015

Thumbnail of user barbarac920
Minnesota
1 review
0 helpful votes
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January 11th, 2020

Iorder way too much because items are attention-grabbing and don't ruin my budget. Have found several warm & cozy tops for MN winters.

Date of experience: January 10, 2020

Thumbnail of user kristens335
Texas
1 review
0 helpful votes
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January 11th, 2020

They always have great deals on clothes, shoes, accessories and jewelry. Just wish shipping wasn't so high.

Date of experience: January 9, 2020

Thumbnail of user vancolaprof
Florida
1 review
0 helpful votes
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April 7th, 2023

Accommodating with fast response time, and solve issues quickly for &with customer appreciation.
GVC

Date of experience: April 7, 2023

Thumbnail of user terriel13
Maryland
1 review
0 helpful votes
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November 30th, 2019

I've got alot of Christmas gifts from here recently and haven't had a problem with anything, this is my go to shopping place

Date of experience: November 29, 2019

Thumbnail of user amandas141
Alabama
2 reviews
5 helpful votes
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March 8th, 2016

Zulily has the BEST customer service I have ever experienced. I love everything I have received and their prices are great.

Date of experience: March 8, 2016

Thumbnail of user tinas340
California
2 reviews
0 helpful votes
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October 25th, 2019

Love the unique selection and how nice some of the womans plus size clothes are at great prices alot of selection to choose from with great value

Date of experience: October 23, 2019

Thumbnail of user candyr7
Maryland
4 reviews
0 helpful votes
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July 18th, 2019

I have purchased so much Of what I need or want from Zulily that I don't Even look anywhere else! They have almost everything that I want or need!

Date of experience: July 18, 2019

Thumbnail of user clarar37
Clara R.
Oregon
514 reviews
611 helpful votes
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September 25th, 2018

For kids..cutest clothing and shoes..ive also gotten scarfs and a knittes beanie for winter and it looks great

Date of experience: September 24, 2018

Thumbnail of user lindad541
California
2 reviews
0 helpful votes
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July 18th, 2019

Love shopping on Zuilily. Always find what I am looking ur hase. Great prices, and goods are superb!

Date of experience: July 18, 2019

Thumbnail of user juliew364
South Dakota
3 reviews
0 helpful votes
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November 26th, 2019

LOVE TO SHOP HERE FOR EVERYTHING, HOUSE, CAMPER, KIDS, GRAND KIDS... EVEN THE PUPPIES GET THINGS EVERY ONCE IN A WHILE

Date of experience: November 26, 2019

Thumbnail of user pamelah305
Kentucky
1 review
0 helpful votes
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October 29th, 2019

Zulily is a blast. New items every day. Great prices. Things I don't see anywhere else. I love it.

Date of experience: October 27, 2019

Thumbnail of user lindam1212
Wisconsin
1 review
0 helpful votes
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October 25th, 2019

They are great I find very cool stuff that I can't find anyplace else they are quick and convenient I let all my friend know about it

Date of experience: October 23, 2019

Thumbnail of user melissac667
Pennsylvania
2 reviews
0 helpful votes
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February 26th, 2020

I really like Zulilly and I've been pleasantly surprised with some deals I got, especially when complemented by people on what I've bought!

Date of experience: February 25, 2020

Thumbnail of user brendaw348
Brenda W.
Colorado
2 reviews
0 helpful votes
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January 11th, 2020

I know I can trust Zulily because they work with reputable companies and I am never disappointed when I order through them!

Date of experience: January 9, 2020

Thumbnail of user rubyc72
Montana
1 review
0 helpful votes
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September 11th, 2019

As I am on a limited budget, I find that I can find some very nice things to buy and everything that I have received has been awesome.

Date of experience: September 10, 2019

Thumbnail of user amandag135
Canada
2 reviews
5 helpful votes
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February 19th, 2018

Experience!
This was my first time ordering from Zulily. I ordered a lace skirt, a tunic dress and a board book for my son. The prices were half of what I could get them anywhere else. When my items arrived the skirt was ripping at the seams. I called immediately and a real person answered immediately. I loved the skirt and worried that I would have to send it back and I wouldn't be able to get a new one due to limited stock. I could definitely repair the skirt, but that's not the point, I paid for a brand new item so it shouldn't be coming apart at the waistband. Because I didn't want to return it and planned on repairing the skirt, I assumed to not get very far and really only be able to notify them of the issue. Well, To my surprise, they not only refunded my item with my choice of store credit or otogonal payment method, but they also gave me $10 in store credit on top of that. No returning hassle needed. My issue was solved in less than 5 minutes and I couldn't be happier. Not to mention, the customer service ladies I spoke with where incredibly kind! For People complaining about shipping times, Zulily have to wait for the item to first ship to them and then they ship it to you. So, it is understandable that shipping times are a bit longer than other places, however this is not hidden from the customer and I knew before I had ordered because it is stated in their shipping and returns policy. Besides the Rip in the skirt my items where exactly as I expected them to be and of great quality. All the sizes were as stated in the sizing information. When ordering online it is crucial to check the sizing info. I am almost ALWAYS a medium but according to the sizing info on the dress I bought I was a large, so that's what I ordered and it fits beautifully. I will definitely continue to shop with Zulily, great finds and a great price with prompt and curteous customer service!

Date of experience: February 17, 2018

Thumbnail of user elizabethg330
Texas
1 review
0 helpful votes
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September 9th, 2019

I love Zulily and you will, too! Great prices and so easy! My favorite way to shop! It's addicting!

Date of experience: September 7, 2019

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About the business

Zulily is a daily deals site for moms, babies and kids which sells clothes, shoes, toys, products for the home.

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