Zulily

I've ordered multiple times from Zulily. I've had an account with them since 2013. Shipping does take a long time but, if you read how the site works you would understand. It was great when I first found the website because I was pregnant at the time and I was able to order some maternity clothes for a great deal and not spend tons of money on them. Give them a try.

I enjoy the variety of products each day. I especially adore the quirky garden animals and clothes you offer.

Your customer service is always pleasant while solving my order problems.
The only concern is how long it takes to receive the orders. I never know how long they will take until after I order them. It just takes planning if you are ordering a gift for someone.

I see a lot of negative reviews but I had a great experience. Out of many many items, I would say I didn't like maybe two. And that's just because they didn't look good on me. I know what looks good and flattering so I stick to that now. Quality has been good, things wash well, and I am not buying the expensive items. These are all in the lower to mid range price. I get compliments all the time. I buy very often. I recommend them!

I love shopping with Zulily. I look every day for great deals. They always have a variety of products. The few problems I have had in the past have been handled wonderfully by Customer Service. Their staff is very friendly, prompt and efficient. I will continue to shop Zulily.

Zulily has changed my life. I shop nearly every day and I love how the site is designed, very attractive with clever headings. Every day there are 5 or 10 sales that I'm interested in and I find things I need or didn't even know I needed until I saw it on Zulily. I love the all day shipping for one charge. To ne fair I must add that I haven't been as impressed with the quality and fabrication of some of their clothing and bedding items.

Zulily has such unique things and great prices. I've purchased many things for myself and others on the site. Have I been thrilled with everything? No, but mostly I've been pleased. I especially like the baby/children's clothing. I'm glad that Zulily is now allowing returns. I also appreciate that when you buy something on the weekend, you then have free shipping the rest of weekend. I do wish they offered free shipping days from time to time. Also, you need to know that usually you won't receive your items for a few weeks. However, they are upfront about this so it hasn't been a problem for me.

I am a very loyal Zulily customer and tell people about Zulily all the time, as I have for years. I can honestly say the customer service is stellar. I had one negative (by negative I mean she was not friendly, helpful or polite and tried to get off the phone quickly) customer service experience in over 8 years. The other 100+ phone calls (that is pure guessing on my part) I have made with questions, etc... Have been handled with pure professionalism and kindness, going above and beyond.
My one criticism has always stayed the same: shipping gets expensive! For someone who loves the site and wants to go on daily, the idea of finding something I love makes me a little ill if I have to pay shipping again for one thing when I just paid shipping yesterday. I would love a plan like Amazon Prime with a one time payment for shipping. C'est la vie.
I still peruse at my seller's risk. The prices are too great! Love Zulily!

I have placed over 15 orders with Zulily and love them! Yes, it does take awhile and there are no returns but knowing that ahead of time, I am not surprised. I have bought designer jeans and other items at a fraction of what I would have spent at a store that allows returns and speedy shipment. I did have an issue with one of the orders that came differently from the item description, and called them. They refunded the order immediately and told me to keep what was sent. Fantastic customer service!

Always check to see if item is returnable before I buy. I have received items that have been broken or missing and Customer Service has always made it right. Yes, I have gotten some junk, but overall I am pleased with what I have purchased. Some items come from overseas and get stuck in Chicago for almost a week which increases shipping times. I live in a remote area and online shopping is great for me.

I LOVE Zulily. Yes, they take longer to mail but that is explained on the Home page. And, yes. Their descriptions could be longer and more in-depth. AND, an American size 10 is much larger than a European size 10. I love their customer service. With that said, their clothes are different and wonderful. I've purchased wonderful items: linen dresses, bedspreads, children's shoes & clothing, etc., and have been pleased with about 95% of the purchases.

The variety and affordability of the items that Zulily offers just cannot be beat! There is always something new and unexpected and I absolute love shopping on the Zulily website!
The only issue I have had was with the shipping and packaging at the warehouse. I was receiving my fragile items in pieces for a whim let there and spent a lot of time on the phone with customer service complaining about their poor packaging practices. I didn't order anything breakable for a long time because of this. It seems tho that things have improved greatly in the last year and I now feel more comfortable ordering fragile items again.
Speaking of customer service, Zulily has amazing reps that are well trained to take care of customers! I have never been disappointed by them and will continue to shop the Zulily site! I'm very happy!

I don't understand the negative reviews, I think people expect too much for price paid. I've gotten some amazing deals on leather handbags and clothing, not to mention accessories, that are quite interesting and not usual hiked up prices from Department Stores. I suggest people see the item for what it is, and there is always the option for faster shipping.

For the most part, I love what I get from Zulily. Prices are very good and most items meet or exceed expectations. When a glitch occurs, their customer service has been very responsive. The only thing that bothers me is when I click on a new today category because of the item shown, that item can be very hard to find!
The one negative is shipping time can be considerable (for those of us used to 2 day delivery), but I like to things the items I order are worth waiting for.

I really love Zulily. I've been ordering from them for some time now. My one tip is do your research with the stuff you plan to buy. They have good quality and bad quality merchandise. They have brands we know and love and brands that are not really brands. If i like something I research the true price on amazon or ebay. I read reviews on the product. I've been happy with all my orders. I did get the wrong brand for a pair of leggings once. I called customer service and they gave me a full refund and $10 store credit and told me to keep the leggings. I didn't have to ask for any of this. Very helpful.

Although the shipping is slower than molasses in January. Zulily does and outstanding job in notification and never questions the customer. Their prices and quality are amazing. They have a wide variety of things for the home, to children' s clothing. All at excellent prices.

Nice to stock up on things with the shipping costs that are offered from Fri-Sun Nights
(My dogs are happy too, they are Golden Retrievers. My second one is 1.5 years old and blind, he really loves Zulily deliveries.) (How can a blind dog know that Zulily deliveries are "mostly" for him? He can't read the package, LOL)

Zulily has so many different varieties of things. I found a lot of one kind things I could find anywhere else. The only drawback is that products don't ship out very quickly. But I just buy things for like Christmas or you know you don't need it right away. And their customer service is wonderful and very helpful.

Today I just called the toll free number to complain re finding a hole in a child's jumper which was to be a gift. Kimberley, the zulily employee, was extremely helpful explaining that I would receive a full refund within 3 days and to keep the jumper as it was not a large cost and they could not resell the product. After reading the bad reviews I had not thought it worth complaining but was totally surprised! Will continue to order from this company

The only draw back to ordering from Zulily is the turn around time. Somethings come quickly and others take forever. You also have to watch carefully to see if items can be returned. Most items I have gotten are good quality.

I find amazing deals! Quality and comfort for a great price. I've had a few returns that went very smoothly, one return got a bit mixed up, but in the end, got it right! Very pleased with the company! Thank you!

I absolutely love Zulily and this past year have found so many wonderful items for myself, my family, my home and for others! It literally is a different store every day, and even better is the very competitive pricing and occasional multi-payment options that are offered. And the merchandise offered is above-average quality wise, with many name brand items at prices that lucky for me are not too good to be true! Thanks Zulily, for giving me convenience, variety & quality at a very affordable price!

I have been buying from Zulily for years and love their items. If for some reason I don't like an item - it is easy to return. I love all the different type of items i can look at each day and save them - t hen review my cart and pick out what i really want.

Shipping does take a while, but this is clearly stated before you place your order. I have loved everything I have ordered, and I have ordered many items over the past several months. All of my favorites are from zulily. They also tell me when my order is being shipped to zulily and when it has left for my home delivery and provide a tracking number. I have had no problems, so I have not had to contact customer service, so I cannot speak to that.

EDIT - I have had a couple of items fall short but customer service was fast to refund. I still love this site and have been using it for about 5 years now.