Zulily

Love the variety of products and the convenience of having all the "shops" in one place. Every time I have had to deal with customer service they have been amazing and really made me feel like a valued customer. Few negatives - I have found that in the last year or so orders are taking longer and longer to get. Sometimes I buy multiples of something and they may be sent out in 3 different shipments. This makes it difficult when you are trying to complete projects. Would like to see something like free shipping on all orders over $40. And one last criticism - sometimes things are really poorly packaged and have arrived damaged.

I've enjoyed shopping on Zulily since the conception of this shopping sight. I enjoy the bargains and the ability to find clothing in my size.
I'm petite petite and have done well purchasing clothing and anything else you can think of for the home. The sizing charts usually lock it in for me.
Customer service is A+ and a delight to work with and my only complaint is the wait time but I'm getting used to it.

I love the interesting new item and savings on things I use a lot like art and craft supplies.
I have had to return things, but always, this was an easy experience with friendly and professional
Staff persons who will credit my account or replace the item..

So far 4 out of 4 orders have been great! I agree with another poster that you must do your research on the items you order. Yes, it does take longer to ship and the site explains why. The items I purchased were for very good prices and they are very good quality.

It is easy to order so many pretty things! I have had a couple of items that were not perfect, but I have spend thousands of dollars with Zulily and have been extremely happy. Their return process is easy and economical when returning more than one thing. I recommend Zulily to friends, co-workers and strangers when complimented on what I'm wearing!

I find shopping online is both convenient and easy. My experience with Zulily has been very pleasant. I have had several returns and the returns were handled in a very positive manner. I also have purchased many Dept. 56 figurines. They are delightful.

Zulily is this yummy pleasant shopping experience that dreams are made of. The shopping experiences that I've had on Zulily have been easy. Top brands with top service and delivery it's like having a personal shopper that knows what you love and need.

11/5/15
I received a pair of boots that were well worn, and was quite upset, wrote a negative review.
Then managed to contact Service via phone, Robin was very courteous, and helpful, asked for photos. Thought I could do that but was unsuccessful yesterday. Today, my son assisted with the mechanics of transmission, and photos were sent.
I received a response within 10 minutes, the cost was credited to my account and a gift certificate credited to me. Well done, Robin for Zulily. Nancy Ann Smith

I have ordered numerous thing over the several months for my new apartment and have loved all of them. Sometimes hate the wait but so far it has been worth it. I have only had one issue with an item and customer service was great and problem was taken care of within a couple of emails and less than an hours. Been customer service rep for over 30 years so GOOD customer is important to me and they knocked it out of the park.

I have to say since many store have closed. This great if I need a Maxi skirt they have them. They have cute tops, pants etc. Handbags jewelry you name they most likely have it. You could buy an outfit from head to toes. It takes a little while to get to you. And if your a big returner this not the company for you cause you only get half your money back but I understand if they refunded all your money people would used them a return clothes store. Everything is always comes nicely packaged

I have been ordering things from Zulily for about a year. I love the different product offerings that the site offers. Shipping is sometimes quick other times very slow but shipping times are stated with the product you are ordering. Returns are expensive but they can be shipped in a group for one price. Other vendors charge by item. The products I have received are flawless. Overall, easy to do business with, easy returns and great customer service!

I order from Zulily all the time. During the pandemic, Zulily was a life saver. You can order clothes, sheets, pool toys, and lots more. I have had problems with two orders out of hundreds, and both times customer service was the best. I love Zulily and highly recommend it.
I have added just a few items I have purchased.

I can always find something amazing at Zulily. Just wish the shipping was faster. Especially if I am buying baby shower gifts or clothes for my grandchildren. Unfortunately they make the shipping fees higher to discourage returns. Especially when you had paid for the shipping upfront.

Always find unique items on Zulily. Sometimes it's clothing, don't it's something for the house or the dog. Also have found many gift items. I shop Zulily all year for Christmas, just put it in a closet and when Christmas comes I am more than ready.

I actually had an awesome experience -- I ordered two pairs of shoes on sale for my daughter. One fit; one didn't. I emailed to ask about the return policy and customer service replied, "We credited your account for the purchase price. You don't have return the shoes. We suggest you donate them to a charity."

This is one of the best online sites to buy anything you may need.
Everything was sized correctly and was made very well.
I haven't had any problems ordering or receiving merchandise.
I wish that all online sites were this easy to use and so reliable.

I like Zulily, a lot. I have been shopping here for years. Almost everything I have bought has been great, and unique. I like that you don't find these things anywhere else. It makes it special. It's takes a long time to be delivered, but you know that before you buy it. And sometimes, what you order is not up to par, but that happens everywhere. I don't agree with the return fee. It should be free, or at least lower. But I will keep shopping here, because I have so many pretty clothes, and kid's stuff, beautiful items for my home, and shoes. I can always find a deal and 99% of the time, it's just perfect.

I'm in love with Zulily! I have tried other sites but none compare! The ease of ordering, the product availability and of course the great prices are my three favorite things. I have quit shopping anywhere else because I am so comfortable with y'all. Thank you!

When you're buying something you can't return, you take a chance the fit is right. But the prices were too good to pass up. I bought some tops that were marked for juniors so I went up a size & it was perfect. I also bought an avalanche jacket that also fits perfect and the quality is great on both items. The only down side is that I waited a couple of weeks and it may be another for the other 2 items but the price makes it worth it. I will definitely buy again. The quality is about what you would get at a kohl's or similar place.

I have been a client with Zulily almost from their beginning. I shop here more than I do in stores now. If I follow the sizing charts I rarely go wrong. The best advice I could say to a new shopper is take your measurements and stay true to the size accordingly.

I have ordered twice from you and both times the merchandise is of wonderful quality and arrived in fabulous packaging. I'm astounded and relieved that now I can shop your lines without fear of being "taken". If everything I order from you comes to me as nicely as my two past orders, you have me as a customer for life!

Zulily offers me the opportunity to buy high end products and extremely cute clothes and accessories at an extremely affordable rate. Their customer service is above par. If there is a problem with my order, the handle it to my satisfaction. I have been a Zulily client for over 10 years now and will continue to be a loyal customer.

I really do love Zulily. I don't have tons of money to spend on clothes and gifts, but on Zulily, I can get quality items at a great price. And, not being able to return some items purchased from Zulily actually makes me more thoughtful about my purchases (so I don't buy on a whim!). Keep up the good work!