Zulily

DO NOT Order from Zulily. Their sizing is completely wrong, everything comes tiny and is such POOR QUALITY you won't even want to wear it! And their RETURN POLICY STINKS, too! Not worth your time or money, go elsewhere!

MBS

Ordered 7 t-shirts on November 30th. Several days later get notification of expected shipment on December 19th. 5 have now shipped with delivery expected by end of day Dec 23. The other 2 have just been released to shipping with no expected date. MAYBE they'll make it before Christmas.

Also on November 30th, I ordered 4 T-shirts from competitor CafePress - received them 8 days later.

IF you need t-shirts for NEXT christmas 2017 -- ORDER NOW -- Ridiculous...

I will never order from this place again due to horrible return service. You have to pay more than half of what the item is worth just to send it back. Products are not what they seem on the website.

I have shopped with them before and it was a nightmare. Now to even look at the website they want you to set up an account? NOT going to happen!

Goodbye Zulily, I will never be on your website again

Items were constructed poorly, Items were sent from three different areas. Then find out there are no returns AT ALL on any items and if size is wrong they can not exchange. After a month of complaints (and three months to receive) I was told ok to return at my expense and had to have a tracking number and only a 70% of item on a gift card which would be good for only 30 days and can only be used on like items from same location as shipped. I tossed clothes in GOOD WILL BASKET and said the hell with it.

I have been using Zulily for years. I knew that it took weeks to get items and was Ok with that. I knew to check the size chart and to stay with brand names, thought I could handle all of this because of the good prices. Over the last year or so they have really gotten bad. I bought a Jessica Simpson purse that smelled like a high school leather project, tried to air it out but no luck. I cant use it at all. I bought some nursing scrubs that should have fit according to the size chart but are at least two sizes too small and bought a sweater that smell like it was dipped in chemicals. Customer service is good for about three mistakes. They give credit and even ten dollars extra credit for your trouble but I kept getting junk and as I called more and more they were less and less helpful. It has gotten to the point that so much of their stuff is cheap junk, even the brand names (must be seconds or knock offs) that I have had enough. I am done with rolling the dice on Zulily. Our relationship is over.

I ordered some things and after three weeks they hadn't shipped, but my credit card had been charged as soon as I ordered. I called to cancel and to their credit, they answered the phone, promptly canceled and refunded within a few days. That would have raised them to a 2-star rating, except that when I unsubscribed from their mailings (twice), they never stopped sending them and I had to mark them spam to get rid of them.

Great place for deals. Plan 3 weeks for delivery. I've ordered stride rite shoes, toms, carters shoes, beach gear, clothing, etc. Avoid unfamiliar prices; check pricing with amazon.

I will not be ordering from them again. The deal was great I order over 3 weeks ago and because they give you the option of posting to Facebook so your friends can order I did this. I had 3 friends order through my link and they claim you get a $20 credit for each friend I only received one credit. I am still waiting for a partial order which they have already informed me can not be filled so they are supposedly upgrading it to 2013 style and I still don't have it. One of my friends who order from my link 2 days later(whom I didn't get any credit for) also received partial shipment and an email saying some of her items were no longer available but would be upgraded. Today she received an email after waiting 3 weeks that they cancelled her order! They are going to give her a $10 credit for her trouble! Seriously? In the form of store credit! Who would buy from them again? Awful customer service they scam you into buying stuff they can't fulfill. Avoid this site and shop on Amazon or ebay instead!

Based on some positive press, I gave zulily a try and ordered four things. Only one truly looked like the photo and the descriptions were misleading at best. A tunic turned out to be an open shirt with no ties or buttons, though the photo did not show that. A dress that looked like broadcloth turned out to be a knit that showed its white obverse when stretched, so the color over wider body parts was lighter than on narrower body parts. On return, I was charged $7.95 per item, even though the policy says $2 restocking fee and $5.95 label fee and I used only one label! I could have shipped everything in one priority envelope for $10 but they require you to use their label so it cost me $24 in "postage" as well as the $8 restocking. Even simple things... like figuring out how much credit you have... are made tough on the poorly designed site. I can see my line items of return credits and all the fees charged against it, but it doesn't bother to show the total. I wasted my money... be smarter!

Received a very comfortable shoe that, unfortunately did not make 4 hours the first wearing...$2.00 restocking fee and $5.95 return shipping should not be charged to the consumer.

My "LOVE AFFAIR" with Zulily began with my granddaughter when she was 3 years of age! EVERYONE, and I do mean "EVERYONE" would inquire at church, school, and the community where her beautiful clothes were purchased! She is now 13, and during the years I began LOVING Zulily's clothes for myself! The quality, cost, and customer service is "EXEMPLARY!" I gave ZUlily 4 stars because their vendors take too long to ship out merchandise! Really, that's NOT their fault, so I AM GIVING Zulily 5 STARS because they REALLY DESERVE THEM!

Love Zulily especially now that they allow returns on most items. I have found some really good deals. If I have a problem -customer service has been excellent

I love the convenience of being able to order boxed items along with apparel or home goods. And I really like the two pay option. Great customer service!

I love shopping at Zulily! They offer quality merchandise at a very reasonable price. Their customer service is top notch if you ever have a problem. Highly recommend!

I've bought infant clothes from Zulily for the past 6 months. The site has great deals on brands that I would not choose to buy at full price. I have not been as impressed with the women's cloths and household items sold. The quality and styles of those items appear to be mediocre.

My two main complaints:
1. Items do not arrive until a month after they're ordered. It's hard to understand how the process can be so slow. Thus is particularly problematic with infant clothes (and Zulily offers a lot of them), I've not infrequently received something I ordered that no longer fits my baby.
2. Descriptions and pictures are not complete. I ordered some infant pants only to discover they had a huge logo splashed across the back - not something I would have wanted had I realized. To Zulily's credit, they credited me back the cost of the pants without even making me return the pants (all items are non-returnable). Since then I've been very cautious about what I buy and avoid items that don't have complete pictures or descriptions (which are many).

I have been shopping zulily.com for around 3 years. During current year only ( from January to September) I've spent 2000$. A lot of the staff i bought is good and reasonably priced but a lot of very cheaply made and does not look like a picture on the web site.
I had to put up with some purchases i bought in order not to go through return process.
According to their return policy you are responsible for the return shipping fee however if its their fault ( wrong size or different color) they usually cover the shipping.
My last return which is still in process is not easy. The girl i spoke of the phone says she can only give store credit though my previous return was in its original payment.
Also a lot of staff coming straight from China. It takes up to one month sometimes.
As some staff coming from China the quality can be poor. My last purchase was a disappointment. The cardigan did not look anything like a picture but most important it smelled as bleach. The smell was very strong. After trying it on i could not stop itching my body.
Also research he sizing. Sometimes its Chinese sizing or European.
They do have good deals but the quality is hit or miss.
Shipping is from 6.99 to 9.95 or more. With this shipping prices it better to check your local Marshals or TJ max. Will come out the same.
They way they charge your credit card is also confusing. They said that they charge only when the item is shipped. That is why going through your credit statements and zulily invoices can be confusing.

First off, be ready to pay for shipping (USD 6-12). Also, don't expect to pay with PayPal because that option rarely works on Zulily (you will have to attach and un-attach back and forth etc this payment option in your account settings to no avail, then call the customer service, then call PayPal, then call PayPal Credit/Synchrony Bank, then call the bank's security team, all to no avail at the end of the day. Over and over again, every time you purchase there and pay with PayPal (you better not!). Then, get ready to wait for your delivery for 2-3 months (honestly, I don't recognize most of the items when I receive them from Zulily because of the longest delivery times in human history, and you can't check on your purchases for months, right? So, at some point you decide to go on with your life. Hence, the more the surprise when your purchase has finally arrived!). Lastly, be ready to pay a handling and restocking fee if you need to return an item (and potentially, communicate with the customer service for weeks too). So, in my opinion, Zulily is the perfect place to buy something that you don't really need and you love to be surprised. It's a great marketplace like no other where you can shop just for the fun of it. And I mean it! What a fun way to entertain the customer! This world would be a different place without Zulily. Seriously

I dislike that I can't even stroll through their shop without giving them my email address and coming up with a password... why don't they just ask for my first born as well!

I just want to BROWSE... and then maybe buy... but I won't try to browse ever again.
There are plenty of shops with cute clothes that DO NOT WANT TO HAVE ME JUMPING THRU HOOPS!

Glad I checked the review won't be ordering, thank you guy's for you feed back. Looks beautiful the kids wear but don't want to put up with drama sounds like the quality isn't great.

One and a half months the shoes came in. I always bought crocs open sandals and love them. Omg no way are they the same quality. Oh well you get what you pay for.

They are fraudsters! You receive daily emails of offers but when you contact them for the status of the order, you get no response. Worst online shopping site ever. Lesson learnt. "ALWAYS READ CUSTOMERS REVIEWS BEFORE PLACING AN ORDER"

I love Zulily as it is my favorite place to shop online and I look forward to checking out their deals! I just wish that free shipping was included with your first purchase but with a limit of $25