• Bookmark

    Zulily

Zulily

Is this your business?
Write a Review

Overview

Zulily has a rating of 2.3 stars from 4,526 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zulily most frequently mention store credit, return policy, and poor quality problems. Zulily ranks 9th among Daily Deals sites.

  • Service
    511
  • Value
    514
  • Shipping
    532
  • Returns
    408
  • Quality
    478
View ratings trends
216
See all photos
How would you rate Zulily?

Reviews (4,526)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1067) store credit (300) return policy (275) credit card (136) name brands (93) quality items (50) shopping experience (64) kids clothes (28)
Thumbnail of user suem450
Oregon
1 review
0 helpful votes
  • Send Message
September 19th, 2019

Easy to use website, a huge variety of things to peruse. Great for gifts - or gifts for yourself! Great prices!

Date of experience: September 18, 2019

Thumbnail of user corlissh
Maryland
4 reviews
0 helpful votes
  • Send Message
January 18th, 2021

I love Zulily for its sales, selections, children reading selections, children clothing and their kitchen and home sales.

Date of experience: August 16, 2019

Thumbnail of user wendyh235
New York
1 review
0 helpful votes
  • Send Message
August 18th, 2019

I've shopped for items for our camping trips, especially the "kitchen" and items for our new kitchen and house.

Date of experience: August 16, 2019

Thumbnail of user pattic75
Patti C.
Tennessee
2 reviews
0 helpful votes
  • Send Message
September 9th, 2019

I have found some great deals. I have found unique items. I browse their website daily. I love it.

Date of experience: September 8, 2019

Thumbnail of user beckyf63
West Virginia
2 reviews
0 helpful votes
  • Send Message
February 27th, 2020

Love your products. Find many unusual things. Great bargains.so many different products. Love your shoes.

Date of experience: February 27, 2020

Thumbnail of user cdsujjkogdg
GB
1 review
14 helpful votes
  • Send Message
February 11th, 2017

http://www.peta.org/action/action-alerts/zulily-angora/
Please read. Please read. Please read. Please read. Please read. Please read.

Date of experience: February 11, 2017

Thumbnail of user debrao8
Florida
2 reviews
4 helpful votes
  • Send Message
March 7th, 2017

No, looking at your reviews, not really good. Thanks anyway will not be ordering from your site until i see a noticible change in the reviews

Date of experience: March 7, 2017

Thumbnail of user jamiem139
Tennessee
66 reviews
78 helpful votes
  • Send Message
August 12th, 2018

They have lots of cute styles for adults and children. Plus sizes fit well. Will continue to shop. My family & friends love it too.

Date of experience: August 12, 2018

Thumbnail of user patricial532
New Jersey
5 reviews
0 helpful votes
  • Send Message
February 26th, 2020

I love to shop on zulily sights. Nice items great prices most of the time, customer service is awesome.

Date of experience: February 25, 2020

Thumbnail of user elanah
New York
1 review
9 helpful votes
  • Send Message
July 13th, 2017

Worst service that takes forever. They sent me the wrong item and have ruined my daughter's birthday as a result.

Date of experience: July 13, 2017

Thumbnail of user danicad
Illinois
1 review
2 helpful votes
  • Send Message
February 16th, 2013

You can't even browse the site without entering an email address. Not worth it, especially after reading all these terrible reviews.

Date of experience: February 16, 2013

Thumbnail of user melindah4
New Jersey
2 reviews
1 helpful vote
  • Send Message
April 30th, 2013

Women clothing cut extremely small. Fabric often cheap. I have ordered twice now and out of seven items only two were wearable.

Date of experience: April 30, 2013

Thumbnail of user wonkygirlg
Arizona
2 reviews
5 helpful votes
  • Send Message
December 4th, 2014

Ordered 3 ornaments. Two arrived damaged/broken. Poorly packaged for shipping! Very unhappy about this. Will not order from Zulily again.

Service
Shipping
Quality

Date of experience: December 4, 2014

Thumbnail of user judyq1
New York
1 review
1 helpful vote
  • Send Message
August 22nd, 2017

It took a few weeks to receive but love my top. Good quality and comfort. No issues at all with the product.

Date of experience: August 22, 2017

Thumbnail of user buriced
Georgia
1 review
2 helpful votes
  • Send Message
August 20th, 2017

How are they still allowed to advertise on Facebook when the complaints definitely outnumber any good comments... I would never order from them..

Date of experience: August 20, 2017

Thumbnail of user naomid14
California
1 review
7 helpful votes
  • Send Message
August 29th, 2017

It's like they post pics of name brand products but in actuality you are buying a knock off! Never again will I waste my money on such crap!

Date of experience: August 29, 2017

Thumbnail of user pb76
California
1 review
5 helpful votes
  • Send Message
August 29th, 2017

Do not buy from this website. Had problems all the way around... too angry to talk about them. Just stay away

Date of experience: August 29, 2017

Thumbnail of user jand391
Indiana
1 review
0 helpful votes
  • Send Message
June 17th, 2022

Recently purchased "beige" wedge sandals. They are very gold, plastic and extremely glittery. Not all as pictured

Products used:
None

Service
Value
Shipping
Quality

Date of experience: June 17, 2022

Thumbnail of user beverleyp1
Arizona
3 reviews
18 helpful votes
  • Send Message
July 23rd, 2015

Ordered 2 tops in the size I currently wear, they are absolutely miss sized, very disappointed returns not allowed

Date of experience: July 23, 2015

Thumbnail of user jr71
Louisiana
1 review
1 helpful vote
  • Send Message
February 20th, 2014

I can't even place an order on this website. I've entered my card information several times and it just says "An error has occurred". Waste of time.

Date of experience: February 20, 2014

Thumbnail of user jennys263
California
1 review
1 helpful vote
  • Send Message
December 23rd, 2019

Testing testing testing testing testing testing testing testing testing testing testing testing testing testing

Date of experience: December 23, 2019

Thumbnail of user billm181
Arizona
1 review
2 helpful votes
  • Send Message
January 20th, 2017

I've made my third request for them to stop sending me Non order related emails. This is borderline negligence.

Date of experience: January 20, 2017

Thumbnail of user sherryc168
California
1 review
0 helpful votes
  • Send Message
July 18th, 2019

It's fun to see a variety of stuff. I wish most orders arrived quicker though. Customer service is excellent.

Date of experience: July 18, 2019

Thumbnail of user deborahi6
Connecticut
1 review
8 helpful votes
  • Send Message
February 10th, 2017

Cheaply made clothes from China. Also still using cruel Angora which is barbaric. Don't bother with this site

Date of experience: February 10, 2017

Thumbnail of user geetis
Indiana
1 review
9 helpful votes
  • Send Message
October 18th, 2014

Absolutely crap stuff, cheap material and very poor service! Not wearable at all. Will never use this site again ever.

Date of experience: October 18, 2014

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Zulily is a daily deals site for moms, babies and kids which sells clothes, shoes, toys, products for the home.

How do I know I can trust these reviews about Zulily?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zulily?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business