Zulily

For kids..cutest clothing and shoes..ive also gotten scarfs and a knittes beanie for winter and it looks great

This site showed up after an update to my samsung Galaxie3. I have unsubscribed twice now and still am being pestered. Stay away!

Zuilily has a fantastic variety of items, I just hate that it takes soooooo long to receive them. But overall the customer service is great.

Love shopping on Zuilily. Always find what I am looking ur hase. Great prices, and goods are superb!

Not only is the material cheesy but they have the chutzpah to deduct $$$ when you return items Will NEVER order from them again.

Zulily orders take forever to receive. Placed an order over 3 weeks ago and still waiting for it. TERRIBLE SERVICE. I AM DONE WITH ZULILY!

I have purchased many, many things from Zulily. This is one of my favorite - find something cool, fashionable, reasonably-priced site. Zulily doesn't make its own products - the brands that they sell do and many brands have excellent quality. I built a large amount of my unique workout/gym wardrobe through Zulily and got a lot of ideas with them. Beautiful tunics, too. And don't forget the sweet, pretty clothes for my little girls. Once in a great while, something looks great online, and I open the box, and it may be a little ill-fitting, or perhaps not what I had hoped for. The downside to Zulily - but remember, they disclose this in EVERY item posted - is that it is FINAL SALE. You cannot return. So you buy, it doesn't fit, tough luck. Be careful and look at the size chart (it is pretty accurate from my experience and I have thousands of dollars in their merchandise - I know because they tell me in my order history - can't believe it) - but I've been shopping there for over 2 years. I've found many beautiful, fun clothes that I cannot find at nearby brick-and-mortar stores.
It's not always great - of course, dealing with a company, you may never be able to feel 100% satisfied, but they did professionally respond to my complaint - I ordered a beautiful ivory maxi-dress, and it came to me some cream colored short number. I emailed customer service, attached pictures of what was mailed and pictures of what was advertised, and they did issue me a return authorization for this despite the no return policy because it was their fault. Also, if for whatever reason, the item you were lusting over was over-sold, they will let you know if they cannot ship it to you, and then credit you $10 for their mistake along with the entire refund to your purchase. I find this to be a very fair and ok way for the company to apologize.
So in general, I've had great experiences. For those who didn't - no problem, more stock for me to choose from! I don't like telling people much about Zulily because if I don't get the item on time - say I'm working and can't online shop, my size of a really cool item may go out of stock by the time I'm looking at it because of its popularity. I felt compelled to write this review however, because frankly, I'm shocked by the number of negative reviews.
But as with any other site, remember to always also look (especially with electronic items) at other websites to make sure it is not cheaper elsewhere.
Happy shopping!

I am a size 14 Ordered EX and they so small would not fit my left arm. Will not try again.

LOVE TO SHOP HERE FOR EVERYTHING, HOUSE, CAMPER, KIDS, GRAND KIDS... EVEN THE PUPPIES GET THINGS EVERY ONCE IN A WHILE

I just placed my first order with Zulily. My sister is pregnant and I found some hilarious onesies that I had to buy. When I went through to purchase those items I saw the offer they have for masterpass. If you spend $50+ and sign up for masterpass they will not only give you free shipping, but will also take $15 off your purchase. After filling out all of the masterpass information my card was charged for the full amount with shipping included and I didn't get a $15 discount. I called the customer service number on their website thinking that it would be an easy 5 minute call and everything would be solved. The woman listened to my situation and asked if I had, for sure, filled out the masterpass information, I said yes. I was then put on hold while she tried to figure out what she could do for me. The solution she came up with was that she would zero out my shipping and then I could have a $15 credit applied to my account for my next purchase. A credit to my account? The money shouldn't have been charged on my card in the first place and the best they could offer was a credit? I told her that I wanted the money put back on my card and her explanation of why she couldn't, was that masterpass is a new thing they are doing and so there are still bugs. Apparently those bugs mean that they can't refund anything, even if you are charged incorrectly, so the only option is a store credit. I was so frustrated by the end of the call that I cancelled my order. That is essentially stealing and i'm not interested in supporting a business that treats customers so horrendously. I will not be placing any other orders with Zulily.

Bought a lot. It had such potential from the pictures, but while the seams were okay, the fabric was, what I would consider to be, very thin, poor quality fabrics. Items were from India and made in China. I thought I was supporting small American venders. I ask for a return label and with it I got a sincere apology from a very nice customer service person (it's not her fault, she was actually doing her job well) as the higher ups make plenty off of unhappy customers.) I got commentary on how they save ME money by having return shipping, restocking fees and such. Not seeing is since they have my money and I will never see a refund, but that lovely store credit. If you dare to send it back, just know, you will pay them to take it back in restocking fees for that in store credit that rewards them for poor quality. That is the rub, loosing money and still not having anything worth while to show for it. So basically, I paid them $13 to reward their clever business model and I still have a heafty store credit and no desire to buy from them ever again. They get you going and coming. You want it, you pay to get it to you. You don't like it, you pay to give it back. It is a win win for them I bet the restocker is not getting paid for every item they put back on the shelf. I usually just stay away from venders with such policies. I am as mad at myself for not reading the policy first. I would have never ordered from them. Hopefully you can at least go in with your eyes open.My disappointment is a bitter pill since there is money I would like to have back that will be there to pay yet another shipping fee for something I will likely be disappointed in. Stay with children's clothes that you can, verify are made in the US if you can't resist the tutu's. I have seen good stuff for children, but very "similiar" womens can be found for a fraction straight from China on ebay for $5.00 - $10.00. At least there you know you are getting what you are paying for. When you hold up the clothes, the proportions are very small for American sized clothing, so be aware. I ordered bigger and they are still small proportionally to my regular size. Go with the vendors that see the value in a happy customer.

Zulily promiced to give back money, wich I paied ring and never recived. In some cases I paied shiping and than I have to pay 30-60$ for shiping whan I recive packed, but thay didn't wrote it before.

Zulily is a blast. New items every day. Great prices. Things I don't see anywhere else. I love it.

This site presents itself so nicely. It draws you in to the point of near addiction in some cases, including mine. I had the alarm set on the app (or maybe it did it by itself) that goes off at 9 am and says "Time to shop Zulily" in my phone screen. I'd check the site 5 or 6 times a day, and find ALL the ways to shop.

Everything is professionally photographed and it all looks so lovely, of such great quality and you just gotta have it! I bought several shirts, a jacket, a step on trash can, a toilet paper holder and two pairs of Toms shoes.

I have gotten the toilet paper holder and one pair of the Toms. I'm still waiting on the other pair. Why didn't they ship together? Who knows?

I found this site yesterday and my heart just sunk. I don't have money to lose on ill fitting and ill made items so I picked up the phone and called them. I said that I had read this site and was horrified to see that the quality of clothing was poor, and that most times they didn't fit and that I was on a fixed income (who isn't?) and told them I wanted to cancel all clothing items. I'd take the trash can if it will ever get here and I want the other pair of Toms.

To my amazement they cancelled the clothes and my refund is processing. Amazing... simply amazing. And better yet, the Toms that I've watched stay stagnant on their "way to Zulily" are magically preparing for shipping! As for the trash can, well, it'll get here eventually. I wish it would hurry up tho---I got it to keep my kitten out of my bathroom trash!

So, all in all, Zulily has it's good and bad qualities. They did accommodate me in my time of hysteria and they did magically get my shoes moving. Some things are priced fairly and some are crazy bad. I can do better with my prime account on Amazon. It just depends. Like with anything else you have to shop around.

I will say this... if you didn't know about their policy and how they acquired their merchandise, and that it was a long wait to get your things, it's your own fault for not reading! This is not Zulily's problem, it's yours. You must read all the fine (or in your face LARGE) print!

So, just be a savvy shopper and don't let them sucker you in by their pretty pictures and magical words. And if you get something that is of poor quality or doesn't fit, CALL THEM and tell them. What have you got to lose?

They are great I find very cool stuff that I can't find anyplace else they are quick and convenient I let all my friend know about it

Shipping takes FOREVER! Also, miss sized products, dirty clothes. DELETE this site from your computer! UGH!

Still waiting for my order 25 days and counting... and it was not even a free shipping promo!

The shipping is my single, yet biggest complaint takes so long that I forgot what I even ordered!

First time buyer. NOT HAPPY :( :( IT took to long to receive my order. Quality of the clothes is NO NO GOOD :( . DON'T waist your MONEY...

I really like Zulilly and I've been pleasantly surprised with some deals I got, especially when complemented by people on what I've bought!

I know I can trust Zulily because they work with reputable companies and I am never disappointed when I order through them!

1. Interface should be more user friendly
2. More refinements by category i. E. price, size, color, etc. I like to be able to see prices from low to high, etc. It seems like you had that at one time.
3. Imported good's size charts are not reliable for USA customers. Generally, always too small.
4. Believe customer when products are damaged, ill fitting, sized incorrectly and allow for free prepaid returns and refunds in manner paid, NOT STORE CREDIT.
5. Devise some way to ship fast. We wait 10 or more days for items to be shipped to you only for you to ship to us. It's ridiculous. You allow BOXED to drop ship.
6. Package items better with bubble wrap or whatever is necessary for item to arrive in good condition. I ordered some bras for my granddaughter and the underwire was warped because it was sent in a thin plastic bag.
7. There's more to life than TUNICS. Good grief.
8. If you have to change strategy from new products daily, then do so. Since brick and mortar stores are closing, you need to up your game. Same old brands are redundant.
9. I've shopped your site since the beginning when you were selling children's items and maternity items. You've evolved which is good but just not good enough to be sustainable imo. I on your site daily and do not purchase nearly what I used to buy due to reasons I have listed above. Your company used to be unique and had it's own little niche. Now, it seems as though you are trying to run up against the big boys (although you've been bought out years ago). You can't: Not on price, availability, delivery.
10. You need some young bright smart people who are hipped to the ecommerce to shake things up by doing their homework on what is your target market and sell to them. But slow shipping, inferior products, refusal for consumers to get a refund just store credit, having to pay to return the inferior products in some cases, lack of better vendors does not sit well with me and I am a somewhat loyal customer, will not keep you in business and remain profitable.
11. Since I'm a plus size woman, check out the brands on COEDITION'S site. I'm sick of your current brands except for a few.
12. Wish you would find better uniform brands than French Toast and? Polo. This year I shopped at Jcpenney online. If you can get with a good brand with good prices with fast shipping and free returns, parents/grandparents may shop on the site. School supplies are another matter. Your prices are ridiculously high.
I know that I've been critical. Hope you will take what you need and discard the rest.

Zulily. No stars given. You don't receive merchandise for a month and it wasn't worth the wait.

WARNING: DON'T WASTE YOUR TIME