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    Zulily

Zulily

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Overview

Zulily has a rating of 2.3 stars from 4,526 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zulily most frequently mention store credit, return policy, and poor quality problems. Zulily ranks 9th among Daily Deals sites.

  • Service
    511
  • Value
    514
  • Shipping
    532
  • Returns
    408
  • Quality
    478
View ratings trends
216
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How would you rate Zulily?

Reviews (4,526)

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Reviews that mention popular keywords

customer service (1067) store credit (300) return policy (275) credit card (136) name brands (93) quality items (50) shopping experience (64) kids clothes (28)
Thumbnail of user wendym326
Indiana
1 review
0 helpful votes
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October 26th, 2019

I love Zulily. It's the best online shopping for Christmas gifts or almost anything. Love the variety of items and the great pricing. I look forward to the special priced Deals of the Day.

Date of experience: October 24, 2019

Thumbnail of user lindas1358
New Jersey
1 review
0 helpful votes
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September 12th, 2019

I love how each day there is a mix of categories to shop from. I find new things and familiar things. I consider it one of my high points to check out the categories each day.

Date of experience: September 12, 2019

Thumbnail of user aleaha
Illinois
1 review
1 helpful vote
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July 20th, 2022

So my order was delayed and i started to read other reviews and got worried. But one email to Zulilly and i got ful refund plus $10 credit. They responded in 10 minutes. Pretty excellent

Date of experience: July 20, 2022

Thumbnail of user kathyr367
Indiana
1 review
0 helpful votes
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January 11th, 2020

I find such a good selection of goods. I have liked all the clothing items I have ordered. I've ordered kids and adult items. I would highly recommend shopping with Zulily.

Date of experience: January 9, 2020

Thumbnail of user barbaraw405
Missouri
1 review
0 helpful votes
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September 9th, 2019

I tell everyone about Zulily! Especially when they are having a sale. Their website is great. Even when they are not having a sale the prices and quality can't be beat.

Date of experience: September 7, 2019

Thumbnail of user judys417
California
1 review
0 helpful votes
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July 19th, 2019

I have enjoyed all of my purchases with Zulily, from my clothes, to buying for the grandchildren. They have loved the soft Pj's for the Holiday and the matching outfits also.

Date of experience: July 18, 2019

Thumbnail of user franceso25
New Mexico
1 review
0 helpful votes
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November 27th, 2019

Over the past year I have order many items from Zulily and I am very please with the items. I've ordered blouses, sweaters, boots and dresses and all are great items.

Date of experience: November 27, 2019

Thumbnail of user robinh313
Maryland
1 review
0 helpful votes
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September 9th, 2019

I have ordered kids clothes, Christmas decorations and novelties. And shoes. I have never been disappointed only amazed. I continuously check Zulily everyday for something new and wonderful.

Date of experience: September 7, 2019

Thumbnail of user carolynn57
Texas
1 review
0 helpful votes
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October 26th, 2019

I order at a minimum once a month from Zulily and I am never disappointed. I order for numerous family members; husband, daughter, granddaughter and of course myself.

Date of experience: October 24, 2019

Thumbnail of user lindam1214
Mississippi
1 review
0 helpful votes
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October 26th, 2019

I love this site! I can find different items here that others don't have and delivery is great. There is just about a site here for just about anything you are looking for.

Date of experience: October 24, 2019

Thumbnail of user jenniferd562
Missouri
1 review
0 helpful votes
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July 31st, 2019

I'm always surprised by the many different things I can find on Zulily. I love telling people all the time that I got this item or that item from Zulily.

Date of experience: July 30, 2019

Thumbnail of user kareng44
Florida
1 review
0 helpful votes
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March 13th, 2015

I made an order on Zulily, in February, I have always seen the adds and even made an account and promised myself that i would buy something from them one day. So after making my order I checked after a couple days to see the status and it said the order is confirmed which i said for a few more days, so I went online and came up on all the bad reviews Zulily had and very few not so bad ones, I also learned that it took a month or more to receive your order and being a avid online shopper this was a new territory. I immediately called customer service to cancel my order, the gentleman I spoke to was very polite and knowledgeable and explained to me their selling and shipping policies which I overlooked. I decided to see how this goes. I received my order in a month within the time frame I was told as a matter of fact on the same date they told me it would arrive. The Items were AWESOME! I ordered shoes and kids clothes the quality was excellent and they fit comfortably and perfectly. I am very pleased with my first time ordering from Zulily and will be ordering from them in the future, I am happy did not listen to the reviews but I am actually glad I read them so I know what to look out for in case i ever had a bad experience but for now Im very very pleased with my order. Thanks Zulily.

Tip for consumers:
For first time buyers, Don't listen to the reviews.Try it for yourself and see what happens. Not everyone will have the same experience.

Service
Value
Shipping
Quality

Date of experience: March 13, 2015

Thumbnail of user dawnw209
Florida
1 review
0 helpful votes
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November 28th, 2019

Like to take a look frequently to see all the new offerings. Lots to choose from and items usually ship quickly. Nice site to look for items from many vendors.

Date of experience: November 26, 2019

Thumbnail of user judithw146
Michigan
1 review
0 helpful votes
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October 25th, 2019

Great items, and prices... I find things I don't even know exist and at reasonable prices... the items are as shown and the wait time is usually not to bad...

Date of experience: October 23, 2019

Thumbnail of user juliap157
North Carolina
1 review
0 helpful votes
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February 26th, 2020

I really love Zulily because there is so much to love! There is an endless selection that changes everyday! Also, the customer service is the best I have ever experienced.

Date of experience: February 26, 2020

Thumbnail of user amyn145
Tennessee
1 review
0 helpful votes
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October 26th, 2019

I have ordered so much stuff here, the products are of great quality, and the selections are amazing and things I am interested in. I love the shops and how they rotate.

Date of experience: October 24, 2019

Thumbnail of user leslier164
Nebraska
1 review
0 helpful votes
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October 25th, 2019

Your website is easy to use. You showcase great products at great prices. I love that you have products for everybody. Your products arrive in a timely manner and in great condition.

Date of experience: October 23, 2019

Thumbnail of user ginaj36
Gina J.
Alabama
1 review
0 helpful votes
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July 18th, 2019

Love the womens clothes, household items, shoes, kids clothes, great value & good quality items. I'm always finding great gifts for friends & family.

Date of experience: July 18, 2019

Thumbnail of user rebeccah519
Texas
2 reviews
0 helpful votes
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March 8th, 2020

I enjoy online shopping and Zulily makes it so easy. They have things I never knew I needed and things you can use around the house, the office, and the car.

Date of experience: March 8, 2020

Thumbnail of user dawnp163
Ohio
1 review
0 helpful votes
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October 25th, 2019

I love shopping Zulily because I never know what I will find. I get a lot of compliments on the clothes and shoes I purchase there. I did a lot of last year's Christmas shopping from Zulily.

Date of experience: October 23, 2019

Thumbnail of user shannonb363
Alabama
1 review
0 helpful votes
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September 9th, 2019

I love Zulily and all the unique products they have for my home, clothing, shoes, beauty products and more. They are my first go to when looking for something cute and unique to wear or my home.

Date of experience: September 7, 2019

Thumbnail of user angelar364
Kentucky
1 review
0 helpful votes
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August 17th, 2019

I would rather shop from home. I live approximately 40 minutes from the mall and shopping. Shopping on Zulily makes shopping very convenient. I am very satisfied with the products and prices.

Date of experience: August 16, 2019

Thumbnail of user jeannettes88
New Hampshire
1 review
0 helpful votes
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February 26th, 2020

The products I have been able to view and buy on Zulily have been great. I recommend this sight to everyone looking for great products and clothing at awesome prices.

Date of experience: February 25, 2020

Thumbnail of user elleng112
California
1 review
0 helpful votes
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January 11th, 2020

I love the products. Great quality. Excellent prices. If an item has a problem the company lets you return the item. The company has a variety of products and I am happy with the company.

Date of experience: January 9, 2020

Thumbnail of user tandap1
South Carolina
2 reviews
0 helpful votes
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October 25th, 2019

I have loved what I have ordered ( and that has been a lot.) I have not had to send anything back and have not had any complaints other than I now order too much.!

Date of experience: October 23, 2019

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About the business

Zulily is a daily deals site for moms, babies and kids which sells clothes, shoes, toys, products for the home.

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