AliExpress

I've bought white gold plated silver engagement rings till after 3 days of wearing our fingers went black!after numerous complaints and being a very good client they did totally nothing to help me...
They are fraudulent and scamming you.stay away!

Had the worst experience online yet ordering from this website. They took my money, but didn't send the item I ordered. They gave me someone else's tracking number to make it look like the item was underway, and then delivered, which never happened. When I contacted support about this they were useless, very incompetent, unprofessional people, their delivery guaranteed or refund policy is total bs, they didn't care at all about the problem and provided no solution. At the end I paid for something that was never sent, I sincerely warn anybody reading this not to order from this Chinese website, save yourself a headache, time, and your money. Just order elsewhere in America.

There is no customer service just a useless "bot". Twice I have received products that have not worked and both times a refund was refused because of "insufficient evidence" although I confirmed in both cases the other products in the order worked perfectly. It seems you are supposed to prove something doesn't work the same way you're supposed to prove you never received the product. While this may not have been a lot of money "stolen" on principle I will now only order from websites like "Wish" and "Temu" who actually appear to look after their customers.

Aliexpress allowing members sellers to misleading customers by falsely advertising the goods are shipped from Europe and guaranteeing delivery 7-10, and never delivered
Recently I bought three products from different sellers in Aliexpress, who advertised that the products are available in warehouse in Europe and they guarantee delivery within 7-10, however, when the order delayed I contacted the seller and find out that the product will be at least taken over 30 days longer as it been shipped from China.

AliExpress allows their members seller misleading their customers by falls advertising.

Aliexpress can't rectify and acknowledge the issue or take appropriate action or even to refund my money fast and they can do to ask me to be patient and wait.

I will never do shopping in their platform after I get my money.

Very bad experience

Aliexpress sold me a broken helmet and then instructed me to return the item then the seller or aliexpress would refund the return shipping fee. Months later they said I do not have enough evidence eventhough i sent the postage invoice numerous times. This is a cheap chinese scam site. Better to go with amazon who will treat customers better. $#*! you scammers!

I ordered good worth around £70 and didn't receive them. I opened a dispute with AliExpress and although I rang Evri several times all Evri would say is that the parcel is lost. I fed this back to AliExpress and they said I needed to pick it up from my local post office. I tried explaining that this wasn't the case but they just closed the disputes for each item and I didn't get a refund. If you're willing to take a chance on them then buy from them but that's the last time they get any money from me. I have since read other reviews and it seems as though they always side with sellers so if a seller has said they have posted something, you're screwed.

This app is not recommended for purchasing any item over 50 euro. It is full of scammers and are protected by AliExpress. You can see in the pictures the seller does not have the item and still AliExpress supports its Chinese scammers and now i have to wait 42 days for order to be cancelled. Aliexpress has a default setting of refund as a bonus. Never ever take that or you will curse yourself because you will become there hostage and there is nothing that you can do. You have to do shopping or get scammed. Amazon and other platform are far better than aliexpress.

I ordered items from them for last 10years with same address, but now that address is not recognized and never get delivery and apply for refund that doesn't come. Wonder it's a trick to say item arrived in country than wrong address, appeal for4 refund decline, Please don't trust them or there customer service. They are crook website,

Two week delivery immediately became 3 month after receiving my money. Absolutely refused to correct it, cancel the order or give me muy money back

They did give me the run around with canned in english responses failing to address what I said. Supposedly by a live person. Delibertly wasted my tone trying to get it resolved, just kept me online waiting,

Dishonest as the day is long

I placed 2 orders with AliExpress in October 2024. The first one arrived and was OK. The second order did not arrive but the USPS tracking stated "delivered in or at mailbox". The question is: Whose mailbox? The seller and AliExpress would not help out with this other than stating "sorry about that". The seller is responsible to work with the shipping company in the not-so-rare case where the postal service delivers to the wrong address. Fortunately, I successfully disputed the charge with the charge card company.

I placed an order for $167 for a product including tax.The next day they informed me there would be an additional charge $33 for misc. This is after the fact and after my credit card had already been charged. So they offer a product at a low price to hook you in then they add on additional fees hoping you will just agree. Who knows if I would even get the merchandise in the end. I cancelled the order and notified my CC company of the attempted fraud. Beware of this company. Who knows what else they will try to rip you off. I will never do business with them again

I was not provided with real costumer support when a package was lost and I asked for a refund.

Deliverer didn't receive it and still Aliexpress told me to wait the 35 days before refunding. When companies only care about money and not costumers despite of legit proof, there we have those dirty ethics that we all know and despise. Disgusting.

Bought a $370 Bafang mid motor for an ebike that quit the second day I had it. Replaced two parts trying to fix the problem before I gave up, shipped every piece back and asked fo a refund. 6 weeks later, I get a $78 refund and some b.s. Explanation. Extremely disappointed

This question is to Customers ONLY!
Is anyone having major delays &/ no-shows with UT ########TW AliExpress' Tracking numbers?
I'm in Barbados

The 30- 50 day Delivery period has passed. All 3 of my packages state that they are "In my Country Region,since 5Aug, 2024 but are indeed NOT.

I came across a few reviews that are having/ had the same issues. Anyone else? State your Country, please.

Horrible experience. Ordered a 12lbs piece of lawn equipment. Got shipment notification and a FedEx tracking number. Unfortunately the tracking number was stolen and not for my shipment. The proof of delivery of this package had a picture of a book labeled at 1 lbs and not at my house. Remember, I ordered a 12 lbs object. Ali keeps using this as a reason not to refund me.

Fedex tracking: **************

The site has started to follow new methods of fraud, and it also protects the fraudsters on the site. I have been scammed more than once, and I talk to customer service, but they do not pay any attention
I have strong evidence that I have fought with the site several times regarding such things, but it did not pay any attention to it. It is really a bad experience. When I spoke to customer service about one of the scammers on the site, and many consumers were also harmed by him, the site does not pay any attention to it, so it continues its work. It only wants profit. It does not care about the consumers' experience. Frankly, it is the worst site I have tried so far because it is really a scammer by all standards

I bought 5 shirts and received 1 shirt. I paid thru PayPal so I have proof. I advised PayPal to take them off as customers. Order# **************. This should very easy to resolve since I paid thru PayPal.
Response was they are checking.This company is a Joke. If they were in the United States they would be shut down.

I paid for a Wen workbench drill press from AliExpress. I was supposed to receive it in 10 days. They gave me a bogus tracking number and shipped a 2 oz package to somewhere in my area. When the bogus 2 oz package was delivered to someone else, AliExpress notified me that I received my 30+ lb drill press. I notified customer service to inform them that I didn't receive my drill press and asked for a refund. AliExpress informed me that I received my order and was not going to get a refund. I had to go to the post office several times to get information to contradict the bogus AliExpress information. My credit card company refunded my payment.

Purchased an item through Ali Express which included Royal mail tracked postage. Tracking stated that item could not be delivered because the sender did not address the parcel correctly, no Road or house number on the parcel and Royal Mail are returning to sender. Send proof of this to Ali express and requested a refund but refused. I even appealed but said no refund. F***ing unbelievable. Because they are based in China, there is no recourse. My recommendation is DON'T USE THEM, complete charlatans

If you want to return the product from Canada, you pay around $100 for the return because they don't accept it without a tracking number. I sent the return without a tracking number for $30 and I have not received either the money for the product or the money for the return. I lost money and time talking to them

I have always avoided ordering from this site just because of other reviews that I have read. I finally bit the bullet and ordered just a couple items to see if they would actually come. Not only did they come but they came before the ETA, they were exactly as they were described, great quality and obviously great price.
When I ordered I miscounted the curtains that I needed so I went back and ordered the correct amount, same thing, great quality, extremely fast shipping and great price.

If have since ordered several other items from this website and it's all been the same experience.

If you have been hesitant from ordering from them because it just seems to be a too good too be true price - don't it's actually real with good quality.

I received a tablet. I started it up and it said that it had the correct memory and Android version of 13. I don't know how they changed it but when tested it came back as being Android 10 not 13. Seller wanted me to accept more stuff to compensate, but because they tried to scam me I requested a refund. Seller is no longer with them so I won't bother leaving their name.
LENOVO on the other hand is still selling lots of scam memory. I ordered a supposedly 64tb solid state memory. It came in a little tin can that when hooked up was said 64tb. I couldn't get a good test to see what it really was so I opened the can and inside was a little chip with a 64gb micro SD card. AliExpress got my money back for that one but still let's LENOVO sell this stuff on its site. If buying electronics from them AliExpress please research the item before purchasing. If you buy something like a tablet and want to return it you pay for shipping and tracking. Let me do a little math. Tablet was 143 Canadian. Shipping was 45, and tracking was another 89. So my net return would have been 9 dollars. AliExpress is fun for little stupid stuff but not worth trying to return anything. I'm back with Amazon as they have always taken care of me.

I've been buying off of AliExpress over the last few months, typically low cost items that just seem too good to pass up. Was more of a game for me to see if ordering direct from China was worthwhile and it worked until I ordered something more expensive which I tried to return, and did not have any luck. My recommendation is if you're buying some throwaway or low risk items it's worth it. I recommend staying away from anything that's over $10.