HORRIBLE $#*!ING WEBSITE! They basically stole $200 from me and did nothing to help my situation even though me and the seller had come to a solution. I left over 8 emails and noone responded to help and the stupid robotic help center is $#*!ing useless... horrible website! Stick to Amazon.com dont wast your time. Money or patience dealing with this stupid $#*! website.
The website obviously have strict guidelines for the sellers and with the huge competition i can say that all the sellers i bought products from are trustworthy, if you are looking for high quality products you can find it their also.
I often buy goods here. No problems have yet arisen. If there are problems with the quality of the goods or delivery, they are solved quickly. With the return of funds, everything is solved quickly. I recommend this site to everyone.
When it arrived I asked myself if it was a microphone or a sexual toy. It is very elegant, well designed and beautiful. It was very well packed. I am not going to speak about the experience, but it was good
I was hesitate to order from this site due to all the bad reviews. But I was pleasantly surprised. Great prices, quality products. Shipping was mediocre but I guess that depends on the item. Will order from them again
Aliexpress really has improved over the years. The shipping is very fast, the prices great, and the site is very friendly to customers. Disputes are resolved quicker than on any other site, and the quality of goods is good.
Aliexpress is the place where you need to research a lot before purchasing. It's similar to the Chinese market where everyone tries to trick you. But instead you trick them in the end if you know what you're doing.
I ordered an item in November (it was a Christmas present) still have not received it. When I tried to put in a dispute just kept push back that it will be shipped. Luckily, it was not an expensive item. I would not recommend this site to anyone I only wish I had looked at the reviews prior to ordering - do not let anyone you know use this site - and if I could give I not stars I would
Why does your website says it is already delivered when in fact I haven't received it yet? I mean seriously? You should be true to your words if It has been delivered then it should be but why is it labeled already delivered when I myself didn't received it as of now. Even if it is as of now that the website emailed me or sent me a message saying I should confirm if I have received the order. What the Heck! Be true to your words AliExpress don't be a LIAR!
I have ordered stainless steel jewelry from aliexpress from five different vendors. Some items take a month or more to arrive and some have arrived in less than two weeks. Two sites that have sent exceptional quality are "Evorte" and "Youze" Jewelry. I agree, you definitely want to check the seller rating. I ordered only $100 worth the first time, but have increased my orders after I see the quality of the products.
Didnt mind when it took a long time to arrive but the item was extremely small and wasn't sized properly plus there was no paperwork in the bag and the dress wasn't even wrapped just crushed in, trying to return was a nightmare with the site not accepting my submit entry so I ended up keeping.
Chat with their customer service dozen times asking to resolve problem with seller, they promise to help ask me to wait... few days. Few days later nothing solve... then chat with them again also blank promise will help ended up chat with them for more than a month nothing resolve and nothing... all nothing... so don't buy again from this website... more over most of the product picture not even the actual product... nice picture but not their actual product... most look alike only... BEWARE buyer...
No, they are a bunch of scammers that should not be allowed to do business! They ripped me off and their supposed customer service number does not even work, it is a fake number that is supposedly in Delaware however it is a California number!
I recommend to buyers all over the world for these coins and stores because they have good quality and trusted sellers. I hope the shop at Aliepress can always provide good service and nice / attractive bonuses / gifts (smile). I will always support you. Congratulations and success
Best Regards
Firmansyah
Indonesia
The worst company ever they are scam artists and always judge I favor of sellers they are terrible and not trustworthy at all i ordered 4 packages two months ago and I have never received them and they didn't want to give me back my refund and they keep on saying I received it really don't ever buy from them they are the worst you ll never get your Monday back and won't receive your refunds either... scam artists and theieves
Placed an order for a wristwatch back in January this year and because of the pandemic took time to arrive. However, it was worth the wait, the product was just as it was in the photos on the website.
I ordered a D XD 310D PUMP through AliExpress. When ordering I had no idea which outfit specifically would ship my item. I ordered and paid in full on July 1,2019. I received a tracking number on July 10,2019 (the item was guaranteed to ship in under 8 days but hey, close enough) the tracking number showed slow progress and promised delivery July 15th. Oh wait. NOT AT ALL that package was not for me, nor addressed to me nor even coming to my state! Instead I went to the post office to pick up my item and was told that the item was delivered in Arizona. Forget talking to anyone. No live chat, no response from the seller just a bar graph that says my item has left the shipper. Big deal... tells me NOTHING. Be aware after they waste 30 days you can't dispute for a refund. They started out good some years back, but now they're just lying and stealing in my opinion.
Terrible customer service even when I showed proof seller canceled the order, I still couldn't get this company to return my $698.00.
The seller and Aliexpress said at least 90 Days to receive if I received my refund at all. Unbelievable!
Filed dispute with my Credit Card company and received my well deserved full refund immediately. The seller in this link is the worst!
I have tried buying here 6 different times, with the exact same issue.
Buyer beware!
If you want to contact the help center you need to signin but I can't sign in so there your stuck already. I luckely never ordered anything here only checked the customer service and it's terrible. No phone number no email same as ebay. I think only amazon has still good customer service.
I've always recited my items in about 3 weeks. Ask the seller plenty of questions and for photos. Read the sellers feedback rations. And relies you're buying knockoffs and you get what you pay for but the quality of the products I've ordered have been pretty good.
Overview
AliExpress has a rating of 2 stars from 8,020 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
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- Hangzhou, Zhejiang, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members