AliExpress

I placed 2 orders at the same time on Aliexpress website thinking they have great deals there. 1 order never arrived after waiting past 60 days and constant promises from the Seller. The 2nd order was the wrong item and their response to my complaint was that if I received the package, then I'm owed $0 refund. I disputed that and clearly stated that I ordered brushes but did NOT receive brushes. If you end up with scammer Seller, you will be out of luck because Aliexpress will side with the Seller. There's no real "Buyer Guarantee". Please look up Aliepress on the BBB website, you will find that all of their reviews tell similar outcome as mine if you end up with a bad Seller.

I'm using this site for years. Even if here you can't use PayPal (i use my credit card) i feel better than in other sites. The money will not be transfered if you don't approve, before expiration they alert you by email. You can comunicate with the seller not only with a site representative and dispute are resolved in the right way. They were some incorrect sellers and they were banned from site. In one case the site catched one, banned him and i received a refund. In others i reported, they after checking use the ban and refund. Most of sellers are fair and i continue to use this site after leaving others.

Customer Service of AliExpress seems to be very polite and custom er oriented. But be aware of, that writing something to the customer not necessarry will be identical with their real reaction. At the end, AliExpress stays in for their sellers and not for their customers. Thus be carefull. Furthermore lots of copied (not original and of far less quality) items on sale.

I have only ordered Virgin hair from AliExpress, but have always received my shipment amazingly quickly and had great contact from sellers. Maybe bc this is a big selling item for them, they are better with extensions than other products, but I have no complaints at all. There was a recent time I changed my mind re: a hair purchase and cancelled it; I received my refund to my card promptly. Will stick to AliExpress as opposed to WISH who NEVER deliver items when they are projected to arrive.

Purchased heavy duty bird netting from Ali Express / GSL recieved very lightweight netting. See attached photo. Tried to resolve with Ali express and GSL and they refused to assist. Return or refund hopeless.

After measuring my kitchen sink, I ordered 2 of the Roll-up Dish Drainers. When they arrived (from China) they were slightly shorter and narrower than advertised - but just short enough that it wouldn't work on my sink. I tried Contact Us and was instructed I had to create an account. When I tried to create an account I was instructed my account (email address) already existed(?). When I clicked Forgot Password, Send Email - it never sent an email!

I finally sent them a Facebook message. 4 days later they replied asking for my order#. From their response, I knew I was obviously dealing with ESL. I replied same day - and waited another few days for a response. This went on for a couple of weeks. My last couple of responses (yes, once was not enough & I don't know yet about the latest) was LEAVE ME ALONE! I'd rather forget about my $18, it hasn't been worth the hassle.

It wasn't possible to rate NO stars.

I ordered this iron mans poster from AliExpress and i love it very much it is very cool me thinks but honestly by the time it arrived to my house I grew a beard (Its shaved it now) also who is Ali and what are they expressing? It worries me and i need to know before i start acting AliDepressed

I ordered a hidden dash cam specifically for my BMW x5 from DVR& Camera&Car Alarm Store. The car I have matches the description but what I received doesn't match in any way. When I complained Alibaba just took the sellers argument that I must have ordered the wrong part even though I send pictures and the results of my car's VIN number to prove I ordered the part this seller claims to have. The AliExpress 'review' center is a joke. These outfit is corrupt as can be. Buyer beware!

STAY AWAY! After browsing through their website I was so excited to et such cheap stuff! However, after reading the reviews (after attempting to order) I realized what a sham this is. The prices are low which is great but I had to put in my information several times to attempt to make a payment. My payment when then denied and my cart emptied! Then I had to refill my cart and use a different card which worked. I even got an email saying my payment had been verified. Then the next day my order was "closed." I was assured I would not be charged but maybe a hold would be on my card for the amount for 7 days. Upon checking, I HAVE BEEN CHARGED and it is NOT a hold. So basically I just paid for something I didn't and will never receive. I tried to contact them and there is absolutely no customer service unless you count IMing with a computer program trying to resolve your problem. AWFUL. STAY AWAY!

Seler Britney Chen and aliexpress are grifter. Every time justify themselves. It was not delivered because of their mistakes $#*!, but only i have lost money. Unreliable in this site.my order no: *******470.
Now and then, i will tell all of your fraud, all world compliant web site
Other seller sent turkey, and there is no problem but britney sent me then i had custom problem. Because custom not allow me. Notting my problem. All of them britney sent type. Why is my problem. Your fair judge is not fair. All of them novice. Only i had lost money. Fair must be %50. But your china fair, every time china must right.

SCAM STAY AWAY Worst online site i have ever been on. I had a order that is now 4 months over due. Went to paypal got my money back. Then AliExpress froze the order and would not let me delete my account. Wanted me to send them bank statments to prove the case was closed at paypay. Even though i sent them the screen shot of the paypal case showing it closed. Then when i would not send them bank papers they wanted to see the email from paypal saying it was closed. So i went to get it they hung up on me before i got back. Man they are soimething else.

I ordered masks from them. And I didn't recieved any. 2weeks after the guarantee date of receiving. I tried to get in touch with them. So hard. Only chatting with a machine than few days after they gonna answer. They keep saying I have to wait so I asked for full refund. They started to negotiate. They propose to me a partial refund for something I didn't received They said because the business is not going well can you imagine! I kept insisting so few weeks later AliExpress said they refunded me but no money get in my credit card two weeks after the refund date. Weird. And each time I try to contact them They send me the same message that they refunded me. Layers and thiefs. Stay a way from them. I keep using Amazon a big big difference